Complaint Rating:

Company information:
Chase Bank
South Carolina
United States
Phone: 2105860050

I have been receiving calls from Chase(after they jacked up our interest rate 11% at one time), we decided to wait and settle the account and not pay chase anymore its only one credit card and we have 5 but here are the calls as listed on my phone

9/13 1:09pm
9/13 2:34pm
9/13 3:41pm
9/13 4:05pm
9/13 5:15pm
9/13 8:40pm

Now that was on a SUNDAY, so I decided to call them (first off I work for a collection agency and I know that sooner than later they will call with a settlement amount) I told them to cease and desist (which does NOT have to be received in WRITING like collection agencies try and tell you it does) Calls stopped for 10 days, now in two days these are the calls:

9/23 8:03 am
9/23 11:46 am
9/23 12:58 pm
9/23 2:58 pm
9/23 3:29 pm
9/23 3:42 pm
9/23 3:47 pm
9/23 4:00 pm
9/23 4:15 pm
9/23 8:38 pm

10 calls and I spoke to the rep on the 3:42 pm call and got 4 calls after that because he didn't get what he wanted which was a payment.

Now so far today

9/24 8:02 am
9/24 8:55 am
9/24 9:58 am
9/24 11:47 am
9/24 12:42 pm
9/24 1:33 pm
9/24 1:55 pm

I haven't spoke to them today because I want to see how many calls I will actually get. I know not just from working in collections but common sense says this is plain out harassment.