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Paid services not provided/charged credit card without authorization
Complaint Rating: 
Company information: Arizona United States
This company should not be in business. It overcharges, under delivers, and does not honor its contractual services. The development of my website was slow and tedius with very little assistance on their part. It took forever to get someone to assist me. Then, when it was time for renewal, they automatically charged my credit card without my authorization. When I protested this charge, they suspended my account and took my website off line immediately. This was done during the year's hosting I had bought and paid for. When I called to resolve this matter, I was told there is nothing they could do for me. I asked to speak with their CEO and was told they could not transfer my call. They said I would need to send him an e-mail.
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