Complaint Rating:

Company information:
HAIER
Texas
United States

Purchased HAIER washer from Conn's on 6-26-2009 and picked it up 10 days later due to Conn's negligence. Washer quit spinning water out about a week ago, finally called service tech who came out 3 days later, and told me my brand new machine had "worn or used belt". Called HAIER directly who told me it would be 2-3 business days before they could even have anyone contact me back. So now we have a washer that has not worked for a week and is in pieces in my laundry area, and has a "new" part on order that no one seems to know when it will arrive, and after it arrives they don't know when they'll be able to come put it in. Did I mention I have a family of 5 and the machine is less than 4 months old. Never ever purchase a HAIER product, they suck.