Menu
HDFC Bank Customer Service Phone, Email, Contacts

HDFC Bank
reviews & complaints

www.hdfcbank.com
www.hdfcbank.com

Learn how the rating is calculated

1.9 689 Reviews

HDFC Bank Complaints Summary

157 Resolved
532 Unresolved
Our verdict: When using services from HDFC Bank with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for HDFC Bank has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of HDFC Bank. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

HDFC Bank reviews & complaints 689

Sort by:

Newest HDFC Bank reviews & complaints

ComplaintsBoard
R
12:43 pm EDT

HDFC Bank full and final and reliving letter

Dear Sir/ Madam,

This is in reference to your letter dated 27.02.2015 for the position of Sales Officer in retail branch banking at Ghilor Kalan branch (3859), Ghilor Kalan. Kindly note that I had accepted the captioned offer of yours and joined the respective branch on 27.02.2015 and reported to Mr. Manish Jain.
I would like to bring to your kind notice that I have worked with your bank from 27.02.2015 to 18.04.2015 and later on submitted my resignation as per your extant guidelines due to some personal circumstances. I have requested Mr. Manish Jain, Branch head, Ghilor Kalan to acknowledge the receipt of my resignation letter but he bluntly denied to do the same and told me to go & take a legal action through court, if you want your acknowledgment. . He treated me like a slave after submitting my resignation. He is a very rude person, when someone goes against his will. He considers he/ she as an enemy and do everything to ruin their career. Although he promised me that I will get my salary via full & final settlement process along with the relieving letter. But, till date neither I have received my salary for the period I have worked i.e. 27.02.2015 to 18.04.2015 and nor the relieving letter.
Please find below my other details :
Name : PURUSHARATH SHARMA
Employee No. : 140923
ACCOUNT NO. : [protected]
Bank & Branch : HDFC BANK LTD, GHILLOR KALAN
Kindly arrange to issue relieving letter & full & final amount you owe to me through DD in favor of PURUSHARATH SHARMA.
I hope you will understand the seriousness of the issue & get the same resolved on priority.

Thanks & regards
Purusharath Sharma
+91-[protected]

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Sep 18, 2015 3:56 am EDT

Hi Purusharath,

You are requested to write to us at talktous@hdfcbank.com and elaborate further on the issue being faced by you. Kindly also share your name and contact number so that we can take it up with the concerned team and assist you. We assure you that complete secrecy will be maintained in this regard.

-Tejal
HDFC Bank

ComplaintsBoard
R
2:43 am EDT

HDFC Bank complaint letter regarding my account

To,
The branch manager of
Hdfc bank naya bazar
S. F. Road branch
Siliguri-734005
Respected sir/mam
I amit agarwal writing this complin letter mail to you to complain you against your bank staffs. Specially for miss sarmistha chaudhary. She had done a rd in my savings account without asking me and she took my sign by cheating. Actually I went to bank to get entry at my pass book and what she had done recurring deposit without asking me. So now charges of that rd is getting deducted from my account rs 1000 per month so I request you to please close that rd from my savings account and refund my money in my savings account and to take a strick action against her. And my savings account number is:[protected]. So please help me

Your faithfully customer

Amit agarwal

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Sep 18, 2015 4:01 am EDT

Dear Amit,

Apologies for the inconvenience caused. Request you to write at talktous@hdfcbank.com along with account details, concern, bank details and contact details. Kindly mention the ref ID- TTU180915-16 in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
R
11:10 am EDT

HDFC Bank fraud and hiding facts of hdfc

I applied for finance of 32 Lacs on Which HDFC has given me approval and charged 11400. Mr Hiren [protected], agent of HDFC in Navrangpura branch Ahemdabad was behind me to take finance . They never informed of finance disbursement amount break up which i was told later. I have given my Hard earn money to Safal goyel in AHemdabad and now i am been asked to pay another 4 Lac first post which HDFC will give, me after 10 days. This is the most Unethical Practise been done in Market by HDFC. Pathetic.
I am going to take this matter to Ministry of Finance now.

Thanks
Harsh Bhatia
[protected]

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Aug 25, 2015 6:55 am EDT

Dear Harsh,

Request you to write to us at talktous@hdfcbank.com along with finance account details (if any), issue and contact details. Kindly mention the ref ID- TTU2508185-143 in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
D
2:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank not received credit card

I have applied for credit card on 27th july, 2015. I have subbmitted all the valid documents with all the required information.
Inspite of these I have not received the card not amy information is given byt the person who had collected my documents. I just get the calls everyday asking for verifiaction for the same questions again and again. These is thw worst service that I have seen. If m not going to receive any card or any informatin is missing send me an Email, I will revert back by the same.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Aug 18, 2015 3:46 am EDT

Dear Customer,

Request you to write at talktous@hdfcbank.com along with your card application details, contact details and your issue details. Kindly mention the Ref ID- TTU180815-10 in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
R
1:56 am EDT

HDFC Bank change in account title name for address / contact details update

Dear HDFC Team
I want to change update my details online but when I upload the details there a it is not accepted.
As discussed on Customer Care this is possible through updating in account title first (only alphabets)

Kindly help me with the best whatever you can do..

Regards

Ravi Jain
Account No - [protected]
Customer ID - [protected]

Read full review of HDFC Bank and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Aug 17, 2015 5:00 am EDT

Dear Customer,

Request you to write at talktous@hdfcbank.com along with your account details, screenshot of the error, contact details and your issue details. Kindly mention the Ref ID- TTU170815-22 in the subject line. Will check and get back to you on priority.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
S
3:51 am EDT

HDFC Bank annual fee charges

Hi,
I am holding HDFC Credit card since more than 5 years, Last year without my concern/request they upgraded my credit card to "Regalia Card" and card is dispatched. Now after an year they charged 2850/- as annual fee. The strange thing is I haven't got any SMS for this transaction . So they feel them self that they are robbing customer money. So like a thief they haven't made noise. After checking my online transaction I realized and called customer care, then got to know about this.
I am a loyal customer to bank 6 years and these kind of cheap behavior is not fair. Please keep some dignity when you are in banking business.

Please consider this as serious offense & take necessary action. Here are my card details :

5522 6057 XXX1 7514
N.V.Suryanarayana Pachigolla

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
3:44 am EDT

HDFC Bank unauthorised debits

My hdfc saving bank a/c no. is [protected] at kolkatta, c. i. t. road branch (br code 1224)
Without my knowledge the bank has debited me more than 23000 / - previously as amb charges (dormant charges for not operating the sb a/c. , without informing me) my sb a/c balance was showig nil balance as on 22.6.15 when I visited the bank personally. the bank informed me to deposit rs.25000 / - in the abv sb a/c to activate the account. the branch manager informed me that he will reverse the debits for the year 2015 for not operating the account. accordingly I had deposited rs.25000 / - on 22.6.15 to activate the account. but on 27.6.15 the bank has again debited rs. 5076 / - as dormant charges (amb). this is very unfair on the part of hdfc bank. I request the bank manager of the bank to kindly reverse the debit amount of rs. 5076 / - immediatedly.

Regards
Simanath ghosal
(account holder) mob : [protected],

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Jul 13, 2015 3:01 am EDT

Dear Customer,

I would request you to email us at talktous@hdfcbank.com along with your account details, charges details, and your concerns. Kindly mention Ref ID- TTU130715-14 in the subject line. Will revert to you on priority.

-Tejal
HDFC Bank

ComplaintsBoard
C
12:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank loan disbursement delay

My home loan a/c no: [protected]. I was sanctioned rs. 8, 55, 017 / - and flat construction was carried out by heritage ltd but delayed due to their financial problems beyond the agreement period.
Rs 674637 has been disbursed already.
We (govt employees in igcar, dae) went with pelican ltd as builder and the work is resumed now and going on smoothly.
Due to delay by previous builder, the interest paid to you along with rental loss causes huge financial burden on me and i’m unable to avail tax rebate without completion of flat and your delay in part payment might further aggravate the problem.

on may 5th I requested for part payment for brickwork and plastering of rs.91, 341 / - but you have not released it of already sanctioned amt and not replying what is the reason for indefinite delay.

The work claimed (brickwork and plastering) is completed and can be verified by proper site visit. i even sent photos to velacherry officials.

I do not understand why the delay without a single fault from my side. (i'm paying pre emi regularly even after 2 year delay approx by hpdc).

I request you to enhance my total loan amt to rs. 11, 50, 000 / - since cost of construction is escalated by rs.350 / sqft. I am a central govt employee and hope I fulfill all your requirements for enhancement of loan and if not please give me the valid reason for delaying the process. (documents reqd are attached)

The unprofessional attitude of hdfc makes huge financial loss and depression.

Hdfc team visited the site on 27th june and found satisfactory work progress but branch till now not paid the part payment.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
N
4:58 am EDT

HDFC Bank fraud case in processing personal loan

Dear Sir/Madam,
I hope you will solve my problem because it is not only my problem but it may be the problem of other customer's also who do not raise the issue
Please buckup otherwise the DSA'S and other third party to whom the loan queries may have gone may take things for grated and online partners like paisabazaar and others and banks like hdfc and others will have to bear the brunt
My major concern was that I had selected option of HDFC BANK for personal loan requirement on your website but never approached any DSA or third party for the same.
Even if the query is directed to the DSA or third party, the customer should have knowledge of their agency name, address and contact details so that the customer may verify if it is fake or genuine
In my case the concerned person Mr Pramod had misleaded me stating that he was executive of HDFC BANK, LB NAGAR BRANCH, NAGOLE which had opened recently two to three months back.
So please take strict measures and action in this case

Regards

narender
[protected]

--------------------------------------------
On Mon, 6/8/15, Paisabazaar.com - Customer Service wrote:

Subject: Re: complaint regarding fraud case in processing personal loan
To: [protected]@yahoo.com
Cc: [protected]@hdfcbank.com
Date: Monday, June 8, 2015, 4:17 PM

Dear Narender Palleboni,

We apologies for the inconvenience caused to you.

The feedback will definitely be passed on to concerned
service Manager and one of our Team Manager will be in touch
with you for concern resolution. Request you to please bear
with us in the interim.

We hope you will consider this as one off and give us
another chance.



Regards
Jasjeet Kaur

On
Mon, 8 Jun at 4:10 PM,
Narender Palleboni wrote:
Dear Sir/Madam,
This is to bring to your notice about
the fraud case in processing process loan.I had applied for
hdfc bank personal loan on 19.05.2015 through paisabazaar
website. I received a message from paisa bazaar that sales
persons would get in touch with me for processing the
personal loan. On 24.05.2015 I received a call from Ms
Swapna ( [protected]) / Mr Pramod ( [protected]) /
([protected]) ( SAB
LOAN SERVICES) who claimed to
be executive from HDFC bank.I submitted the
required documents and two HDFC bank cheques ( 409021,
409022) dated 28.05.2015. Also he told me to maintain
balance of Rs 3500/- for cheque clearance after which
verification process would begin and my application would be
submitted for loan process.Verification was done by Mr
vishnu ( [protected]) and he claimed he submitted the
verification report. Mr Pramod also texted me the message
that verification is ok on 03.06.2015. and I would receive
the loan reference number
with in two days time. How ever I did not receive any call
from HDFC BANK. When contacted Mr
Pramod / Mr vishnu on mobile both are not reachable and
switched off. I called on other mobile number [protected]
but the person told me that he was executive at kotak
mahindra bank chaitanyapuri and it was his number which Mr
pramod had used to call me.He also confirmed that Mr pramod
is not visiting his office at kotak Mahindra, chaitanya
puri.
Today on 08.08.2015, I contacted the
hdfc bank, nagole, lb nagar branch, HYD and got to know that I
had applied to a third party and they cannot help me as I
was not provided any reference number as no application was
submitted.
It is very disgusting to know that the
advertisement in paisabazaar.com, bankbazaar.com or any
other website shows about banks but does not specify that
DSA or third party
would be handling the loan processes. I had not contacted
any DSA for
processing the hdfc bank personal loan.The advertisement is
misleading the customers as the DSA’s or third party who
are accessing the queries are turning out to be fake or
fraud cases.
Even HDFC BANK is responsibe for such
fake and fraud cases to happen as they have given an
opportunity to the DSA’s or third party which list is not
provided by HDFC
bank. to the customers or not availabe on website.

To sum it up both the online partners
paisabazaar.com and co and BANKS like HDFC AND OTHER BANKS are directly or
indirectly encouraging the DSA’S or third party to take
advantage of customer’s requirements.Please stop such
practices when you cannot provide security to the
processes.
I had undergone lot of pain and stress the
past week both losing the amount of Rs 3500/- and also
unprocessed personal loan.
It is high time both the online partners like paisabazaar
and others and the banks like HDFC BANK and others take care
of such malpractices and loop holes so that the customers do
not suffer.
I am also intending to approach the consumer
forum in regard to this case.
Please revert back.

With Regards

narender
[protected]

Team
Paisabazaar powered by Freshdesk

2519

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
Jun 10, 2015 7:02 am EDT

Dear Narender,

Request you to write at talktous@hdfcbank.com along with loan / loan-application details, executive & contact details. Kindly mention the Ref ID- TTU100615-08 in the subject line. We'll check and get back to you.

-Bejoy
HDFC Bank Customer Assistance

ComplaintsBoard
S
5:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank refund order of processing fee conveyed throug durgapur branch in 2009but not paid till date

Ihave applied for housing loan in 2009. But due to inordinate delay loan was not availed. Complaint lodged with director of public grievances. On pursuing the matter refund order conveyed by hdfc durgapur but till date no payment made. Now complaint lodged with hdfc for non payment but they declihed to pay on vatrious pretext. Loan was required in 2009 and applied 2009. But sanctionedon file no [protected] / sen when there is no requirement due to payment on personal capacity the instalment raised in 2009 by builders. Naturally they agreed topay, now they are declining on various pretext. Please look into the matter.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
H
H
HDFC Bank_Cares
, IN
May 17, 2015 9:02 am EDT

Dear Shyama,

We would like to share with you that HDFC Bank, under an arrangement, sources home loans for HDFC Ltd. The loans are then sanctioned and disbursed by HDFC Ltd. You are henceforth requested to be in touch with Ms. Geetika Vaish on e-mail ID geetikav@hdfc.com for resolution of your query/complaint.

-Anay
HDFC Bank Customer Assistance

ComplaintsBoard
M
12:21 am EDT

HDFC Bank online recharge

i would like to bring your kind information that i have done a online recharge on 21st of march but recharge was unsucessful, and there was withdrawl of Rs.145(transaction number is DLR15032114592300047) from my account but there was no deposit, . i have call number of times on customer care but there was no response and this was my second recharge.first recharge i have done on 6th of march of Rs.18 and that too was unsucessful.so please you are requested to help me out for claiming in my refund as soon as possible.
contact no-[protected], [protected]
email id-virasat.fashion.[protected]@gmail.com
manjesh.[protected]@gmail.com

Read full review of HDFC Bank and 40 comments
View 0 more photos
Hide full review
40 comments
Add a comment
K
K
K.Ashish
Los Alamitos, US
Sep 08, 2011 4:46 am EDT

Hello, My name is Ashish and I am trying to have TPT activated on my NRE Account. Its three weeks since HDFC has received my documents but nothing has moved since then despite of multiple followups. In one of the interviews HDFC top executives promised excellent services to its customers. Is this what they were referring to?
Thanks
Ashish K

C
C
Chandan Kumar Chaubey
, IN
Aug 21, 2011 7:47 pm EDT

Dear Sir,
I am customer of HDFC bank and my account no.is [protected]
Name-Chandan Kumar Chaubey
My Complain is regarding balance debit on 17th 2011 rs.1550 approx of
Maintanance charge But this thing I do't know please refund my money
this is my first mistake.
Thanks.
Regard,
Chandan Kumar Chaubey
Branch- Noida Sec-50
No.is [protected]

S
S
Sabkayaar
, IN
Jun 21, 2011 6:55 pm EDT

Credit card expired in Mar but showing transactions and payments in Apr and May. When emailed attaching the card statement HDFC Bank senior executives and management turned deaf ear. All outstanding dues are paid but transactions are showing in months of Apr and May on expired credit card.

V
V
Viral vora
, IN
Apr 19, 2011 2:54 pm EDT

I have been working with BRANCH COEX AND MY CODE IS 77223 Since 8/7/2010. I had resigned from the services and got relieved on 11/11/2010. Since then i am trying to get my settlement dues i.e my last month salary, pf and the adjusted leave along with my insentives due. But i am not getting any answer from HDFC bank as it has taken over.

S
S
Sunil J. Amkar
, IN
Jul 28, 2010 12:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The ATM outlet in Vashi railway station building is out of service since last more than one (1) month. The complaint for same is already lodged with HDFC; acknowledgement for same is recieved via mail (copy attached).

Till date no action is taken for same. Another nearby HDFC ATM is at a distance of 15 to 20 minutes walking.

D
D
dr rjesh reddya
, IN
Jul 17, 2010 7:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i dr m rajesh reddy, an account holder of an hdfc bank savings account with no [protected].complaning u abt deduction of ammount of rupees 827.25 with out my notice on 9th july stating as AQD that i have not mantained my quaterly balance but u have not informed me that the minmum balance has changed from 2500 to 5000.I have not informent are mailed me abt this kindly consider this and revert my balance in to my account

B
B
balasaheb muley
, IN
Jul 09, 2010 12:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

my name is balasaheb muley and i was working in current account deperment from at one year my empoly code is C M 66112 and my branch name I H M AURANGABAD my reporting manager amit tupe and his mobil no...[protected]
so please kindly do need fully and alwo me my releving letter and full and final as soon as posible my mobil no...[protected]/[protected]

regard by
balasaheb muley

U
U
umang saxena
, IN
Feb 24, 2010 3:00 am EST

Respcted Sir/Ma'am

I AM UMANG SAXENA (INSURANCE OFFICER) EMPLOYEE CODE. 70037. I HAVE JOIN HDFC BANK (BADSHAHPUR BRANCH) ON 11TH JUNE 2009 BUT TILL NOW I HAVEN'T GOT MY SALARY. I HAVE ALSO RESIGN FROM THE COMPANY ON 26TH OCT BUT I HAVE NOT GET MY SALARY. PLEASE HELP ME
Regards

UMANG SAXENA
+[protected]

P
P
p renuka rao
, IN
Feb 23, 2010 12:27 am EST

I received amt of 214.35 Rs bill, but i amnot using .when i called to customer care he tolled me you are using through net banking by applying mini activation for petrole and utility bill option. but actuly i dont have knowledge im net banking and also i am not using my card.with out my knowledge i have activated that option so pls check and remove the amt . give replay to me.

R
R
Riyaz ahmed mulla
,
Aug 08, 2008 3:57 am EDT

I have been working with hdfc business banking liabilities belgaum branch Since july 2007. I had resigned from the services and got relieved on 31/12/2007. Since then i am trying to get my settlement dues pf, but i am not getting any answer from HDFC bank.

ComplaintsBoard
V
7:22 am EDT

HDFC Bank statement

Hi, , My dear team HDFC, my name is venu m, am using credit card from last one and half month. i suppose to get my credit card statement on 13th march but still i have not received, also this is my first month statement. i called twice to the customer care for the same. As up now there is no proper response from the concern department.please help me out from this..for security reason i have blocked my credit card..

Read full review of HDFC Bank and 101 comments
Hide full review
101 comments
Add a comment
M
M
Mukesh at
, US
Aug 19, 2016 12:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

When i try to buy some thing online or place a order there is a problem during the payment process.
There is more details in the the photo below

View 0 more photos
D
D
Durgesh Agrawal
, IN
May 16, 2016 2:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Cash deposit charges are being deducted from my account since 3 months.. A total of 12000rs have been deducted from my account. The branch manager and the staff of the bank are not at all supportive. They are just fooling around since lat 2 months that the charges will be reversed..
I request you to kindly reverse all the charges that are deducted from my account.

U
U
Uday Bhakar Majeti
, US
Mar 28, 2016 12:24 pm EDT

On 09/03/2016 Rs.3000 Tranfered from my account ( HDFC BANK )to my friend account( ICICI BANK ) via "chillr"... untill today amount is not deposited in my friend account.

View 0 more photos
M
M
manikandan d.s
,
Feb 28, 2008 3:10 am EST

i have hdfc creditcard last 2 months only.

i made payment in last month. this month i could not pay. one lady was called me. her name is shruthi. she working in nelson manikam road.

i have proof i record in my mobile. she tals to my dad and mom.. she said tharuthla pulla. and lo..

iam really fed up... i will try to meet manager. and customer care.. no one response me..

this is not a good way... ... how u ppl recurite to her.. rea

S
S
shelabh jain
, US
Mar 17, 2016 6:51 am EDT

Dear HR Team,

I joined HDFc bank as Relationship Manager 03/03/2014 and I left bank on 24/12/2014. but till date i didnt recieve my full and final settlement. please do the needful.

Regards
Shelabh Jain
[protected]
shelabhjain@gmail.com

B
B
Babul Sengupta
, IN
Jun 04, 2011 11:47 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was having a Saving acount with HDFC Bank, Aligarh - Account No. 3852. When I attained the age of 60 I requested the bank to close my said account and open a new account. Accordingly my new account No.3736 was opened. When I contacted the bank and asked them why my old account has not been closed. I was asked to fill the account closure form which I had already given to them. Then they informed me that since D-Mat account is opened with my account No.3852, I wiil have t0 first get the D-Mat account closed then my saving account will be closed. Accordingly I had completed the formalities and surrendered D-Mat account papers about two months ago but till date neither my old account no. 3852 has been closed yet nor the amount transferred to my new account. The new account was opened under Senior Citizen category.

I would request you to please ensure that my old account number 3852 is closed immediately under intimation to me at the earliest.

Regards,
Babul Sengupta
A-16-B, Mansarover colony,
Ramghat Road, Aligarh - 202 001
Mob:[protected]

P
P
Praison A
, IN
Sep 24, 2014 7:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

I am having a home loan Account with HDFC bilaspur, chattishgard([protected]). I signed for this loan on Apr 2014.

While signing this loan, I made it clear that as i stay in hyderabad, Its not feasible to travel to and fro for documents & so they told me we will get all signature done and when starting the loan will intimate you for acknowledgment. I gave them pre-emi cheque and one more cheque of 20K which as per them will be used for next month as pre-emi.

On July 2014 i got a call from recovery asking me to immediately clear due of 20K EMI, Shocking i told them that I was unaware of the EMI been started. They contacted the bilaspur branch and asked me to sent the intimation letter which i received on 21 July 2014. I judicially made the payment till Aug 2014.

Now in Sept again got a mail from recovery that my due id 40+k, While enquiring found out that as my EMI was started in May 2014(which i was not aware of) i missed on payment of June 2014. Which i need to pay in suddenly in Sept. else it will keep on Increasing.

My question:
1. Will the HDFC not intimate well in advance about the EMI to the customer.
2. Why every month they surprise with new amounts and the customer has to run around to get the exact information why is the amount 40K.
3. My total disbursement is not yet done by the bank, then why is my EMI 20K?
4. I never use to get the amount disburse to the builder, but i use to get calls to acknowledge the disburse amount.

Please can someone help me with HDFC issue that i am facing every month.

V
V
Vilas Kashinath Patil
,
Oct 27, 2007 12:00 am EDT

I am having HDFC bank credit card No.[protected]. I received statement for paying late fee without explanation for what purpose late fee is asked to pay. Upon giving complaint the representative advise to pay late fee first then you wull get late fee details. But instead of getting details I got statement again to pay late fee again for paying late fee late. Infact I paid late fee in time but I got statement to pay late fee for paying late fee. This is how bank wants to recover annual fee ( which was waived ).
There are many victims like me. Card holder should be protected.

M
M
Manbir dhillon
, US
Sep 21, 2015 1:56 am EDT
Verified customer This comment was posted by a verified customer. Learn more

From my account no [protected] on 21st august 20000rupees was deducted and i want to get cctv footage of that .please give that so that i can get confirmation that i have withdrawn that money

A
A
Aman Bhatia
, IN
Apr 27, 2010 2:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i went to Hdfc Bank Gopinath Bazar, Delhi Cantt on 26th April 2010 & requested the Receptionist(some Ladie)to please update my passbook on which she said our reports are being printing collect it in afternoon. Next day i reached there to collect my passbook then the same lady said our printer is not working & gave me back my passbook without upgrading it. on which I asked when should I come for it on which she said I dont know the date go to some other branch.When I was about to leave I found the ladie laughing with her friend on same matter.
Sir/Madam my issue is not of the printer but the the kind of employee you hired in Public Dealing, who doesnt know how to politely talk n answer. What would be difference between Government Bank and HDFC if we have to deal with such employees. At the time of opening account we meet with Sugar Mouthed Employees n what thereafter Pls mind it...Thanks..Aman Bhatia.

ComplaintsBoard
M
1:43 am EDT

HDFC Bank fraud by hdfc ergo

This is to inform you about the fraud happening in the HDFC ERGO Car Insurance with mutuality of Surveyors and Volkswagen Service Center.

My car got a major accident on 14 February while returning home when the door and the side got badly rammed by a speeding car.

Mr Agarwal tells me that he will give me 50% cover on doors since there might be old damage but later refused for which I made a complaint to [protected]@hdfcergo.com

On good faith I had told the service center that whatever parts need to be changed and fixed, please coordinate with the surveyor and do the needful. Mr Agarwal added a hierarchy of parts to the car that he should not like mudflaps, etc (that have nothing to do with the accident).

Now, there were bearings that had got punched, so new ones were added to the car. The bill for these were around Rs 15, 000 (Part + Labor). Mr Manzar tells me the bill has been generated and so now he cannot do anything. (Mr MK Agarwal did not tell me I am supposed to pay for this and gave the job to be done )

Now when I call Mr. Aggarwal who has no meaning to words he speaks and has been repeatedly cutting my calls (busy) for the last 10 days. Acting inappropriately and talking rudely on conference with Mr. Manzar and not replying to even formal emails. I have not had a worst experience with any man whatsoever.

Is this the attitude your surveyors have against customers ?

Is it wrong to know the status of my car or how im supposed to pay 100% for the bearings when they were damaged in the accident as it can clearly be seen.

I had talked to Mr. Manzar (on 17th March) that I want to be there for the RI and Inspection of all parts added to my car, he told me that RI will take place on 19 March, and then the service center informs me that RI has already taken place on 18th March.

If this is not a serious case of a super fraud going within the company. If this is not an open dacoity then what is it. my car had been standing in the service center for the last 38 days and Im feeling helpless.

Now, Yesterday I collected my car after waiting for 38 days. I deep pockets of Mr. Aggarwal and Mr. Manzar who are surely very smart people to finish this company.

I have 7 more cars for which most are insured with HDFC ergo, Will I ever insure with such a company ? Will I not spread the word about this companies quality and there boss-like-surveyors? Shouldn't I post it online on some forums to help others too ?

Surveyors like MK Agarwal here have deep pockets that salaries don't essentially fill and so have contacts in service center and create confusion and create additional room for pocket money.
If these are the surveyors and the attitude the company empowers them with, then god bless this company, Indians are sharp enough to how to keep away from such mistakes.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
A
10:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank amount @ hold

My Self Ashkumar

I was holding an old account with HDFC bank Account No: [protected] which have a Demat Account Linked with Demat Account No: [protected], I didn't used this account till date. I tried twice to close the above mentioned Salary Account and Demat Account and i got the reply from Techno park Branch, that we are unable to close this account since demat account is "unable to close". Now they are Holding an amount of 2881.89 from my Alternate Salary Account: [protected], Today I was trying to pay my Credit card bill and it showed that the account have no sufficient money to pay your Credit Card bill. As a customer i tried to close my Demat Account twice 2 years before and its rejected as confirmed by Bank officials. It might be the problem of the bank staffs that caused the rejection of my request to cancel demat account, then why they are holding my alternate account Funds.

As a privilege customer why the bank is holding my account for this reason. Please do the needful to reverse my Hold fund back to my Account: : [protected],

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
M
10:51 pm EST

HDFC Bank amount not came out but debited from account

I have been sending mail to every till now there is no proper response.
Dear team,
I am muneebur rahman, currently in malaysia and using hdfc forex card.

Today (I. E. 08-nov 21:18) , I done a withdraw transaction for amount rm1500 at cimb atm. Everything went smoothly but no money came out from the cash dispenser.

Card_no - 4213xxxxxxxx0189.
Name - muneebur rahman

I immediately call to hdfc customer care and raised the complaints no - spq10547

First transaction tried with rm1500 - cash withdraw and amount not dispense from atm.
Second transaction tried with rm1500 - cash withdraw and amount and amount dispense success.
Third transaction tried with rm1500 - cash withdraw and amount and amount dispense success.

Enclosed my un-dispense receipt.

I need a resolution for my problem and need my amount to refunded back on urgency basis. I am a regular customer of hdfc and now I being in overseas. Please need your high level co-operation in this issue resolution.

Thank you.

Read full review of HDFC Bank and 1 comment
Hide full review
1 comment
Add a comment
C
C
chanakdev
, IN
Dec 24, 2015 3:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please confirm if you have received the funds.

ComplaintsBoard
S
12:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank maturity payout of policy no. [protected] - sushil vasant raje

Maturity payment of my policy no [protected] due on date 04 / 01 / 2015 was purposely delayed by hdfc life insurance company without any valid reason. The company's tactics of delaying payment due to the customer is in gross violation of business ethics. And should be redressed and public awareness created against the company bad business ethics
I had put up the complaint thrre times on your online complaintbbut the same was not put up due to reasons best known to you
Regards. Sushil vasant raje, wadala. Mobile no. [protected]
E - mail: - [protected]@rediffmail. com

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
R
12:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

HDFC Bank saving account debit

Dear HDFC authority,

I am Richa Gupta, I had HDFC East of Kailash Delhi salaried account : [protected].

In 2013, due to my job transfer I moved to Bangalore. HDFC Domlur branch officials contacted my office for salaried saving accounts tie-up.

When they contacted me regarding this, I had communicated that I do not want to open another HDFC account as I already had one in Delhi and my company can transfer my salary amount to that account only.

However Domlur branch officials convinced me that they will close Delhi account, will transfer the money to their branch and my customer id will be carried forward. I had confirmed the same time and again and they had assured me. And I went with their suggestion as it was also convenient for me. My HDFC Domlur branch account no. is- [protected]

For first few months my online account showed both the accounts (Delhi account with zero balance), and when I inquired about it, I was told that it will go automatically after few months.

However now my Delhi account is showing a negative balance of Rs. -4039.33

Upon inquiring the same from customer care, they told me that the accounts have just been merged and Delhi account has not been closed. Also I did not receive single intimation mail / call regarding the negative balance.

Now this is the worst kind of service you can provide to your customer: False information, and false assurance: just to open 1 more saving account ; no proper communication and pathetic customer care.

I am certainly hoping that HDFC officials will take notice of my request and will do the needful.

Otherwise, I am so pissed-off that consumer court and social media are the only options left-out for me.

Feel free to call, mail or contact by any other medium for more information.

Looking forward for quick action.

Read full review of HDFC Bank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
3:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

HDFC Bank processing fee scam

I have applied Housing loan on Mount road, Chennai HDFC branch on April 2014. Clearly informed to sales representative Mr.Subramanian ([protected]), I plan to purchase 437 sq ft at mandaivelipakkam, chennai. He got signed all document and Rs.10000 cheque. I submitted all relevant documents and sanctioned my home loan (Loan Account No [protected]). Now Bank responded that Technical team not approved you home loan since less than 600 sq ft and deducted amount Rs.10000/-. I went on 19.09.2014 to branch and branch incharge informed that sales representation told as wrongly and reverse your processing charges. Many times mailed to HDFC, no response. Pl advice how to get my processing charges.

Read full review of HDFC Bank
Hide full review
ComplaintsBoard
S
7:02 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

HDFC Bank waiver of foreclosure charges

Hello Sir,

I have recently met through an accident and have lost everything. There was a cylinder blast at my residence and everything was burnt. I also lost my dad in this incident. The incident happened on 19-Sept-2014. I am going through a very tough time and expect some courtesy out of you. I want to close my personal loan ([protected]) and request you to kindly waive off the charges. I can provide you the Police FAR Report and the media coverage link.

Awaiting your response

Best Regards
Sameer

Read full review of HDFC Bank and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
ABHISHEK SINGH
,
Mar 29, 2008 1:27 am EDT

abhishek singh
[protected]

S
S
surendra
, IN
Dec 10, 2008 6:23 am EST

credit card

ComplaintsBoard
S
1:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

HDFC Bank din't give loan after sanctioned

Hi Authority,
I have applied for home loan from HDFC, From starting they made me harass to much as well as after sanctioned of loan approx 20 days passed they din't give my cheque. Always they ask for new documents on daily basis, I have changed employer 1 month back and submitted all relevant documents for that also, Even I din't get my cheque. I have complaint to high authority many times and they forward it to local department, and they always try to make me harass by demanding documents. It is because I have complaint coz 2 times on call they like threaten me not to put mail. Now I got frustrated and harass, I only need my processing fee for approval of loan, I don't want loan at the cost of my metal peace.
Please help me out, I am putting my mail trend here please see and help me out to sort this.
My 1st Mail : -
HELLO SIR/MADAM, GREETINGS! WITH DUE
RESPECT I WANT TO HIGHLIGHT MY DISAPPOINTMENT WITH HOME LOAN OF HDFC
BANK. I FILLED APPLICATION APPROX 23 DAYS BACK WITH ALL DEMANDED
DOCUMENTS. AFTER COMPLETION OF MY EVERY DOCUMENTS AND GOOD ITR ACCORDING
TO LOAN AMOUNT, BEEN HARASSED BY YOUR JAIPUR HOME LOAN DEPARTMENT FOR
DOCUMENTS ON DAILY BASIS. FINALLY, ON 3RD SEP, I GOT MESSAGE THAT MY LOAN
HAS BEEN SANCTIONED, AND THE PERSON WHO IS TAKING CARE OF ALL THESE
(MR.RAVI)TOLD ME THAT HE HAS TO GO SOMEWHERE ELSE WILL MAKE ME PROVIDE
CHEQUE AFTER 3-4 DAYS. I ALSO AGREED WITH SAYING THAT IF ANY OTHER QUERY
OR PENDING THEN DO CLEAR IT BEFORE SATURDAY 13-09-2014, BECAUSE I HAVE
TO GO BANK TO SIGN AND I ONLY BE FREE ON SAT. HE ALSO AGREED WITH SAYING
THAT HE WILL BE READY AND I WILL GET MY CHEQUE ON SAT 13-09-2014. NOW
ON FRIDAY 12-09-2014 NO ONE CALLED ME, I HAD A CALL TO HIM 3-4 TIMES BUT
NO REPLY FROM THAT SIDE. THEN I MADE A CALL TO SENIOR OF THAT PERSON
THROUGH JAIPSINGHPURA, JAIPUR BM. AND THEY ALSO PROMISED ME THAT I WILL
GET IT ON 13TH AS PROMISED. AGAIN FALSE COMMITMENT. NOW I HAVE QUERY
THAT AFTER LOAN SANCTIONED AND ALL DOCS WHICH DOCUMENTS HDFC NEEDED
MORE. AND IF A EMPLOYEE GO FOR A LEAVE THEN IS LOAN DEPARTMENT GET
CLOASE OR WHAT? ITS REALLY HARASSED ME A LOT. MY FILE NO. ARE : -
[protected] AND [protected]. IF AFTER SANCTIONED OF LOAN IT HAS TAKEN 10
DAYS MORE. JUST DUE TO SUCH KIND OF EMPLOYEES HDFC NAME GETTING WORSE IN
LOAN. IF EVEN AFTER THAT I WILL NOT BE ABLE TO GET MY CHEQUE, THEN
PLEASE RETURN MY PROCEDURE AMOUNT APPRROX 8K SOMETHING, I WILL APPLY IN
SBI WHO'S PROCEDURE OF 3-4 DAYS ONLY. REQUEST YOU TO PLEASE TAKE STRICT
ACTION AGAINST ALL RELEVANT PERSONS, SO THAT NEXT TIME CUSTOMER WILL NOT
BEAR ANYTHING AND WILL NOT GET HARASS. HOPE TO HEAR GOOD FROM YOUR SIDE
VERY SOON. THANKS AND REGARDS, SAURABH SHARMA 91-[protected]
HDFC Reply:-
Dear Customer,

Sorry for the inconvenience caused to you. As discussed
over the phone yesterday kindly provide us the Appointment letter copy
with the Salary structure with your new employer, salary slip and the
updated salary bank a/c statement so that we can proceed further with
the disbursement process at the earliest.
Thanks and Regards,

Shikha Tahiliani
My reply on this mail :-
Hi Shikha, I have given my Appointment letter to
Anil Godha (Your Employee), And salary slip I have already mailed to
you. Also, my salary slip contains all things like deduction and
designation all but not understanding that why you need my appointment
letter.And, for last month salary I have deposited Cheque in my Axis
bank account (Salary account of last employer), because again HDFC bank
who has taken approx 10 days to open only salary account. So for that I
am attaching my last three month Axis bank account statement.Anyways,
I have given all documents which you have asked, and now I got
frustrated with documentation. If you need documents please guide your
sales persons to collect all documents at one shot, not on daily basis.Now, Request you to please don't make me harass again for documentation and verification whether I will get the loan or not.Many Thanks and Regards, Saurabh Sharma+91-[protected]

Then I was waiting for call that they will call me Saturday, I din't get revert then I made a mail :-
Hello Anil, Tomorrow is Saturday. I was waiting for a call from your side, As you have again promised me to give my final cheque on
20th, Sep 2014 as my loan is already sanctioned on 3rd of Sep. 2014.
How unprofessional behave you have. Again customer is waiting for a call
whether he has to come or not. If I have to come then you had to
confirm me time, on call or a message or if not then also had to make a
call. Are you in co-operate sector or what? No communication by your
side, only customer has to follow up, as if HDFC is giving donation to
customer.If you are not able to fulfill your commitments then you have no rights to give false commitment to customers.Now, I don't have trust on your words so writing your words here regarding my concern before loan applied : - 1. As per you said, There will be no foreclosure charges.2.
As per you said, I can give partial or full payment any time without
any extra charges and that amount will be deducted from my principal
amount.3. As per you said, There will be no hidden charges.@
Hello, Shikha/ Customer Care Department - All conversation you know and
all is crystal clear, but I got fed up with your employees commitments
and conversations. Very much attitude in talking with customers. Really
very much disappointed. That's why I decided to get written conversation
rather then verbal false commitment.Now, What to do suggest?Thanks and Regards, Saurabh Sharma+91-[protected]

Now after final mail of documentation, today again they have demanded new documents :-
they mail :-
Dear Customer,

We have received your documents and have initiated with the employer verification.

Sir, as discussed on phone we require certain other details of the
employer like PAN No., TAN No., SIN No. of your employer so that we
can

proceed further. Also please confirm us the nature of the company.

Regards,

Shikha Tahiliani

Now you see this conversation and see after final docs they again demanded new docs. Please rectify this issue.

Thanks and Regards,
Saurabh Sharma
+91-[protected]

Read full review of HDFC Bank
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

HDFC Bank contacts

Phone numbers

+91 226 160 6161 +91 796 160 6161 More phone numbers

Website

www.hdfcbank.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with HDFC Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with HDFC Bank Customer Service. Initial HDFC Bank complaints should be directed to their team directly. You can find contact details for HDFC Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about HDFC Bank. Discuss the issues you have had with HDFC Bank and work with their customer service team to find a resolution.