Haband
reviews and complaints

I purchased two pair of men's slacks for $35.98 and returned them because they were so out of proportion for the size ordered and was given the information to return them. they said there would be no shipping charge (either coming or returning) or no other charges either. haband took it upon themselves to charge my account $ 9.99 (without my permission) and I called them and said I would not get my money back. I will never order from them again and any further catalogs will be recycled. they also told me that they removed my name from their mailing list but still receiving them so they immediately go into the recycling bin.
I am reading all the other complaints - I should have read that before I ordered.
G. nolan - maple plain, mn. 55359

I placed my order, May 13, 2017. I kept waiting for it to come - when going online to check on the order - all it stated was that it was "In Process". I ordered these items for a trip so I called to cancel the order since it was not processed and 2 of the 10 items ordered were no longer available. Customer Service said that the order had not shipped but they were unable to cancel due to it being process.

I will never order from this company or any company affiliated with them again.

What a terrible way to run a business.

In late MarchI placed an order by mail with Haband for two Guyaberra shirts. They were advertised as one for 25.99, 2 for 21.99. I ordered two and had a coupon for free shipping. When the order arrived, they sent only one shirt and charged me $25.99. I shipped it back as the order was wrong. I have repeatedly asked for them to show me the order form. They refunded the $25.99 but refused to honor the free shipping because they said they had sent the cheap chinese junk they say a "valuable free gifts." They also charged me an additional $9.99 for return shipping when it was them that screwed up the order. I have been a customer for years, but will not do business with a company that rips off its customers. I have tried numerous times to get them to escalate the issue to someone who has authority to correct this situation, but I keep getting replies from "Loren" who will not show me the order or make an adjustment. Do not do business with them. They overcharge and are a rip off. There incident number is #[protected]

I bought a dress from Haband and paid extra money for fast delivery. Instead of dress they sent me a shirt and when I contacted Haband and told them that there was a mistake they tried to assure me that everything was fine with my order. I told them that I bought a dress and that shirt was sent to me by mistake. Their rep said that he needs to check something and said that someone will contact me back later.
Several days later I received a message stating that there really was a mistake and that they were sorry for all the trouble they caused, but there was nothing they could do to help me! Literally they said that wrong order was sent but refused to fix their own mistake! They are the worst!

I ordered a pair of athletic shoes and was told in an email that they would send me a shipping notice in an email when my order was shipped. That was a week ago, and I have not received an email confirming shipping or the order. I tried to get on their website but every attempt was a failure. Their website is obviously bogus, as it just sits there and won't permit you to move around the website. I would appreciate it if someone would check into their business practices. I ordered the shoes from an insert that was in the Sunday newspaper.

Add did not say that it was 'pieced' leather. Jacket had a strong 'chemical' oder, which I assumed would disapate. After hanging in our hall closet, along with other items, I came down with bronchitis. I realized that I coughed the most when in the vacinity of the closet. Hung the jacket outside, in a shady, breezy area over several days. Did NOT help. My doctor said to get rid of it, as it was toxic. Called three phone numbers, supposedly belonging to Haband, and could never get hold of a person. I have to get rid of this disgusting oder, and will be 'out' $50.00. I will NEVER buy from them again--worst product ever, and no Customer Service!

Stay away from the company Haband On-line. I have ordered two pairs of shoes from them and it was in the middle of March. Since that moment I got tons of promotional emails, but nothing about the details of the order. No confirmation, no info about the shipping. Real scam. I tried to contact the support team, but they didn’t have such team. All emails went to nowhere. Be careful and don’t buy from this dishonest company.

resulting from a ad in June monthly AARP issue I ordered a pair of shoes from Hasband 07/11/15.

07/15/15 my credit card was billed the correct amount of $34.99.

In addition Hasband billed a amount of $1.99 07/12/15 to become a club member and 08/11/15 $14.97 monthly club membership fee.

If this club membership was in your ad I would not made the purchase.

My credit card company has had experience with this company and their membership problem and has issued credit.

Please be carful with your misleading ads.

Ron Hering
9144 Desmond Dr.
Crestwood, MO. 63126

I am an 87 year old woman who has purchased from Haband on numerous occasions. I had been satisfied until recently when Haband starting sending me items I did not order. I was billed and credit after fighting the charges. They recently sent me a pair of mens shoes they said I had ordered which I didn't. They billed me for them. I returned the items along with some other bathroom items which came with it I also didn't order. I spent a few hours trying to solve this issue with them on the phone but they kept giving me the run around and refusing to remove the charge. They continue to send statements adding interest, and refuse to talk to my son with my permission. I feel they are trying to take advantage of me as they feel I am a senior citizen unable to fend for myself.

People, I really need help. I checked my account recently and noticed unauthorized charge from the company Haband Clothing Company. I was really shocked, ‘coz I haven’t bought from them and never heard about this company before. I tried to find their contact info, but the email address, which I found in the Internet, was invalid. Please, maybe someone can help me to return money back and stop this scam. Thanks.

I placed a $300 order with this company and got a Order number. I did receive a email with order number and partial shipment list, and that it was shipped via US Mail - no tracking number. Waited for 7 days. Logged into my account to check the status, entered the order number, shows up saying no orders in the account. Tried calling toll free number, no option to talk to a Customer service agent; after several options finally reached one. She explains that the order was shipped and gave me the tracking number for Fedex and that all their orders were shipped only via Fedex. In addition she explained that I cannot see any orders online and that I have to only call them for the status. I told her to switch me to her supervisor, who was very blunt and adamant and said I have to live with the way they are doing things and there is no options for the customer to follow up and that she is the ULTIMATE authority and cannot talk to anyone else. In this darn age of data bases the smallest company providing more than you require here is an exception to the rule. Go figure how you would like to do business with these folks.

I returned a pair of shoes. After two weeks they processed the return by charging me an additional 8.99. So it cost me another 8.99 to send the shoes back but the refund for the shoes is still pending. HUH? I will never order from this company ever again.

Hello my name is Marche Bowen,
My mother ordered two pair of pants and two blouses, and on the packing slip there was a WARNING:THESE PRODUCTS CANTAIN CHEMICALS KNOW TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR OTHER REPREDUCTIVE HARM.
THERE WAS NOT ONE WORD IN THE CATALOG ABOUT THIS WORNING. I THINK THAT IS A REAL SAME AND IS AGAINST THE LAW TO GET PEOPLE TO ORDER OUT OF YOUR CATALOG AND TELL THEM AFTER THAY HAVE PAID YOU AND RECEIVED THE PRODUCT, AND MAYBE NOT EVEN NOTIECED THE WARNING. AS A MATTER OF FACT MY MOTHER IS 91 AND SHE DID NOT SEE THE WARNINGI DID, SHAME ON YOU.
I WANT YOU TO KNOW THAT I AM GOING TO TURN YOU INTO THE BETTER BUSINNESS BEAURAL, HOW DARE YOU PUT PEOPLE AT RISK FOR CANCER.

I JUST WENT THROUGH BREAST CANCER AND I WOULD NOT WISH THAT ON ANY ONE, HOW DARE YOU THINK SOMEONE WOULD WEAR YOUR CLOTHS AND MAYBE GET CANCER, A BIRTH DEFECT OR REPRODUCTIVE HARM, HOW DARE YOU.
WOULD YOU LET YOUR MOTHER WARE THESE DEFECTIVE CLOSE AND MAYBE GET CANCER, HOW DARE YOU..
I AM GOING TO SPREAD THE WORD ABOUT YOUR CANCER CAUSING CLOTHS ON E-MAIL, FACE BOOK, TWEET AND ANY OTHER WAY I CAN, HOW DARE YOU PUT PEOPLE AT RISK AND NOT PUT THIS WARNING IN THE CATAGOG, SHAME, SHAME, SHAME ON YOU,

I accepted an offer from Haband to join Haband Perks. My bad...I didn't read the fine print. I thought Haband was a legit business. When I got my confirmation, and after being alerted by my bank of a credit card charge that I wasn't aware of, I did read the fine print and found that EMI Marketing is going to bill me $14.95 a month for a bunch of stuff I don't need. I had my bank kill that card. I'll eat the $1.00 charge. Shame on Haband. I will not ever buy anything from them again. My bad. I know better.a

I tried to contact "[protected]@hudsonps.com" but was unable to link to that which is the contact given in membership guide which was mailed to me. This is regarding the Haband Perks program. I e-mailed the general customer service link to cancel but never received a response. I just contacted the automated cancellation system tonight so will see what happens with that. I wanted my $1.95 trial fee forgiven since I have been a longtime customer of Haband. They know how to e-mail me to sell me something. Oh, that's right; those e-mails are all automated but when a human response is required-----don't bother. We will just charge his card with the $14.95 monthly fee because he will give up fighting. Wrong answer Haband. I have nothing but time and will no longer be a customer of yours if you don't satisfy me on my request or at least have the decency to let me know if my cancellation is in place. Haband must have enough customers so they would rather keep their $1.95 and avoid dealing with me. I recently lost fifty pounds so need to replace my clothing which I have started and Haband was the recipient of some orders. I will do my best to bad mouth this old and supposedly reputable company to anyone I talk to and will never order from them again. All this for a $1.95. Keep it and lose me as a customer.

It has been well over 30 days. I would like to know whatever happened to this order. It has not arrived as of yet. I requested information about this order on 1/9/12, but never got a reply.

Sincerely,

Richard N. Sherrer

Dear Friend

Thanks for placing your order at the Haband web site. You can check the status of your shipment at any time starting about 24-36 hours after you place your order by returning to www.haband.com and selecting "Order Status." We will also send you an e-mail when we ship any part of your order so check your mail regularly!

Because we can send you notices about each of your orders by e-mail, please make sure we have your most current e-mail address. If yours changes, please send both your old and new e-mail addresses to [protected]@haband.net. We'll remove the old address and add the new address.

If you've taken the time to register, you can also check your order history, sizes, colors and products that you've ordered from us in the past. You can also save different "ship to" addresses to save time the next time you visit.

If you have any question about this or any other Haband order, please don't hesitate to send an e-mail to our customer service department at [protected]@haband.net. We try to get back to everyone with a personalized message within 1-2 business days.

We look forward to seeing you again at Haband Online!

Thanks and Regards,

Duke Habernickel
President
Haband Company

Web Reference Number: [protected]

Click here and claim $15 cash back award. Clicking this link will connect you to Haband PerksSM!

Billing address:

Richard Sherrer
PSC 450
Box 286
APO, AP 96206
Day phone number: [protected]
Evening phone number: [protected]
Shipment 1

Shipping Address

Richard Sherrer
PSC 450
Box 286
APO, AP 96206
Day phone number: [protected]
Evening phone number: [protected]
Shipping Method

Standard

Item
Quantity
Price
Extended Price

Ice House® Finest Flannel Pajamas
807
Color: Royal
Size: XL
1
$15.99
$15.99

HABAND HAVE BEEN CHARGING MY BANK ACCOUNT FOR $14.95 SINCE MARCH 2011.

I DID NOT APPROVE THEM TO DO SO. HABAND IS ROBBING MY BANK ACCOUNT. PLEASE, TELL ME HOW TO GET MY INFORMATION OUT OT THEIR HANDS AND RECOVER MY MONEY SINCE MARCH.

Haband
www.haband.com
110 Bauer Drive
Oakland, NJ 07436

I really like the quality and pricing of clothing that Hadand offers, when you can get them. I am a large sized male and find it really hard to understand why the sizes I need are listed but when I order they show that size is not availble. After making a selection that is not my first or second choice but shows that it is availble in my size and color I find out that they also are on back order. This takes forever to get my order even though the money transaction has been done tieing up funds that prevent me from buying elsewhere. Update your inventory, im sure that i'm not the only big customer you have.

My mother (90 yrs. old, homebound, early Dementia, Congestive Heart Failure, severe Glaucoma) received an unsolicited Haband catalogue in the mail. She fancied some winter clothing in the catalogue- so my wife went on line to Haband and ordered two set of sweats for her. Used my mothers Wells Fargo-Visa Card to pay for the merchandise. Merchandise arrived - somewhat inferior in quality. I have a power of attorney to handle my mothers affairs and when I reviewed her next Visa bill I found an unauthorized charge for $14.95 for "Haband Perks" - no explanation. On line search reveals that it appears to be a discount coupon outfit that offers savings on merchandise, cruises etc. Called the number on the Visa bill and got someone in India to talk to - couldn't understand them. Asked for a supervisor - that person tried to argue with me but then indicated that the charge would be reversed and the "membership" cancelled. No refund credit to my mothers Visa card yet! Next she received an "important notice" from World Financial Capital Bank about her "Haband Credit Card Account" - she never requested a card, has never received one, and doesn't want one. Nothing on the notice received clearly identifies an account number. Looks to me like Haband is the equivalent of numerous fraudulent 3rd party shell billing outfits - with World Financial Capital Bank (who the hell are they?) filling the role of aggregator. Have written World Finacial Capital Bank a stiff letter that will be sent out Registered - return receipt requested. Have alse demanded that they respond to me via US Mail and e-mail. Elder fraud and deceptive marketing practices - shred any catalogues you receive from Haband. Buy your merchandise elsewhere - JC Penneys, Sears, Cabelas etc. Spread the word - I will also contact AARP, state Consumer Agency etc. etc.

I ordered 2 pairs of slacks, size 40L. They arived 4/21, One pair was as ordered, the other was at least 3 sioo large in the waste, although the bag showed 40L. I send 3 emails to customer service requesting their approval not to debit my account for return shipping charges of $7.99, When the remained unanswered I returned the wrong pair, indicating I would like a replacement sie 40L as ordered. The replacment bag was labeled 38L as was the contents. I sent another email, but this also remains unasnwered. I have written 3 letters to compant HQs in Oakland, NJ, but these, too remained unanswered. I know that I will have to apyr another $7.99 for return of the 38L pair, and I have no guarantee that the replacement will be 40L as originally ordered.