Complaint Rating:

Company information:
India
www.hathway.com

I have taken a broad band connection from hathway Baroda in july 07, connection was installed in Aug 07 though the payment was made in july, after installation it was observed that surfing was not happening in evening and night hours . problem continued for a month. I kept on calling their offices and agent (Mr Virender Patel and Mr Mayank Solanki ). They have commited to fulfill the lost time . After that connection was dead for almost a month. same story again.
On 4th nov collection agent had come to collect the next installment i asked him to adjust my lost days but he said this only can be done if i will make next six months payments. finally on 6th nov my connection got discoonected.
The company is cheating customers with false commitments and poor services.