Complaint Rating:

Company information:
Caracol Cream
California
United States

Nowhere was a 14 day trial and full price of this cream mentioned prominently on their web ad. I vaguely recall something about this costing $30.+ if i didn't return it within 14 days. That was not mentioned on the web page, but in a paper from the box. I was billed $59. and change. Then I received another jar of the cream which I did not order and which will show up on my credit card too. I called the credit card company, canceled my card for a new one, and will attempt to give the unopened second package to the post office. I don't know if it came via mail or UPS as the packaging is unclear.

I do like the cream, it's too bad they are messing up on their orders and billing and honesty.

Signed, Mrs. Very Upset