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Healthsmile Complaints - charged $87.62 10/16 & $87.62 10/23

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Healthsmile
Posted: 2009-11-02 by   dleonard
charged $87.62 10/16 & $87.62 10/23
Complaint Rating: 100 % with 2 votes
Company information:
VARIMI, LLC
Florida
United States

I ordered a teeth whitener online. It was uderstood by me that all that was required was the cost of shipping. I just recieved my credit card bill and I have been charged $87.62 twice. Once on 10/05 & once on 10/16. What a scam ! Can't get anyone to answer calls to 866-825-7477 or 866-7977348. Reporting this to the Better Business Bureau.
Comments United States Online Scams
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Healthsmile - did not order and recieved a 87.62 charge on my checking account
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Healthsmile - Keeeps charging my credit card
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Healthsmile - Rip-Off
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Healthsmile - fraud

Comments

 Sort by: Date | Rating
 12 days ago by   Sami hAfsi 0 Votes
I ordered a teeth whitener online!!! This product is not doing anything!!!Nobody should even think to buy this Gel or even to ordered for FREE because its a waist of time and money, It tells you free trial but if you don't read carefully terms and condition you will end up paying for the trial and for a package that you will never receive!!! I even asked them if i will return the unused product can you give me my money back they said NO because i did not cancel before the due date.. DAZZLESMILE... is a big SCAM...BIG SCAM
 7 days ago by   Donna McCray 0 Votes
Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,

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