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1.1 426 Reviews

Hallmark Complaints Summary

11 Resolved
414 Unresolved
Our verdict: If considering services from Hallmark with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Hallmark reviews & complaints 426

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Newest Hallmark reviews & complaints

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M
5:46 pm EST

Hallmark beware of the letters that you are receiving

if you receive love letter from a guy and after several times of communications, he will pretend to send you stuff with such msgs:
I bought One set of Gold, and Two sets of shoes, One camera, and One Hp laptop, with the Two sets of night wears. Honey, please manage it like that untill when I come there in your country. I put $7, 500 dollars. Please i wanted to send you the money through the western Union but due to the ship is about going out then, okay? and the money was inside the laptop, and make sure when you receive the things then you should check the laptop you will see the small yellow bag, that’s where the money was. Again, you will see my photos there too, please don’t forget. These are the information:

Website = ( www.hallmark-corporate.de.tl )
. This seems like a valid site because it will give you shipment details but in the middle it will show MALAYSIA on hold. in this case, you will receive email from malaysian courier

Welcome!

Hallmark-Corporate Delivery Malaysia.

No. 18c, Jalan 3, BBST Business Centre,
Bandar Salak Tinggi,
Kajan 43900 Selangor
Darul Ehsan MALAYSIA .
Website: www.hallmark-corporate.de.tl

Email: [protected]@consultant.com

Email: [protected]@eb2a.com

United Kingdom Tel: +[protected] +[protected]
Fax Number: +44 (0) [protected]
Malaysia Tel: (+60)[protected] (+60)[protected]
VAT Number: [protected]
May 17, 2010

Delivery Address:
Mobile:

ORDER NUMBER: 2010 (MALAYSIA).

USERNAME: XXX

PASSWORD: XXXXX

ATTN: Name: xxxx

With reference to the Mohammed
Delivery of your package. I wish to bring to your
notice that your package has been placed on hold by the Malaysian customs
for some reasons which happened to violates the shipping policies. As the
goods arrived Malaysia custom check point, the Malaysian custom detected
that currency was included in your parcel. Thereby, certain commission
must be paid as customs duty via us which is for the immediate clearance
of your package .For the main time reference of tracking on the “status"
of your package is pending, this is in accordance to the mode of
operations in the Courier sector for financial delivery.
We have already taken order number for this package from the custom.

You are required to follow all instructions giving to you to facilitate the
release of your package. To do this, you are required to pay the required
charges listed below for the immediate release of your package. Upon
confirmation of payment, your package will be delivered to your designated
address above under few hours.

Outstanding Charges:

Administrative ...RM 1, 200

Clearance... RM 665.07

TOTAL = RM 1, 865.07 or (570 USD)
A total of RM (One Thousand Eight Hundred and Sixty Five and Seven Cent Malaysia
Ringgit only) has been charge. In acknowledgment to this email, account
Details shall be provided to you for the payment as stated above for the
Release of your).

Thank you. I hope I have made myself clear to you by this notice as
Directed by the management. We are sorry for the inconveniences.

Thank you so much for using HALLMARK-CORPORATE DELIVERY COMPANY for your delivery
packages and
for your business needs.

For more inquiry call: (+60)[protected] (+60)[protected]

.. don't believe in this as this is a real scam. I got two different emails like this but with different approach but still asking for payment from a package withheld due to money in the package :). Amusing though, I just laughed it off but if one is gullible, he may be fooled. Be cautious

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Kurs83
, US
Nov 03, 2011 8:48 pm EDT

Beware The owners ripped me off for $900 on a transportation scam East Savannah Shipping !

ComplaintsBoard
K
8:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hallmark defective card studio

Card Studio 2010 did not work on computer; tech did not respond to emails despite their booklet indicating response within 24 hours; tech I spoke to who sent fix that failed to work did not respond as promised to subsequent email. Refund department did not answer, cut off phone calls. Company will not refund money once wrapper removed from disk package. Have been totally RIPPED OFF by Hallmark to the tune of $30+ for product advertised as costong $19.95 after rebate. This company is now set up to take your money and deliver a defective, non-supported product from which you cannot get a refund for doing the logical thing - unwrapping the product to install. They have it all figured out. BEWARE of Hallmark software; do NOT purchase it!

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10:37 pm EDT
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Hallmark internet fraud

I tried to send a card to my Granddaughter. It was a "free" card and would not go through. This is the last time I will use them!

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trisharie
Bakersfield, US
Dec 08, 2013 12:53 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I've got the same issue with mine and I'm so sad. Mine was a gift from a very precious family member so I don't want to replace it plus couldn't afford it the current Ebay prices of them. Yikes!

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retired elementary teacher
Graqndview, US
Dec 27, 2009 1:57 pm EST

I bought two 2008 light upand song gingerbread houses last year. I gave one to my Granddaughter. She plays her house 60 times plus and it still works. I played my house 6 times last year and when I took it out this year it does not work. I ordered one from a seller on ebay and it does not work. There must be a flaw in the making of this gingerbread house. I have almost every dancing snowman, light up and sing decoration made from Hallmark over the years and they all work well. I can not find complaints about this light up-song-gum drop decorated gingerbread house made last Christmas in 2008.

ComplaintsBoard
P
6:56 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hallmark service refused 'because'

First, I loved hallmark and never had any problems. Im a gold member and had many items before they were lost.
second, excuse my anger, but hell with it.
Today, I went to hallmark to find last minute keepsakes. After looking at the 'hotdog' display i found a cute peppermint hotdog that I was planning to buy...till I saw a Phantom of the Opera and a cats water music box. It was perfect for my friend who was allowing me stay at her house.
It was also beautiful, I couldnt see the price and didnt know what song it play so I went to find an employee.
I was SO excited that when I saw the lady I asked her 'can I see that?"
"Its expensive." she said right away.
Well, laa dee freaken dah!
"I want to know what song it plays."
She sighs in frustration and says she needs to get the key. I noticed she was a cranky old lady and I figured me being there wasnt helping. So what?
I waited 10 minutes and went to find her. She was chatting with another coworker*another old hag* "Can I see the music box?" I figured she forgotten but they both glared at me and blew me off. "some people need to go away when were busy." the white haired lady said and turned her attention to a white blond hair lady. She was more nicer to her then me but she was a white lady and I was brunette.
I found another lady and said 'hi, excuse me.."
She walks off, apparantly another white old hag. I saw the writing on the wall but at a store that I never had a problem with?
Okay, I dont know why you hire people who judge you quickly when I'm willing to spend money.
I figured the only thing I did wrong to offend her was my presence*skin color*
I'm here in SA, since I evacuated b/c of ike, my house gone.
Im staying with family with basically what I have on my back and fit in my car.
I wanted to buy a beautiful gift that cost a freaken $58.
You guys lost a customer. You can take your keepsakes and shove it.

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liljatmh42
Frewsburg, US
Apr 01, 2010 10:38 am EDT

My sister started working at a Hallmark when she was 18 and I was 16. At the time, that Hallmark employed a lot of younger women who were all very nice to customers. A few months later I started working at the same mall where this Hallmark was located, so naturally I spent a lot of time wandering around Hallmark visiting my sister or waiting for her to get off of work so we could go home. I actually really enjoyed shopping in there because you can find some cute gifts at good prices. So I started going to other Hallmarks if I saw them because I liked the store. But I noticed that although the Hallmark my sister worked at employed younger girls, most of the other Hallmarks didn't. 9 times out of 10 it was a group of retirement age women working. They weren't always mean but most of the time they were. I never understood if it was because of my age or what but they would follow me throughout the store like I was about to steal something and give me attitude when I checked out. Like it's that unbelievable that a girl in her upper teens might want to purchase a birthday card instead of draw one with crayons? After a few years I got annoyed with the behavior at the other Hallmarks and stuck to my sisters.. that is until her whole store got unexplainably "restaffed". Everyone there was fired or harassed until they quit and replaced by, you guessed it, elderly, not very nice, women. I don't know why Hallmark thinks this is the way to employ but they lost my whole family as customers and my sister has had numerous loyal customers come up to her in the last year and say they stopped shopping there to because the atmosphere wasn't friendly anymore. Goooo Hallmark.

ComplaintsBoard
S
1:21 pm EDT

Hallmark hallmarks marketing decisions

I have been an avid customer of hallmark products, Lifetime movies, etc. for yearsssss. However, upon some recent develpments (changes) to your company's strategy, I will no longer buy your products, watch your movies, or simply go out of my way to avoid anything that is manufactured by your company. I have 2 complaints. I used to love to watch Lifetime, however, lately most of the movies have turned very dark and cinister. I enjoyed many of your movies and made sure that when I ordered channels, Lifetimes had to be at the top of the list. Now I avoid it. I could turn to HBO or any other R rated movie for trashy elements.
My 2nd complaint is your recent decision to print same sex marriage cards. (It hasnt even been legaized yet, what r u thinking? ) Anyway, from now on, anything that has your stamp on it will be avoided by my family and friends. Hallmark used to be a symbol for family friendly, now youre politically correct friendly.

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fsualum
, US
Jan 03, 2011 12:41 am EST

So annoying to want attention due to whom you sleep with! Gay people, just pick a card like the rest of us do...daaaaang!

Tammy Weyler
Tammy Weyler
Brooklawn, US
Jul 22, 2010 6:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I am not on here to learn proper punctuation as a matter of fact i will not use any punctuation on this message if that is what you are worried about and i didnt say it was ignorant to disagree i said to boycot the company because of the cards the company is there to make money and why not give everyone a place to buy the right card

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Cooter Ray
Homer, US
Jul 21, 2010 4:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

it is not ignorant to not agree with someone's life, Tammy, besides, you did not use proper punctuation while calling someone ignorant.

Tammy Weyler
Tammy Weyler
Brooklawn, US
Jul 21, 2010 4:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Really are you that ignorant, what if 1 of your children grows up wanting to marry someone of the same sex? would you disown them?
you are a [censor] it is 2010 grow up.

ComplaintsBoard
J
5:57 pm EDT
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Hallmark movies repeated over and over and over again!

The hallmark channel and lifetime are my favorite channels, but I have a complaint; Lifetime channel movies are repeated over and over and over again! Also the hallmark movies are wonderful but there is not enough. That stupid Walker Texas Ranger and Murder she Wrote takes over the hallmark channel, I am so, so disappointed and I am seriously thinking of changing from direct TV!

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Hallmark came Out. Out with Hallmark.
Charlotte, US
Jan 07, 2024 12:44 pm EST

Hallmark would rather be woke and go broke than realize there WAS a reason millions of families watched their network. Hallmark used to stand out and above regular television where Hollywood shoved their agenda on viewers. The sentiment we hear often and will now join is, “Good bye Hallmark!”

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Anita Bawnghit
, US
Jan 02, 2024 10:47 pm EST

Look at all these [censored]ing whiny [censored].

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jeri72441
Dallas, US
Aug 27, 2023 6:56 am EDT

I paid for a full year of Hallmark movies & mysterys , but I'm unable to watch Hallmark on my TV since I changed internet providers from spectrum to Verizon..

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extremelyinsultedfan
Madison, US
Apr 30, 2023 10:32 am EDT
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Hallmark is showing tv movies all day that are Hallmark films but not at all the movies in FIOS listings or online HALLMARK SITE LISTINGS.

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extremelyinsultedfan
Madison, US
Apr 22, 2023 2:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hallmark is under financial stress--aren't we all at the grocery or gas station, before we even pay anywhere else? That does not excuse lying about what movie will be, or is now, airing!

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Slinder
Elkhert, US
Apr 11, 2023 11:24 pm EDT

I used to be a huge fan of Hallmark. I have changed the channel.

I will NOT tolerate gay scene's in the movies you show.

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Unhappyhallmarkfan1
Fort myers, US
Apr 09, 2023 10:02 pm EDT
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Very disappointed in the movies the past few years.Acting has been so poor,seems like they are more concerned in pushing movies out, than the quality.They have NOT been on par with typical hallmark &please stop pushing lgbtq stuff etc.I have to see & hear enough on the news,i turn on hallmark to get away from that. Maybe a new CEO

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Display names all taken
Fl, US
Feb 18, 2023 5:56 am EST

Hallmark Movies are still having to loud of background music, Please help dissolve this problem

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Robertthe Bruce
, US
Feb 18, 2023 10:20 am EST

Our family is leaving our once loved Hallmark movies because they have decided to promote perversion. Hope your whole company goes under.

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willw118
Heath, US
Feb 16, 2023 1:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

The Hallmark Channel used to be family friendly but not any more. Now it's just turned into another Woke channel pushing the LGBT agenda and the black and white couple agenda. I don't mind seeing a black and white couple on TV now and then but it's being shoved down our throats on practically every commercial and show.

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