Complaint Rating:

Company information:
Wells Fargo
Arizona
United States

Since the early out return of my leased vehicle through Wells Fargo, I have been receiving daily calls (up to 4 times a day) from Wells Fargo Auto Finance saying I owed them $1700.00 for damages to my vehicle. I returned the vehicle in almost pristine conditions, but was foolish not to take pictures or have them sign-off on no damage to teh vehicle.

I have asked them to send me pictures of the vehicle and the rude and obnoxious representative told me it is not possible to do this. I told them on numerous occasions to show me proff of the damage (with proof of VIN number) and I will determine if I caused the damage. They refused me this option, therefore they told me they would continue to call until I paid the amount. I told them to please do so and I will not answer, nor return their calls. They can call everyday if they like, i will not answer.

My point is, I got a cease and desist order against them and they were rude enough to tell my lawyer that he does not have the "right" to order this against them and said that this will not stop them from calling. They are the most rude people I have ever dealt with and have since closed my Wachovia Bank account because they are owned by Wells Fargo.

If you are applying for a loan, please make sure the financing is not through Wells Fargo. It will be a horrible experience.