Hisense reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Hisense
Welcome to our customer reviews and complaints page for Hisense. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Hisense.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Hisense's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Hisense, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Hisense. Your feedback is an important part of our community and will help others make informed decisions.
House and home pavilion branch regarding refrigerator not functional
I have a a problem with Hisense refrigerator and it still under warranty. I complaint with house and home on January 2nd 2023 to get technician to fix the non cooling fridge. I was told they are still closed will open on the 16th January 2023 waited till for 2 weeks till someone came in the beginning of February he fixed it with fail for 5 days in a week...
Read full review of HisenseFridge freezer - batch b-f417 fm h299b I
On the 12/2/2022 went to Game Store to complain my fridge stopped working. The lady phoned the customer careline - the guy from there said that he will inform the accounts dept for a statement to be emailed to me so we can get the receipt number. to date no email. my food in my fridge got rotten I am so disappointed with Game and their slow service. I still havent gotten the statement to date. what happened to excellent service?
Desired outcome: can someone come and tell me whats the problem with the fridge . it is still under warranty.
Poor after sale service
Hi There,
I've reported a query to Game regarding a faulty refrigerator of which I'm battling to get a technician to come sort my fridge. All details were given to Game of whom acknowledges that info was sent to Hisense. I, my self also sent off documents of which confirms my purchase and also the green slip advising on the model. I don't see why a technician if qualified would need to have even more specific information as to what fridge model it is. I advised the sweet lady that its 319l fridge with a water dispenser. Please get a technician to my place ASAP (Today 14-02-2017) we tired of looking at our spoilt food.
Ally - [protected].
Hi,
Any updates on the job number: [protected].
Dont advertise when you cannot deliver
Last year when I enquired about LED TVs' I was told it was due the month after this was in November 2009, called in November 2009 told it was delayed and will be here in January 2010, called today and was told end of April 2010, yet your bill board advertising says to have them. Secondly, when you call your offices in Midrand - Gauteng it takes forever for someone to pick up the line with absolutely no eager customer ethic, it takes even longer to get transferred to Sales again your experience is short, blunt and distasteful. I now realize why the other popular brands enjoy such good market share, they are customer focussed and really deliver on their word.
The image and experience you create tells a lot if I really want to do business with you whenever you receive LED TVs in SA, remember they already being sold by other brands.
I bought a Hisense tv model 1504, out of nowhere the television locks. I researched everywhere before trying to contact the company. Well you can forget about any contact. I emailed several times with no response then the phone number is not correct. Just a warning, if you purchase you will not get any way to contact them. I would never recommend any of their products.
Cheryl Kelly
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