Complaint Rating:

Company information:
Oregon
United States
qwest.com

In November of 2007 I entered into a 2-year cell contract with Qwest for $25 per month guaranteed for life. A year later Qwest sends notice that they are RENEGING on THEIR contract and quitting the cell phone business. On April 4, 2009 I called Q to changes some services, spent 3.5 hours on the phone, was HUNG UP ON 3 TIMES, didn't get anything done and basically ruined my day. I committed to quitting them for good. Now I'm trying to port my cell number to another carrier and they're playing 3rd grader games like telling the new carrier my SSN is not correct, claiming their system is down, just basic childish retalitory measures over 5 days. I closed all Qwest services and will probably not pay the final bill. In a day and age where there is VOIP phone service, Magic Jacks etc., the phone companies are fast becoming dinosaurs and better realise that the public is not forced to do business with them to have phone service, and $35 landline service is a thing of the past. Bye Bye Qwest, SBC, AT&T and similar thieves, you'll soon be out of commission. Better start thinking like Kodak and innovate instead of thinking that HIGHER PRICES will help keep you afloat.