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A few weeks ago I bought a long sleeved shirt online at Havetohaveitco.com and paid $ 45 for it. It was a birthday present for my nephew. A few days later I received the shirt, but they send one with short sleeves. I emailed them. Harry of Havetohaveit.com mailed me back and offered me a long sleeved shirt at a discount. I made clear that I only wanted one shirt, so I offered to send the wrong shirt back and share the costs (I think that was more than fair because I did nothing wrong). Harry and I agreed that he would reimburse $5 and I sent the short sleeved shirt back to the company for which I paid the postal costs. So far so good...
It's now about five weeks later and I still haven't received the shirt and Harry didn't refund the $5 we agreed upon. They claim to have sent the shirt but I think that's bull. The only thing that Havetohaveitco.com is telling me is to be patient (I guess until hell freezes over). The birthday of my nephew was three weeks ago and I still cannot give him the shirt I promised him and I'm short over $50.
BE WARNED! HAVETOHAVEITCO.COM HAS THE WORST SERVICE I EVER ENCOUNTERED. DON'T BUY THEIR STUFF. IF THEY MAKE A MISTAKE YOU WILL GET SCREWED BY THEM !
The complaint has been investigated and resolved to the customer’s satisfaction.
rip off
It is only a band of cheaters! I ordered a t-shirt months ago, immediately paid and till now, I didn't received it! I wrote them tons of email, but did not received answer. AWFUL! DO NOT BUY A SINGLE THING FROM THOSE PUNKS!
BUYER BEWARE: This company is a total rip-off. I ordered a t-shirt from havetohaveitco.com. When it arrived it was to small, Harry agreed in writing with an email, that if I returned it along with $7.00 for return shipping that he would replace it with a larger size. I have confirmation in an email that he received the original returned t-shirt along with the $7.00. It has been over two months and I have not received my replacement t-shirt. Also Harry will not respond to my emails or inquiries. Terrible customer service and total thieves.