Complaint Rating:

I have been dealing with ER solutions for about two months now. I have been told that they are attempting to collect over a Verizon Wireless account for which I allegedly owe $280.00. I have contacted both the east coast and west coast verizon in house collections departments and have been told that the account I currently have with Verizon is current, meaning I have a zero balance and that all accounts that I have had with them in the past was successfully closed out and that nothing is owed (I deployed to Iraq in 2004 in support of OIF III and closed the account using my deployment orders (if you are military and reading this, here is a tip; according to the Soldiers and Sailors credit relief act they must let you out of your contract if you are deployed without charging penalties for early termination, etc.).

So now I am stuck dealing with some incredibly rude, crude, and vindictive people. Has anyone considered filing a civil suite against ER Solutions, possibly some sort of class action suite?