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Hathway Internet Complaints - Unbelievable experience with Hathway Internet!

Review all Hathway Internet complaints

Hathway Internet

Posted: 2007-11-20 by Sreejesh [send email]
Unbelievable experience with Hathway Internet!
Complaint Rating:  100 % with 6 votes
Company information:
Hathway internet
India
www.hathway.com

Me and my family have been subjected to a horrendous experience by hathway personnel after applying for Internet connection. The field staff came and collected Rs.1965 in advance and promised to do the installation and connection in 2 days, which of course never happened. Whenever we called the field staff Mr. Rajesh, he promises to call back in 5 mins but never calls at all. After 2 weeks, we somehow got his manager's phone number and we are getting the same rude behavior from him (Mr. Lokesh) too...

Now they a re not even picking calls and bangs the line before we could speak, I am not sure what to do, it has been three weeks now, we still have not yet got the connection. Even if we get the connection eventually, if at all, i can imagine how the service will be!!! Hathway internet folks are real cheats and cannot be trusted for sure, please deal with them at your own risk.
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Comments

349 days ago by Vikas Teotia [send email]
Please shift my net connection. My old address D-227, Sector-10, Noida & My new current address is D-206, Ist Floor, Sector-10, Noida. So please shift my net connection.
339 days ago by M.v.rao [send email]
A SET-UP BOX was drawn at CHENNAI from M/s. SHRI STHYA SAI CABLE, NO. 62A, 1ST FLOOR, M.G.ROAD, SHASTRI NAGAR, CHENNAI-600 020 (Ph #:044-65911877) under the agreement that it would be on rental basis and in the event of returning same the Rs. 2500/= would be refunded.

As per the agreement the SET-UP BOX has been returned from my end to the said office on 30/1/2007 with an understanding that an amount of Rs 2500/- would be refunded to me through a cheque to my HYDERABAD ADDRESS, vide M. TARUNA, C/O. M.V. RAO, TRT-1194, SANATH NAGAR, HYDERABAD-500018 (Ph: 09849099688). But I surprise that so far the cheque with regard to the said refund has not been received at my end. My old address: E-11, B12, (the then new # 28), Narayanswamy Appts, M.G. RD, SASTRI NGR.

SURRENDERED SET-UP BOX # = 67 A 1 F 5 00810605908. It was surrendered at 10.30am on 30/10/2007. The name of the person received the surrendered SET-UP BOX is Miss. K. SHANTI. In the receipt Miss. K. SHANTI put here signature on behalf of SHRI SATHYA SAI CABLE, SHASTRI NAGER, CHENNAI -20.

PLEASE EXPEDITE THE REFUND OF MONEY ON MY NAME TO MY Hyderabad address as mentioned.

M.TARUNA.
262 days ago by C.jagannathan [send email]
2-2-08

To,

The Manager
Complaints division
Hathway internet
Sir/Madam

I applied for the broadband connection and connected on 25/02/08.My IP address 116.75.154.254 My MAC address : 001APE83E110. Customer code:259469.My residence address is No2, 2nd street, P.T.C. Colony , Thiruvanmiyur,Chennai-41

I am shifting my residance to : Old no 17/3 new no13, 2nd cross street ,Sivagamipuram Thiruvanmiyur ,chennai-41 .So please transfer this net connection to the above address.

My mobile no ;9444018055 , my e.mail: jaganr31@rediffmail.com.

Thanking you

C.Jaganathan

C.jaganathan
180 days ago by Muruganandan Kandasamy [send email]
I have paid 750 Rs as an advance to the hathway gentleman who came to my doorsteps politely.

I was promised to get a connection in 4 days.

for 7days no body responded. when i called regarding the progress i was given nonsensical answer. i got bsnl connection meantime. i requested for refund.

one month nobody called me back regarding the refund status evenafter three complaints. I called all the offices for this escalation. no way for the response from hathway.

i am satisfied now telling my colleagues and friends about the professionalism of hathway . atleast they will be protected from these nonsensical headache sufferd by me...
98 days ago by Dr. Soma Guhathakurta [send email]
hathway a bitter experience. Almost 5yrs we are having the connection and never worked regularly and months together they didnot rectify. last month I wanted to see whether incessant connection coming or not then only i paid the bill through out bill never exceeded more than 450 rupees. this month they have sent a bill above 2000 rs . can you believe it. they are cheat.

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