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Posted:    Rini Elizabeth

Credit card payment

Complaint Rating:  100 % with 2 votes
I had lot of grievences on the HDFC credit card No.5176351001670201 , particularly the name printed on this card and many more issues. Anyway, the card got expired in last December 2006, and the dues on this card was settled amicably for an amount of Rs. 6600/- on 23rd july2007 vide ref No. S 0016006 in Rajouri Garden, New Delhi to be paid in 5 monthly shots. The first payment of Rs.3000/- was debited from my current account No.0432470005990 within a day or two from the date final settlement. Actually, I am holding 2 accounts in HDFC Bank ,Saket, New Delhi, ie SB A/C No.0431140001483 and the aforesaid Current Account Number. As soon as my next months ( August 2007) salary got crdited, Credit card division, New Delhi kept a good amount on hold from my SB Account without any reason and without my knowledge and due to this reason my 3 cheques got dishounoured including my credit payment of Rs.900/- for the month of August. I had to suffer a penalty of Rs. 1300/- for this reason. I approached your Rajouri garden, New Delhi Manager Mr. Amit Sagar, and he said he would release the the amount which is kept on hold within a couple of days after deducting my August payment. Days passed and and it never happened. I was under the impression that, he had relesed the amount kept on hold and I issued cheque for the next month. Many people called me for August payment and I told them the awhole story. Again the next month also I noticed, an amount is kept on hold either from my current account or SB account. I went to Rajouri garden, New Delhi again and met Mr. Amit sagar. The busy guy, this time also said, needful would be done. I kept on calling and visiting Rajouri garden to release my amount as he promised, for the payment of next month. Sick and tired of this, atlast I approached Mr. Prashant, Managter, Saket Branch New Delhi, to contact credit card division for clearence of all my dues in one shot from the amount kept on hold and issue me the clearence certificate. He has written a long letter to credit card division
and again nothing happened. At last, I went to meet Mr. Amit Sagar, Rajouri Garden, New Delhi and it ended up in verbal encounter and I was humiliated infront of others for my good intension. Being a women, I did not have any reply except calling police. Now I got a big statement amouting to Rs. 21000/- as a retaliatory action from Mr. Amit sagar. Now I dont know, to whom I meet for justice

Anyway, i dont want to drag this matter to any unpleasant situation. I am a mother of 2 and a good human being living with a meagre income. I want to clear all my dues on final settlement amount ( Rs.6600/-) and to get rid of this problem. I dont know what is going on in my account. At times, money is on hold and at times some money is released and at times cheques are getting bounced. All these drama took place just for a peanut amount of Rs.2000 or a little more. So kindly contact me either in my E-mail or my phone and settle the matter immediately and issue me the clearence certificate.

regards

Rini Elizabeth
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Sort by: Date | Rating
 28th of Mar, 2008 by   Praveen 0 Votes
Dear Sir

I have handed over my credit card in May 2007, with the settlement of till that date, now I am not remember that card Number and don't have that card also. Two months later one agent was come to my home and he collected cash Rs.5000/- from my wife and he said he will settlement of the dues and get the NOC (no objection certificate) from the bank, but he never turned back, where is that agent now? And where is that money now? Always agents are asking for cash only why? And later last month one more man had come and bargaining the same. I do not understand the bank people and agents are making frauds in this issue. And they are not willing to give Manager’s name and contact number. We done a big mistake are not got the NOC from the Bank that time. Please close my issue. But bank is multiple that amounts in a bigger way, and they are sending agents to our home and harassing my family, right now I am not in Bangalore. Please avoid this... this is not the way of collecting. How is that agent related to my credit card and want to know they are legally appointed by the government? And many times court also said about this issue. If they come again and again, I am going to take an action in legal manner.



Regards
Praveen Reddy C
Bangalore
 28th of Mar, 2008 by   Praveen 0 Votes
Credit Card Issue
Bank people and Agents are harassing like anything... about this issue

Praveen

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