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3.7 41 Reviews

Heald College Complaints Summary

28 Resolved
13 Unresolved
Our verdict: With a good resolution rate, Heald College generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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Heald College reviews & complaints 41

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12:58 pm EST

Heald College Being A Fake College

I know this college is already closed… good thing too. But I just like to get my story out there. I went to Heald College for Medical Assisting… BIG mistake. Mistake 1- I was told that Heald has a comprehensive career service department which will help you get your first job in your chosen career. Mistake 2- I stupidly signed myself up. Mistake 3- I didn't listen or look for the signs about what a scam this school was, and kept paying which DRAINED EVERY penny I had saved for College. Mistake 4- ACTUALLY LISTENING TO THE ADVISORS! "Oh those are rumors. Heald is a very renown college, you will graduate and get a job." (How can a person bold face lie like that?) Now… I have literally been told by potential employers that they do not hire Heald graduates. OH! And I am Transgender (Male to Female Medically diagnosed as Gender Dysphoric) So naturally I dress as a PASSABLE woman, people mistake me for a lady all the time. The Career Advisor said FLAT OUT! "Transsexuals people don't get hired into professional careers. Even if they are highly educated. If I am a hiring manager, and I have two candidates. A transsexual, and then someone who has a significantly lower educational level, I will take the lower educational level individual. Only because I have to worry about what my customers think." I kinda got snippy because he called me "transsexual" which to me is the transgender equivalent to "###, " its offensive. He said "Eh… same thing." And when the whole class action came about, I was told because I did not borrow money… that I was not eligible to receive a refund! I got letters from Bonner telling me this. Bonner is their attorney. He is a crooked man. And here I am 25 years old with NO college fund… and NO way to get back to school working a minimum wage job, on the verge of having to find a new place to live. Now I knew mothers who went there, who worked 2 jobs, just to get by, just to feed their kids, provide a roof over their heads, and give them things they need for school, clothes… One of those mothers last I heard from her, she was homeless… How could Heald staff sleep at night knowing what they were doing? Thanks Heald! :) You guys SUCESSFULLY ruined my life AND the lives of others!

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2:00 am EDT
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Heald College Degree copy

I called heald college to request a
Duplicate degree. They always asked me to left a message but never called me back and now the school closed nationwide. I don't know how can I get a copy of my transcript or duplicate certificate. Is anyone know how to contact Heald college since the school already closed. Thanks

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4:44 pm EDT

Heald College They will not give me a copy of my diploma

I tried to get a duplicate copy of my diploma and when I called they said that according with the records I needed to pass a timing test I asked what I needed to do they said I would have to enroll again in order to get the test done. At this time they can't enroll I told them that he said you are wright then he said that I was notified of these but there have been no notifications mailed to me I told him that they did not even called me to try to help me to get a job but the bills did make it to my address.

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Mawell
Camas, US
Feb 19, 2013 3:15 pm EST

Heald College is stating I owe them 747.07 for ? How do I owe them money if I had FASFA and a Pell Grant? They keep calling my phone saying I need to pay them and if I will be coming back to their campus? HELL NO!

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ivylynn22
Antioch, US
May 04, 2015 6:04 pm EDT

you must be joking right... your complaining about a piece of paper to hand on your wall. Does your transcript say that you graduated? If it does, go on Microsoft word and photo shop you a diploma. You graduated, be grateful, there are those who were in there last quarter about to finish. Ex-tern ship site, hello...

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mwells
Camas, US
Jul 26, 2013 12:13 pm EDT

This is FUNNY I to have FAFSA and PELL GRANT and they call and call and call with this EXACT amount you say! SCAM SCAM SCAM! They need to be shut down! I just withdrew from that POS so called "college" aka used car sales!

Is Heald College legit?

Our verdict: Heald College has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Heald College's position as a benchmark of trust and quality within its industry. Users and clients of Heald College can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Heald College earns 100% level of Trustworthiness

Perfect Trust Endorsement: Heald College achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Heald College. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Heald.edu regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Heald College.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the heald.edu. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to Heald College has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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11:38 am EST
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Heald College Harassment

I am complaining about the harassing collection calls and threat letters in the mail. heald college has me under a written deferment stating that I do not have to pay while I am in school. I have received emails, collection calls, and threat letters every week for two and a half years, and I am getting tired of all of it. If the emails do not stop, I will write a letter to cooperate. If the collection calls do not stop, I will force my opinion. If the threat letters do not stop, I will sue you. You can try to counter sue, but own nothing, so try me!. Stop sending me threat letters, because you would not like it if I threaten you. This is an issued complaint from a current heald student who has been there for three plus years.

STOP THE HARRASING PHONE CALLS OR GET SHUT DOWN!11

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12:10 am EST
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Heald College HEALD COLLEGE ATTORNEYS MAKING THREATS

CORINTHIANS COLLEGE/HEALD COLLEGE'S ATTORNEY HOMMER BONNER IS SENDING THREATING LETTERS TO ALL STUDENTS THAT WERE INVOVLED IN THE CLASS ACTION LAW SUIT. THE JUDGE RULED IT HAS TO BE SETTLED THROUGH ARBITRATION AND THEIR ATTORNEY IS SENDING THREATING LETTERS IF WE GO TO ARBITRATION. HE IS GOING TO SUE EVERYONE. THESE PEOPLE ARE JUST DISGUSTING.

SACRAMENTO BEE NEEDS TO DO ANOTHER STORY.

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12:24 pm EDT
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Heald College Money, Lies, not transferable

DO NOT GO HERE! They cost $4500 a month, cannot transfer to other schools (articulation report pulled), they tell you what you want to hear, NOT AMA crediable, and put charges on you that are not valid! If you have FasFA and PELL GRANT why would you be charged for (BOOKS) 747.07? UM WEIRD

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9:06 am EST
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Heald College Facility, Students, Courses

I'm currently enrolled at Heald College, and I hate it. They promised a "hands on" experience, which I am not getting. They only care about the money, They don't care about there students. The teachers are rude and are always late to class. Very unprofessional as the student body goes its very diverse . I feel like my adviser coned me. Now I have this huge debt, and I'm only 18. They're the most unprofessional college. They don't even make you take the higher English and Math classes, they focus on only your major, and that whole "help getting a job after graduation" is a sham. Once your out they don't care. Going to Heald was a horrible choice. I'm paying just as much or even more than it would to cost me to go to a university, and I'm not even getting the education that I'm paying for.

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jenniferdenlis
jenniferdenlis
Stockton, US
Aug 04, 2014 9:00 pm EDT

THEY JUST DISMISSED ME FROM SCHOOL! 2 WEEKS INTO MY FINAL QUARTER FOR MY AA DEGREE! I feel utterly blindsided and robbed. I never got a warning, never filled out a disciplinary action plan, probation, or was told anything about this! I am in my very last quarter before I graduate AA. Today (week 3) I was on my way to class when I was called to academics to ultimately be dismissed from the school all together! WTF! I'm shocked, confused, lost, and feel that I was robbed! Now thousands of dollars in debt racked onto my already large debt with DEPT of Ed. For this AA degree and yet I get 1 quarter away from graduating, they literally sweep the rug out from under me and cast me away. What do I do now?

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slim33
Unknown, US
Feb 17, 2014 11:41 pm EST

I know exactly how you feel. I filed a complaint against them, got involved in a Class Action Law suit, gave legal documents to the Attorney General, and now i have to find an arbitration attorney. I have no education, no degree, no career, no opportunities, just debt from Heald College.

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4:49 pm EST
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Heald College bad at reading the situation of their students

i am in a graduating student but heald college dropped me without a good reason. at first i was fixing all the papers i needed for my extern but their adviser for this doesn't know how to read our (students) medical records she still a little notes from our physicians. after this she put me in a place to do my extern but they did not call me when to get my interview ans such.i waited for their call but nothing received. i tried calling them instead but they told me to call me back later but nothing received too. My other classmates already their interviews and they already started. i got pissed off. i got a planned that when doing my extern and going to school and have at work at the same time. i applied to another job that have grave yard. finally, they called me and on the spot they told to start already working at swing shift. for this i sacrifice my school by not attending my classes (not yet started my extern). i have many billsto pay for and im independent i dont have any family that will help me with my expenses. but this tupid and inconsiderate school dropped me without understanding my reasons. obviously they didn't experience such thing like struggling. they destroyed my school records and needed to delay my graduation. these people dont know how to listen to their students especially having a hard time struggling. student services sucks and their advisor for extern. it sucks. i recommended my friends to go here but they pissed meoff so i won't let them enter this school. inconsiderate people. how's your pocket doing huh? i only absent for four days and you even counted the 10 days that i dont have classes even the sturdays and sundays? are we going pay for that too?huh?!huh?!we are the one should dropped our classes its our money not yours... i have good grades and YOU MESSED WITH IT! JERKS!

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Heald College Fraud and lying

I went to Heald college to get a AA degree as i continue to go I was not only held there longer then I needed to be I was not graduating with a AA no I was going to leave with a AAS. I was set to graduate and everything and I was cleared to go today 10/8/12 the day before grad I'm not walking because I failed one class. I went there to see what is going on and what could be done no one wanted to help me I submitted a grivness letter to explain y I missed two assignments and a Benchmark and even with my explanation the president still denied me to graduate, he wouldn't even talk to me one of the advisors told me he said no they will not help me or find a solution it is ither I retake the class which I have no more money to offer or I walk away I spent 20, 000 and got nothing I WANT MY MONEY BACK or give me my degree!

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Knowthat!
San Jose, US
Dec 12, 2014 8:20 am EST

I graduated from heald salinas about six months into my progrm I noticed discrepancies on my student ledger $536 call grant came in to my acount and they entered it a balance instead of a credit when brought to their attention they said they sent it back to call grant because I didnt qualify for it .I contacted call grant and asked if this was the case call grant confirmed payment disbursed to my student acount and confirmed there have been no funds returned to call grant nor should there be .and adviced me ..to talk to financial aide at my school for mor info. That got me no where all they did was send me back and forth from the buisness office to financial aid giving me different and misleading info every time...I even talked to the Deen and management of both departments not to mention corporate office ..Transations on my student ledger concerning loans, grants, and student refund amounts and dates continued to be fraudulent and I have the print outs to prove it .After showing my documentaion to the businesses manager and the deen all of a sudden my student ledger was notin chronological order and the format and text was changed . Heald College frauded my student acount at least $3000 from what I can figure and show proof coinciding with documentation from fasa, call grant, my student loans and pell grant amounts and dates of disbursement of funds to show Heald college financial aide and business office "book store " are scandalous crooks.

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Heald College Misleading and hard sales tactics/financial aid scam!

I went to Heald College in April of 2008 because they were offering degree’s in Sales and Marketing. I was told by Cherie Tullis when I went to register that the Roseville campus did not offer that major, but I would be allowed to transfer to the Rancho Cordova campus in my last quarter to finish my degree emphasis. I was also told by Cherie Tullis it would be in my best interest to leave American River Community College in the middle of the semester because the classes I was taking would not be transferable. She also led me to believe I would be receiving an AA and told me the benefit to Heald was lifetime job placement. She said they had many business connections and over 90% of the graduates were placed into jobs. I decided to do what the enrollment counselor suggested because I did not want to waste time in classes I did not need. I was approved for financial aid and was told that I had all of my finances in order to complete my degree. I knew the cost was excessive but I justified it because I was promised lifetime job placement.
I went every quarter in person and met with the Director of Business (I believe his name was Doug Harvey) to help pick the classes I needed for my degree. I was told I could take the classes for my emphasis online, in addition to my core classes, instead of attending the Rancho Cordova campus. I took numerous classes for my emphasis online, and paid an additional $175 dollar enrollment for each online class. The director of my program (whom I met with every quarter to make sure my classes were on track) was fired abruptly without any explanation. After Doug was fired I went into make sure I was still on track and found out from the new director of business, just before my last quarter, that if I wanted my emphasis I would have to attend an additional quarter in order to complete it. I was livid considering the fact that I was in the registration office EVERY single quarter with the director of my program to get the classes I needed for a degree in Sales and Marketing.
When I spoke with the staff at the school to tell them what had happened I was told there was no one to blame but me for the mess up in my program. The school gave absolutely no explanation to me nor the MANY students who fell victim to this program director’s lack of competency. Most ended up with seriously messed up academic plans which would cost thousands of dollars to fix; for instance, staying for an extra quarter to get their emphasis. I also found out that I was receiving an A.A.S. and not an AA; and, if I wanted the AA it would cost me another 10 thousand dollars to do so! I had never even heard of an AAS until this conversation. Not to mention I retook numerous classes that I had transferred from other schools, and the classes I was told by Cherie Tullis would not transfer from ARC absolutely would have!
Furthermore, I was called in halfway through my program to fill out my second financial aid. I was very upset because I was led to believe in my orientation interview that I had already been awarded all I needed to graduate. I was told at that time I needed another four thousand dollars to complete the program I was already half way completed with. I then filled out the second financial aid and on 01/02/08 I was told that I had received the rest of my financial aid to finish. I even went back into financial aid that April to defer my existing loans and I was told once again I had enough money financed to finish my degree.
When I went to get my graduation checklist signed off, a week before I was supposed to graduate, I found out once again the tuition was raised, but I also owed another 4, 500 dollars! I was told I had to take out a private loan from the school in order to graduate that week! When I refused I was told I would absolutely not be able to graduate and I would still owe the money. I was also told that if I refused I would not be allowed back on campus to finish the quarter! From the research I have done schools are required to have forthcoming financial practices and obviously this was not the case here. I do not understand why was I not told at the beginning of the quarter and given the choice then, not after services have already been “rendered”(according to Heald faculty). So finally I graduated with a degree with no emphasis, and I am in 16 thousand dollar debt for an Applied Associates in Science which has helped me not at all in the business world. The Sales and Marketing degree was the only reason I went to Heald in the first place! I also found out that not only did I have to pay for my cap and gown I also had to pay a 75 dollar graduation fee whether or not I decided to attend! I chose not to attend my graduation because what was supposed to be a happy time turned into a period of grieving for having fallen victim to unethical and poor financial practices.
Now let’s talk about career services. This was another reason I was interested in coming to Heald because they promised lifetime career placement for graduates. In my exit interview with this department I told them I might go to a few staffing companies and I was told it would be in my best interest to use the schools business connections first. The school has sent me numerous emails with business leads that they so graciously cut and paste from that seedy site called Craigslist.com. I did find two of the leads to be promising, but one I never heard back from and the other I called the school to follow up on and they had no idea what company I was talking about; even though, it was the director who sent me the lead! At first I applied to every lead they sent me until the director of career services sent me a few clerical leads from Craigslist that turned out to be Nigerian scams!
Now my computer has been hacked twice because of these “job leads” and I had to shut down my email account because my email was sending viruses to every personal and professional contact I had in my email contact list! Another slap in the face from career service is that ALL of the job leads they sent me only required a High School diploma or GED. Certainly these are jobs that would have been available to me without wasting five figures and a year and a half of time! Also, the only job lead they sent me that actually called me back was for a staffing agency, the same type of organization I was told to use as a last resort! I am dumbfounded that a career services department would use an agency instead of building solid business connections of their own! I even called them back a year after graduation and was denied any help at all. I was told by Ms.Buckwalter that the job leads were meant for recent graduates only.
As far as the extra $4, 500 loan I was forced to take out the week of my graduation, I discovered that I received a$4, 310 Pell grant from the NSDLS website (Print out included). I went through all of my financial paperwork from Heald to discover that the Pell grant was never credited towards my tuition. They were supposed to receive four installments over a year period. They received the first, but failed to go back and request the other three installments. I have two and a half years of emails back and forth with Kaia Rhodes and Johanna Falenofoa from the school where they are stating they only received 1, 200 of the $4, 310 I was approved for, even though the government site clearly shows they were dispersed $4, 310. I have stopped paying on that loan and have tried to dispute it numerous times because it is clear their financial aid department did not follow through and request the subsequent disbursements for my Pell.
I have called the government numerous times to be told I can only deal with the Pell issue directly with the school. I have sent them copies I pulled off of the government website that shows they received the full Pell, but for some reason they are giving no explanation as to why they never requested the disbursements for the rest of the year. I did have to take a leave of absence from school for one quarter in 2009 because of a family issue. I met with Cherie Tullis and she helped me get the paperwork to do a leave of absence that quarter and she was also the one who reenrolled me in January of 2009. The school at one point claimed I completely withdrew from school and that is why I did not receive the full Pell, however, I was only gone a single quarter and came back and finished a 6 quarter program in 5. Furthermore, they should have received all of my Pell dispesments before the quarter I took a leave of absence. The quarter I took off was not even in the same grant year as the year I received the Pell.
Every quarter I attended I took over a full time schedule and at one point I was even taking 24 units at a time. When I met with Cherie she never mentioned any implications for taking a quarter off and never informed me that I even needed to discuss the decision with financial aid. The only reason I can foresee the full Pell not being awarded would be that financial aid never went back and updated my enrollment status for continuing the Grant. Regardless, I attached the print out from NSDLS that clearly shows Heald received a $4, 310 award and this print out was from 2010 well after I graduated.
Last week was the first time I received a letter regarding this loan. The letter was dated in the heading of July 20th and I had 30 days to respond; however, it was post marked Aug 2nd. I called to let them know I was actively disputing the loan and they told me they were not collecting on a loan they were collecting on an outstanding balance of $4, 500! I emailed the woman I have been disputing the loan with to find out if this was in excess to the loan, but somehow the defaulted loan has magically turned into an outstanding balance and the loan no longer exists! The customer service representative from the number I called on the letter has told me on 8/6/12 and 8/13/12 that they are unable to dispute the loan, even though it was my first communication with them.
Furthermore, I signed a document in my exit interview stating my loans totaled to just under $16, 000. I was also told in my exit interview that we were officially acknowledging our outstanding student loans and that would be all we were required to payback. Once I started receiving statements to repay the loans I realized it was closer to $22, 000! When I asked the school they claimed they did not know what I was talking about even though I had the paper from my exit interview in hand. They also told me it does not matter what I signed upon graduation it only matters who’s coming after me to get repaid! I have had a total of 15 separate loans taken out on my behalf and was not aware of how many until six months after my graduation. Finally, the government bought all of my loans (including my private loans from Citi bank and Wells Fargo) totaling to about $17, 000.00. I am still current with that debt and am not disputing those costs what so ever. The only amount I am disputing is the $4, 500.00 I was not aware of until my last week of school. I had no idea I even received a Pell Grant until I went back to figure out the financial mess I was left with after my graduation!
With the 4, 310 dollar Pell Grant I received I would have had no out of pocket cost for my actual AA, AND I would have plenty of money to spare if I had continued at ARC. I am seeking the claimed outstanding debt be cleared due to the fact that I was not told about this debt until a few days before my graduation. If I was told in January of 2009 or in April of 2009 I would have refused it and used my right to transfer schools. I would never have agreed to an additional $4, 500 loan in April of 2009 because I was already receiving repayment notices for about $16, 000. The minimum payments at that time were over four hundred dollars a month and I could not afford them; hence the reason I went into financial aid in April of 2009 to defer my loans. In my entrance interview I showed the school my taxes and they were aware I was only taking home $16, 000 a year and how they expected me to pay back 15 separate different loans is a mystery to me. I have yet to find a job utilizing this degree and my current University was only able to transfer a hand full of the classes I took at Heald because they view them as inadequate. Before I went to Heald I had impeccable credit and now my debt to income ratio due to these excessive student loans has tarnished my credit and almost made me incapable of purchasing a home.
I have been actively disputing this $4, 500 since 2009 and it was not until I notified the school I was interested in seeking legal counsel( because they were not helping me resolve this issue) that my concerns were brought to the attention of Guy Adams; and, 8/21/12 was the first time I was told about a grievance process. I told him I wanted to file a grievance and never heard back from him so now I am filing a complaint with you in hopes of clearing my name of this debt I obviously do not owe. I have all of the emails regarding this dispute available and I also included a document they gave me in my enrollment stating the average Heald student had $10, 000 in debt and $100 a month payments. I find this incredibly misleading because based on the student I went to school with none of them were able to put down $20, 000 in cash in order to only have $10, 000 in loans. This is more proof of the misleading enrollment practices by Heald College. I am also including three separate official award letters stating I was approved $27, 695 in loans from the Federal Government (Not including Pell). Those loands were for six terms, however, I completed my program in five. This proves I would never have needed a private loan from Heald.
I did this entire dispute process by email only due to the fact I have been misled so many times by Heald staff and the fact the school has continually said one thing and done another. I have been egregiously misled by Heald staff and have nothing to show for it but a useless degree and thousands and thousands of dollars in student debt. I trusted this school and I have been left in financial ruin.
If you have fell victim to this school you are not alone and you have options! File complaints with the BBB, FTC, and ACCJC who holds their accrediation. They have an A+ rating because no one is complang to the right people! Please join the fight and stop these scammers!

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Heald College Tuition

I started school at heald in November of 2012, and I have maintained excellent grades in the two years that I have been there. Recently, I was told that Part-time students would be charged more for classes and that full-time students would be charged less as an insintive for moving along faster with their education. When I started I was told that my tuition would be covered. I made it clear that I would not be able to pay any out of pocket expenses but here I am two years later and $1255 in debt to these people. I have watched students rarely show up or show up completely late and still pass with better grades then me. I have seen students fail to turn in their final, which is counted for almost half the grade, and still pass the class. In one class I had, out of 9 students only me and another student turned in our final, the teacher was dismayed about it, so I spoke up and told her that those who didn't turn in their final should and deserve a failing grade, not only was it fair but also ethical. I later was astonished that these students all passed. I had to work really hard for all of my grades and to see people just fly by is gross and sickening. I have witnessed how a women in our paralegal program was late to almost every class, and not just late but almost an hour late, she was placed in an internship and was hired. This is not cool for those of us who have been working extra hard just to prove we have what it takes to be a college student. Someone need to put a stop to the way Heald College is doing things. If anyone knows of a way to stop this insanity then email me at [protected]@gmail.com. If we are paying top dollar for this education then we should get top dollar treatment.

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Heald College Hiring process

They lead you on and pull you through hoops tool never receive a call back. I went too the group interview and was called back for an interview. The director of admissions advisers told me she only called back myself and another gentleman. Went through 3 days of interviews, one phone screening and the background check. I received a copy of the background check the Same morning they did and called to get an update and was told by the director that she'd call me back and never did. I know for a fact my background check was clear and I know for a fact my test call went well, so why was it so hard for someone to call and say hey we discriminate and went with another candidate instead of leaving me hanging, very unprofessional

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slim33
Unknown, US
Feb 18, 2014 2:13 pm EST

Doesn't it make you wonder if t was just a ploy to make you think you were up the job? Who were they interviewing for? Did they tell you what company was hiring? That process just seems as it's part of the misleading. I hope you tell your experience to the Attorney General and Jerry Brown's website. They need to be held accountable for what they are doing to people.I went to Heald College, no job, no degree, no career, no opportunities just debt. I am getting to the end of my rope. Because I have no way out! I was not expecting them to find a job for me. I was online 24/7, I never got any referrals to hiring companies. I only experience harassment and eventually had no choice but to leave. I graduated there and there was no job lifetime placement

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Jon Glenn
Oakley, US
Jul 08, 2012 10:24 am EDT
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You know I couldn't agree with you more they said they were in need of someone in customer service at Concord Heald, and I aced all the interviews did everything I was suppose to my referral even told me that I was the top candidate for this position, but it came down to one person's overall judgement, and during the interview she (the person who makes the final judgement) said something really funny I thought to myself. In the interview she said that now upfront its a couple girls that work in customer service that she's looking for someone that could joke with them and get along. I didn't hear back from anyone after that second interview, and a couple days later I saw another woman working the front desk. Now I think that's sexism, I assure you without going through details I was more qualify for that position than any other, but since God gave me a difference gender I wasn't able to fill her position.

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Burt Sandblaster
Jacksonville, US
May 24, 2012 1:31 am EDT

How did they discriminate? How do you know that the other applicant wasn't better qualified for the job or had a better second interview than you? You don't know for certain why you weren't hired.

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Heald College False promise/discrimmination

I too am a victim of this college. I have recently graduated with honors and an AAS from the medical assisting program. I began my education with Heald in Concord. After I completed my first quarter, I transferred to Stockton Campus and completed two quarters there. In the beginning of my third quarter there (which was my fourth quarter altogether), I was forced to transfer back to Concord, which I re-enrolled. Concord didn't tell me the they had no land classes and gave me online classes without telling. I was surprised with this when the quarter had began and I received my schedule. I was furious. I gave the online classes a try, however, I am a hands on learner. Online classes are NOT for me. Needless to say, I dumped the online classes, sat my fourth quarter out and waited to start again the following quarter so that I could have land classes. Before the quarter began, I worked things out to go back to Stockton, which wasn't agreeable to my husband, being that Stockton was careless with the excess funds due to me each quarter. Somebody carelessly before I ever transferred out, sent all my funds back to the lender and closed out my account. And being that I began one week of my third quarter in Stockton, what I also wasn't aware of, was the $1, 700.00 I was charged out of pocket for that week. So instead, I transferred to Fresno to begin my fourth quarter. Fresno financial aid also held my excess funds to the point I was kicking and screaming for it. EXCEPT for the period that I owed the $1, 700.00. They made certain that I had my money on time and I would receive calls at 10;00 at night before I even knew that I owed this money, harrassing me to make the payment which I didn't have the excess funds yet in my hand to sign over to them. They got those checks to me quick and made sure I wasted no time in getting them their money. I did pay the entire amount through my excess funds. Once that was paid off the money came in and they would sit on it for weeks. Then I applied for Cal Grant and was approved for several heald college's except Fresno, so I could not get the grant money. Fresno heald has too high of a student default rate and was denied new cal grants, however, those already receiving the grants would continue to get it. I should have dropped from the program then. But odly enough, I wanted to finish what I started. The staff will come in from career services and "woo" the students with promised and wonders .. But if you were to walk past any of these people outside the classroom in the hallway, they walk past you as if they never saw you. They are dry and rude. Now, lets skip to my externship in my seventh quarter. They sent me to a small little place where the student who externed there the last quarter was hired. There was no chance of getting hired and there was little there for me to do because of the overcrowding of M.A.'s as it was. So I figured being that they sent other students to hospital settings and other places, where alot of them were hired, that they would keep to their job and send me some good job leads. And so they did, they sent my resume' that THEY checked over and felt was in good enough standard to land me a job, to 3 places, right before graduation but after the last day of school. I also sent 2 of my resumes out. Not a single phone call from any. So, I began to inquire as to why they stopped sending out my resume, because now, they send me online job openings for temporary staffing agencies and other places where you apply online and when you're done, the application will do just what it's supposed to do and just float around in cyberspace. They had washed their hands of me and I knew it. They continued to help other grads find solid job leads and they were getting hired. In the meantime what I got was .. an invitation to a graduate luncheon to fill out online apps that I already fill out at home online from what they send me, an invitation to a job fair with absolutely to solid job lead, just a trip to their job fair to hear about how wonderful some of the hospitals are, apply to them, and hope if theres ever an opening, that they might call me, (which I still applied for the positions in reference to the job fair's, just didn't drive an hour to do it up there). The next one and most important .. I received a phone call from the young lady that was supposed to be working with me at around 4:30 p.m. on a Thursday, telling me that I needed to apply for a position that she just sent me the site to and when I had filled out the app, drive there and drop my resume off. I filled out the app that late afternoon and knowing that most places close by 5:00, I had decided that I would drop the resume off on Monday. Friday and Saturday I had dental work, as my front tooth was seriously chipped and other serious issues. Monday I went to this place, first thing. There at 9:00 when they opened. It was a temporary Staffing Agency and the position I applied for required 2 years experience as does almost every position she has sent me to apply for. They also informed me that basically, my resume was a mess. It had to be re done. Again, thanks to fresno career services, I did just that. However, I felt that I was passed on to a new place so that fresno could be rid of me once and for all. I expressed my concerns to my mother, who in turn, called the vice president. I told her she would be wasting her time, because my husband and I both have tried contacting this man several times in the past of the rezoning of the parking area and he refused to return any email or phone calls. She continued and continued to call him, until he finally had no choice but to answer. She explained my dilemna with career services to the VP and of course, he told her how wonderful I sound and that he wants a student like me on his team because I earned presidents list and highest honors for several quarters and have perfect attendance, with the exception of 4 days straight, as I had no choice, I became homeless. I was then ready to give it up and quit. But still I didn't .. So, of course, he told her all these wonderful things and he would "get to the bottom of it, " and "spend the rest of the day working on this issue alone." I told her not to get too excited, because when he calls her back, he will sound alot different because the staff of heald will stick together no matter what. I was right. He called her back and told her that I didn't "show up" for three "interiews." I then became confused. What interviews were those? I was never set up for any interviews. I was invited to a job fair, and grad luncheon and was told to drop off my resume at a temp agency for a position that requires 2 years experience. It is my guess that there was never a job opening there, this was done to get my foot in that door so that I would accept a job working "assignments" at a temp agency. Is this what I risked $27, 000.00 and 2 years of hard work for? I hardly think that any of these classifies as an "interview." The young lady supposedly working with me has repeatedly failed to communicate with me on all levels in regards to any of this. This is not the worst part .. When a student is in their last 2 quarters, career services will begin to request friendship with the students. Of course, I obliged. I accepted the young lady working with me and another lady, who both requested friends. I have nothing to hide and proudly show several photos of my family and my outdoor life. My husband is a retired minister and I am proud of the facebook I have set up. Unfortunately, the VP expressed further to my mother, that there was a photo on my facebook that was being questioned by the school faculty as to my style of living and that if a "potential employer" were to see this "offensive" photo that suggests me to be a party girl, it would damage any chance I would have of getting hired, being that facebook isn't a private site. I was furious again. 3 of the photos in there were of my husband and I on my birthday last year (2010), at a restaurant in San Francisco. There is a photo of him and me holding a glass of wine and sitting close to the bottle of wine he purchased with dinner another one of me and him and one close up of me .. a silly photo of me holding up a glass of wine and crossing my eyes .. I will not explain myself on these other than to say I am a grown woman and like sooooo many others, I had a bottle of wine on my birthday and this in no way, out of the hundreds of photos I have on my page, displays me to be a party girl. I have several heald students on my "private" page that are very young and have very explicit photos of heavy partying. Two of the three students are working at good places and with the help of career servivces, by the way. Which I expressed in a very detailed email to the young lady who accused me of being a party girl and told the VP this is why they are no longer helping me look for employment. First of all, my page is private and nobody can go onto it, not even a potential employer, without first requesting friendship. Im not sure why they are doing this, but if anyone has any advice, I would certainly appreciate some help. I wasted my time and now I have a loan to pay back that I cannot afford. Also, I have not stopped looking on my own for work. This is an outrage and I regret going to Heald College and any of you out there thinking about it .. Dont expect employment when you get out .. at least not with career services. Get in, Get out, Get Ahead? that is nothing but crap .. Thanks for nothing Heald .. I hope I can find an attorney that will sue the crap out of these people for discrimmination ... I have read some of the other complaints and I have been through almost everything some of these other students from heald are complaining of .. This school is a waste ...

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brybry00
Fresno, US
Nov 14, 2012 7:30 am EST

WOW! I just recently submitted my Heald FAFSA and enrolled in school, I start this Thursday. However, I've been reading the complaints on this thread and now I'm contemplating on whether I should even go to orientation and just get out while I can. I don't someone please HELP!

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Heald College Scam with Financial Aid

While this school had a few teachers that genuinely cared for the students it ultimately has an admissions staff and finacial aid department that are full of crap!it's quite obvious this school only cares about getting money.after going to school here for nine months with straight a's I have to drop my program. I go to refinance for financial aid and am told that I don't qualify for any financial aid?but I did nine months ago!the school is asking me to pay them ten thousand dollars to be a full time student. That's right I would have to make payments of at least 800 dollars a month to go to this school.If I had that type of money to drop monthly I wouldn't be in school now would I?of course they are able to adjust the cost if I go part time which would mean more time at the school thus even more money for these crooks.no way!I'm done.and how these people live with taking advantage of people that are actually trying to make a better life for themselves is beyond me.these heartless crooks are going to burn in hell! Do yourself a favor and do not enroll in this joke of a school.

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adonga
Roseville, US
Sep 10, 2012 10:52 am EDT

all of these people who have complaints NEED to contact the department of education! SERIOUSLY we can do something about the scams this college is doing. IF enough people report them to the department of education I think this college could get into huge trouble for the ### that they are pulling. I ALSO WENT THROUGH THAT BULL ###. The department of education's phone number is [protected]. That phone number will get you to at least a voice mail of a woman. Leave a message about how you need to speak to someone in the department of education concerning Heald college with your name and phone number. Then talk to a lady or gentlemen over there and explain all the unscrupulous behavior that has taken place!Please call it isn't fair for those after you to be taken advantage of in the same manner. There is also a way to file a formal complaint. http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf

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adonga
Roseville, US
Sep 10, 2012 10:51 am EDT

all of these people who have complaints NEED to contact the department of education! SERIOUSLY we can do something about the scams Heald college is doing. IF enough people report them to the department of education I think this college could get into huge trouble for the ### that they are pulling. I ALSO WENT THROUGH THAT BULL ###. The department of education's phone number is [protected]. That phone number will get you to at least a voice mail of a woman. Leave a message about how you need to speak to someone in the department of education concerning Heald college with your name and phone number. Then talk to a lady or gentlemen over there and explain all the unscrupulous behavior that has taken place!Please call it isn't fair for those after you to be taken advantage of in the same manner. There is also a way to file a formal complaint. http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf

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Lizzy_Kacie
Fallon, US
May 30, 2012 10:16 am EDT

SO TURE

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Heald College The school is a scam

While this school had a few teachers that genuinely cared for the students it ultimately has an admissions staff and finacial aid department that are full of crap!it's quite obvious this school only cares about getting money.after going to school here for nine months with straight a's I have to drop my program. I go to refinance for financial aid and am told that I don't qualify for any financial aid?but I did nine months ago!the school is asking me to pay them ten thousand dollars to be a full time student. That's right I would have to make payments of at least 800 dollars a month to go to this school.If I had that type of money to drop monthly I wouldn't be in school now would I?of course they are able to adjust the cost if I go part time which would mean more time at the school thus even more money for these crooks.no way!I'm done.and how these people live with taking advantage of people that are actually trying to make a better life for themselves is beyond me.these heartless crooks are going to burn in hell!

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Heald College Quality Education

If you are looking to be an instructor bypass Heald College. They will hand you a WASC accredited college level textbook and syllabus tell you to teach college level transferable course. When the students cannot handle a typical college workload they demand that you lower the standard...the standard they provided you on the first day of the job and continue to ask you to lower the standard until what you are teaching is a high school level AP course that they are selling to unsuspecting students as a college level CSU transferable course. Meanwhile you as an instructor are on the hook for being responsible to provide a college level course while your bosses (who will not put their requests to lower the standards in writing) can blame the teacher for not teaching the Heald provided syllabus and text if they get called on it.
If you are unethical and can sit by and watch students pay a high price for very little..Heald is for you. If you are a student you are not getting the education they have advertised or recruited you for. Save your money - go to junior college and get an education. It may take a little longer but if you ever go on to get degree you will need to retake many of your Heald classes because wisely many college have learned a Heald education isn't worth the paper your degree is printed on and therefore overall the time you spend in college will be much longer.

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Heald College Externships

About 6 months ago I began my Medical Assistant Externship. We are required to complete a total of 160 hours at a clinic setting over a period of 10 weeks in order to graduate. The site I was placed in was Gonzales Medical Group, for the next few weeks I worked hard in order to complete these said hours along w 3 other classes. I did everything according to the guidelines, wrote down everything I came across such as injections, rooming patients, vital, etc., and faxed the hours I completed each week and regularly called in to check on the total of these hours but to no avail. I was never able to get ahold of the woman handeling the hours and resorted to tallying them up myself. One week before the end of the quarter my program director calls me stating that I am missing a total of 30 hours which is complete and utter nonsense because even though I am not a mathematician I think I know how to to do addition. All I can say is that I was completely devestated she informed me that I had to return to the clinic and ask to be let on board again to complete the final 30 hours in 3 days or else redo the 160 hours. I immediately called the clinic hoping for the best but the office manager was hardly ever on site, I went in person time and time again but came up short. Needless to say I cried so hard at the realization that I would have to complete another set of 160 hours all because of the misscommunication with the school. As of now I am redoing my externship with the Soledad Medical Clinic, so far I have 21 hours completed and am oh so bitter and humiliated at the fact that I tried so hard to do so good, I am even angry and frustrated with the way the school handled my dilema because not only am I redoing double the hours but I was fortunate, yes I do mean fortunate but in an obviously sarcastic way, enough to have been in an automobile accident on the way to this said clinic and am at a loss for words to describe this ordeal.

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Fristen
, US
Sep 16, 2011 7:17 pm EDT

About 6 months ago I began my Medical Assistant Externship. We are required to complete a total of 160 hours at a clinic setting over a period of 10 weeks in order to graduate. The site I was placed in was Gonzales Medical Group, for the next few weeks I worked hard in order to complete these said hours along w 3 other classes. I did everything according to the guidelines, wrote down everything I came across such as injections, rooming patients, vital, etc., and faxed the hours I completed each week and regularly called in to check on the total of these hours but to no avail. I was never able to get ahold of the woman handling the hours and resorted to tallying them up myself. One week before the end of the quarter my program director calls me stating that I am missing a total of 30 hours which is complete and utter nonsense because even though I am not a mathematician I think I know how to to do addition. All I can say is that I was completely devestated she informed me that I had to return to the clinic and ask to be let on board again to complete the final 30 hours in 3 days or else redo the 160 hours. I immediately called the clinic hoping for the best but the office manager was hardly ever on site, I went in person time and time again but came up short. Needless to say I cried so hard at the realization that I would have to complete another set of 160 hours all because of the miscommunication with the school. As of now I am redoing my externship with the Soledad Medical Clinic, so far I have 21 hours completed and am oh so bitter and humiliated at the fact that I tried so hard to do so good, I am even angry and frustrated with the way the school handled my dilemma because not only am I redoing double the hours but I was fortunate, yes I do mean fortunate but in an obviously sarcastic way, enough to have been in an automobile accident on the way to this said clinic and am at a loss for words to describe this ordeal.

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intellex58
, US
Jul 25, 2011 12:58 pm EDT

If you can’t even communicate with a school how the hell are you going to work on people? Umm sorry doctor I couldn’t get a hold of you and that is why the patient died. Please, when you get a job, let us know where it is so we can avoid it like the plague.

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Heald College Unfair Hiring Practrices

I recently applied for a Criminal Justice instructor position at Healds San Jose location. I have worked in law enforcement for 30 years, and hold a Community College Life Time Teaching Credential. The interview was going fine, until 10 minutes into the interview, when an Administrator by the name of "Nelly" enters the room. She doesn't introduce herself, simply looks at my Resume, then states, "your not qualified, you don't have a BA degree". I explained to her that The Creditial meets all of their MQ's, plus they have other locations that employ instructors with said creditials. She then stated she was late for another appointment, then left. The two original interview members went from basically giving me a job, to the excuse that they don't have any jobs avaiable. I explained that I have taught (39 different subject matters) for 10 years at our academy, have a paralegal certicificate, was in politics for 8 years, and wrote and implemented our departments Use of Force policy statewide, not only was I qualified, but met the MQ's per the Chancellor's office of Community Colleges for the state of California.. They could have cared less. Ms. Nelly set the tone. Whats really too bad is that they are supposed to be an Equal opportunity Employer, but they don't even follow their own hiring practrices, nor know what they are. Unfortunately, their students suffer from not having instructors with actual field and real lifetime experience vs having some 22 year old instructor that is wet behind the ears, and knows nothing about real life, yet alone the subject matter they are teaching. To top it off, Heald only pays a little more than minimum wage.. No wonder they can't get experienced staff. Disappointed... Signed Wayne F

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samauria tatum
Fairfield, US
May 25, 2015 5:28 pm EDT

When I attented heals they made all students think that this would be better then community college I would have stayed if I knew that then they were explaining its only 24 quarters and your done, meanwhile I believed that so I know they were wrong they don't need to have their jobs not the teachers but other heald faculty members. I spent money on lunch when I was hungry And turn out all of it was a lie, not very nice!

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yll
Campbell, US
Aug 09, 2011 4:38 am EDT

Dude, Heald is not a community college. It is not under any compulsion to use those MQs.

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Legal Joe
Sacramento, US
May 18, 2011 3:38 am EDT

MINIMUM QUALIFICATIONS
FOR CALIFORNIA COMMUNITY COLLEGES
For most of you, minimum qualifications (MQ) will be a simple matter. For instance, if you wish to teach
U.S. History and you possess a master’s degree in U.S. History, there is no doubt that you qualify to pass
the first hurdle of employment—meeting the educational MQ for the position.
As you surf through the job announcements in the Registry, you should find the educational requirements in
that section of each college’s position description. Generally, there are two groups of educational MQs:
those for academic positions and those for vocational positions. Since the bulk of positions are in the
academic areas, we will discuss those first.
The MQs cited in the position announcement generally follow the following pattern:
1) Possession of a Master’s Degree (or PhD) in the discipline, with those acceptable discipline titles
determined by the Statewide Academic Senate; or
2) Possession of a Bachelor’s Degree in the discipline and a Master’s in a related field, again
determined by the Senate; or
3) Possession of a valid California Community College Teaching Credential appropriate to the
discipline; or
4) Possession of qualifications different from, but equivalent to, those listed on the discipline list,
according to criteria and procedures agreed upon by the governing board (of the institution) and
the academic senate.
Most of you fit the MQs in items 1 or 2. My description of this fit is a “slam dunk.” You should jump over
the first hurdle with no problem. Technically and academically, you fill the basic qualifications of the
position. (You may skip the next few paragraphs; but, take a look at the “hidden” MQ after those
paragraphs.)
Roughly 5% of you can qualify under item 3. Sorry, the issuance of California Community College
Credentials was terminated on July 1, 1990. Those that have not expired are still valid; but, no new
credentials can be issued, meaning you must qualify under items 1, 2 or 4. (If you hold a valid credential
and have lost it, a replacement can be acquired through the Chancellor’s Office, California Community

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Legal Joe
Sacramento, US
May 18, 2011 3:35 am EDT

Here it is:

Jobs 1 - 8 of 12 ... Heald College - Rancho Cordova, CA ... percent Tuition Assistance for college or
vocational training (up to $4500 per fiscal year, ... OR hold a California
Community College Instructor's Credential in the discipline.

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Legal Joe
Sacramento, US
May 18, 2011 3:30 am EDT

Note their other locations allow Life Time teaching Creditial, check it out. If you have one prior to 7-1-90, it is same as minimum MQ's.. They can't hire at one location, then set different standards for another one. Heald, is Heald..

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Heald College kicked out of college

I was addent helad college with my sister . we both had same class but we got explied for different reasons I got explied for being sick with the cold and fever two times the first time that i got sick was on mar and the second time was on april .My sister mayra got explied for miss a lot of class because on mar her daughter had pneumonia and she had to stay in the hosplit for one week and the second times was that she had the cold and fever.

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learn English
Anchorage, US
Oct 29, 2013 11:08 am EDT

You may have just been to uneducated and just plain
Stupid to meet the minimum requirements to be a student there.
Try learning how to spell, and use proper English. Oh nevermind, you were probably kicked out before you could take a writing class.

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yll
Campbell, US
Aug 02, 2011 7:57 pm EDT

Yes, Heald drops students due to attendance. It's in the student handbook, and students are told this at orientation.

Also, you may want to pay attention to what Really? said. just sayin'

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Sophist22
, US
May 07, 2011 3:57 am EDT

*Facepalm*

Please try to re-enter for July!

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Really?
San Diego, US
May 07, 2011 2:35 am EDT

You might have gotten "expelled" for being illiterate. Just saying...

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Heald College They care more for $$$ than helping u

if YOU decide to go to heald college..think again...U MUST READ THIS!

IT WAS A BIG MISTAKE GOING TO HEALD!

Their advisor will tell U any lie to get you in. PLEASE NOTE: The ADVISOR are the salesman...salesman tells lie...
--The advisor told me I can take a leave of absense no matter the situation.
--I can change from morining class to night class if anything comes up.
--I can take online class.
--I can get a $100 gas card if I refer a friend.
--I can get my degree in 2 years.

ALL ARE LIES!
--The advisor lied about being able to take a leave of absense (LOA) for the quarter. The only reason your program director can grant u a LOA is w/dr. note or military duty...ADVISOR=LIERS!

--I can't change from moring to night class...because all morning classes are FULL. The only time I can get in the morining class is IF there's an opening, that's what the student services told me...PRETTY STUPID HE SOUNDS LIKE HE DOESN'T EVEN WANT TO HELP ME.

--Yes, i can take online class if they cannot work w/my work schedule...BUT IT COST $125 more per class and per quarter..., which your loans or finanal aid doesn't cover...WHICH THEY DIDN'T TELL ME THAT IT WILL NOT COVER! These are the hidden fee! BEWARE. out of my pocket in a year i own $1300.
--i refer a friend to heald and was "suppose" to get my $100 gas card...BUT NO...everytime I ask them about it their excuse is "we ran out but we'll place a order for you." ###! LIERS! they just want more $$$ to come in but doesn't follow through w/their words! !LIERS! i ASK couple of students and they were given the same excuse.

--after graducating...i have to come back for another year to get my degree. This is how they keep you coming back so their $$$ keeps coming in...SUCH LIERS! the 2 years that i was working so freaking hard was to get an "applied in learning degree"--meaning brain knowlegde only...not a degree !

So with a total of $27, 000 in loan that i own, now i still have to go back to get my degree, which will total up to $35, 000. That's only LOANS! they have so many hidden fees that they won't tell you about n those hidden fees have to b pay out of your pocket.

For example, if you take a LOA "before' the quarter ends you will own then thousand of dollars. They don't want to help you. If you don't know and choose to take the LOA during the quarter and when you decide to come back there will be a huge amount of bills you'll have to pay b4 re-enrolling. When you talk to them, they won't give you better suggestion like "it's best if you finish the quarter first b4 taking the LOA, that way you won't own any $$." BUT NO! THE MORE YOU OWN THEM...THE MORE $$$ THEY GETS.

HEALD COLLEGE IS NOT ABOUT HELPING YOU GET A BETTER FUTURE...IT'S ABOUT GETTING MORE $$$ IN AND CONTINUE MAKING MORE $$$ TO COME IN...

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Veronica123
, US
May 20, 2010 8:44 pm EDT
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Hello to everyone in here who have been victimized by Heald. I also atteded Heald in 2017 to 2017 and didn't get my degree due to a big misunderstandings, confusion, and lies by ALL staff from Heald. I am not going to go through the whole story because it just angers me to much. All I can say is that now I owe over $2, 000 to Heald and they are now in collection, on top of my $15, 000 student loans. I did exit Heald not owing them a dime and all my loans where through Citi Bank. How did they come up with me owing them over $2, 000?
I am going to talk to a lawyer and will like for your support, if anyone here would like to join me and get answers please email me at mailforyou_719@yahoo.com. I appreciate it and God bless.

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MsGeorge
stockton, US
Mar 29, 2011 8:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I enrolled in June and was given a set amount for tuition and I was told that I would have a set amount and that it would not go up. However I was told this quarter that my tuition would be increasing and there is nothing I can do about it. The guy who advised me it would not go up has been terminated for the false information. My number is [protected]

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b.veryupset
, US
Jan 29, 2011 1:38 am EST

I have had the hardest time trying to get information on my financial aid, first I was told that my second quarter I over spent so I wasn't going to get financial aid so I said ok. My third quater was never processed and who knows what's happening with my fourth and fifth quarters. When I requested my excess funds back (in Oct.) I was told it would take 10 weeks to receive it well here we are almost feburary and still nothing! I would not recommend Heald to anyone now I'm stuck playing back and forth with the financial aid department not knowing what to do. If anyone has any suggestions I'm open to hearing it.

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jdousay09
Fresno, US
Jul 16, 2014 1:34 am EDT

I agree im 35, 000 In debt and thats with my grants and still no job after graduating 1 1/2 years ago.

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AbdulKhan
Lodi, US
Nov 30, 2012 11:37 am EST

I have come back to Heralds to finish up my education and I filled out my financial aid application and i was except . I waiting for my check and never got it as a full time student that has been attending school, i don't miss my class have good grade and still i would not receive my check, i had to keep on going and asking what is going on and finally receive one check, it has been 3 month that they are giving me the run around saying that i owe them and i showed them that i don't, every day i go in and ask they say you will get it on Wednesday and not thing.The stress that they have put me through unbearable. i need help to get what i deserve and is rightfully mine.

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DesireeP
Stockton, US
Aug 23, 2012 10:40 pm EDT

I rely on my excess loans to get me by through the three months that I am in school.. bills gas food etc. I was expecting a refund check and when I went to inquire about when I should expect it or if there was anything I should do, they said I was fine and would get some back (First week of July 2017 quarter). I went this week on Monday and they told me that I OWED money and that I would not be receiving money back at all. I got my electricity turned off, I have no way of paying for gas, and I WAS NEVER GIVEN AN OPTION TO STAYW ITH HEALD OR GO TO ANOTHER COLLEGE BECAUSE OF THE INCREASE! I WAS NEVER EVEN TOLD until I went to pick up my check. Very sad. I am now on the verge of being homeless and all they can do is tell me to call a 800 number for the care program but another student I know got a refund check of 1, 600. Really sad. Please let me know what it is that I did to get treated this way because I really am interested. I don't feel like this is a personal attack, no, but I do feel that if they were more in tune with students they would see that I get a large amount back and now I won't get anything they should e-mail my personal (or Heald) account to let me know or even call me. They can call me endlessly to tell me that school is starting but they can't send out an automated call informing students tuition went up? Please have someone contact me ASAP

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jpolen
sacramento, US
Jul 23, 2012 6:42 am EDT

Tuition is going up and they told me this TWO days before school starts for this quarter. I have been there since january 2017 going part time because i work full time. Now i need to postpone this quarter or pay $825-$1375 every three months. Absolutely rediculous and not what i signed up for

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Lizzy_Kacie
Fallon, US
May 30, 2012 10:19 am EDT

i have 30, 000 to pay abck in studen loans it sucks and it not fair when there dreege are not worth the paper they are printed on

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Lizzy_Kacie
Fallon, US
May 30, 2012 10:14 am EDT

when i was there tuition went up 3 time bull ###

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RachaelO
Somerset, US
Aug 15, 2011 3:53 am EDT

I attended heald college for 2 years and just graduated a month ago. In my 2 years of attendance I had multiple issues with the school.
First, I went in for my assesment and to fill out financial aid paperwork in april but told my advisor I didnt want to start til the July quarter. I never recieved a tour of the campus but I was rushed around to fill out financial aid and take the assesment tests. They enrolled me full time for april quarter (should of been july) and after a phone call in late may asking why I didnt show up to my classes, I had to argue this for over 4 months to clear it up and be refunded and reset my GPA. I was given backpack and school supplies and almost died of stick shock when i saw how badly they rip off us students!
Secondly, depending on your loans, you recieve a check every quarter and i didnt recieve my 2nd quarter check til 4th quarter. I needed to take a break from school so i filled out all the paperwork 2 weeks early and was reassured multiple times that it would not effect my 4.0 GPA. So I come back after my quarter off to find 5 F's on my transcript and a 3.5 GPS because one teacher said that i attended one of her classes (upon meeting with this teacher she stated she never seen me before) I made Heald college remove the F's and reset my GPA to 4.0 (again!) When I came back from my break I was told i had to sign a attendence agreement and pay $100.00 out of pocket(out of $800.00 total) until they figured things out beacuse of my recent 5 F's on my transcript. A few weeks later I look at my transcript to find that they changed my F's to Withdraws (withdraws=you showed up to a class and dropped out for no reason) which potential employer take it as a sign of unresponsible/lazy/unreliable person! So that was another couple months argument that I made them correct and was told I couldnt recieve my $100.00 until i get my NEXT quarters check.
Last but not least, on 2 different occasions I had to talk with my advisor that the a few of the classes that they scheduled me for, I not only already took, but i got 100% in all those classes!
I am almost ashamed to put them on my resume and I would encourage ANYONE who is condisering heald college to re-consider! MTI was voted the best Vocational College for a reason and have a 91% job placement rate! Heald is actually the most expensive vocational college with the worst reputation and job placement rate.

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