Complaint Rating:

Company information:
Haier
India

Hi

I have bought this television approx 3yrs back from M/s. Navrang Electronics, Laxmi Nagar, Delhi and had problem of switch off in july 2009 and it was serviced by your authorised dealer HI-Tech of Ghaziabad by taking it to their service centre as their engineer could not locate the fault. I was delivered back my set by paying about Rs.3800/=towards replacement of parts and service charges. Now, again this problem started of auto on/off and engineer of HI-Tech has not opened the set to locate the fault and again want to take set to their workshop and I do not want to hand over the set to unknown officials who does not know anything about technology of yours. Earlier, complaint was made on 13/6/09 and set was deliver on 3/7/09. My model is 29FIA and serial no. is 00271. Now, complaint lodged on 14/10/09 vide no.1000024871 and till date no response is received except visit of two dehati people does not looks like engineer.

Kindly do the needful by sending engineer from company as I am not willing to deal with your dealer workshop or replace the set. Else, I am going to take up matter to Media and consumer court as I told to your BPO attending complaint calls. Now, ball is in your court. My contact no is 9811065601 and want an amicable solution of the existing problem.