Haband
reviews and complaints

I accepted an offer from Haband to join Haband Perks. My bad...I didn't read the fine print. I thought Haband was a legit business. When I got my confirmation, and after being alerted by my bank of a credit card charge that I wasn't aware of, I did read the fine print and found that EMI Marketing is going to bill me $14.95 a month for a bunch of stuff I don't need. I had my bank kill that card. I'll eat the $1.00 charge. Shame on Haband. I will not ever buy anything from them again. My bad. I know better.a

I tried to contact "[protected]@hudsonps.com" but was unable to link to that which is the contact given in membership guide which was mailed to me. This is regarding the Haband Perks program. I e-mailed the general customer service link to cancel but never received a response. I just contacted the automated cancellation system tonight so will see what happens with that. I wanted my $1.95 trial fee forgiven since I have been a longtime customer of Haband. They know how to e-mail me to sell me something. Oh, that's right; those e-mails are all automated but when a human response is required-----don't bother. We will just charge his card with the $14.95 monthly fee because he will give up fighting. Wrong answer Haband. I have nothing but time and will no longer be a customer of yours if you don't satisfy me on my request or at least have the decency to let me know if my cancellation is in place. Haband must have enough customers so they would rather keep their $1.95 and avoid dealing with me. I recently lost fifty pounds so need to replace my clothing which I have started and Haband was the recipient of some orders. I will do my best to bad mouth this old and supposedly reputable company to anyone I talk to and will never order from them again. All this for a $1.95. Keep it and lose me as a customer.

It has been well over 30 days. I would like to know whatever happened to this order. It has not arrived as of yet. I requested information about this order on 1/9/12, but never got a reply.

Sincerely,

Richard N. Sherrer

Dear Friend

Thanks for placing your order at the Haband web site. You can check the status of your shipment at any time starting about 24-36 hours after you place your order by returning to www.haband.com and selecting "Order Status." We will also send you an e-mail when we ship any part of your order so check your mail regularly!

Because we can send you notices about each of your orders by e-mail, please make sure we have your most current e-mail address. If yours changes, please send both your old and new e-mail addresses to [protected]@haband.net. We'll remove the old address and add the new address.

If you've taken the time to register, you can also check your order history, sizes, colors and products that you've ordered from us in the past. You can also save different "ship to" addresses to save time the next time you visit.

If you have any question about this or any other Haband order, please don't hesitate to send an e-mail to our customer service department at [protected]@haband.net. We try to get back to everyone with a personalized message within 1-2 business days.

We look forward to seeing you again at Haband Online!

Thanks and Regards,

Duke Habernickel
President
Haband Company

Web Reference Number: [protected]

Click here and claim $15 cash back award. Clicking this link will connect you to Haband PerksSM!

Billing address:

Richard Sherrer
PSC 450
Box 286
APO, AP 96206
Day phone number: [protected]
Evening phone number: [protected]
Shipment 1

Shipping Address

Richard Sherrer
PSC 450
Box 286
APO, AP 96206
Day phone number: [protected]
Evening phone number: [protected]
Shipping Method

Standard

Item
Quantity
Price
Extended Price

Ice House® Finest Flannel Pajamas
807
Color: Royal
Size: XL
1
$15.99
$15.99

HABAND HAVE BEEN CHARGING MY BANK ACCOUNT FOR $14.95 SINCE MARCH 2011.

I DID NOT APPROVE THEM TO DO SO. HABAND IS ROBBING MY BANK ACCOUNT. PLEASE, TELL ME HOW TO GET MY INFORMATION OUT OT THEIR HANDS AND RECOVER MY MONEY SINCE MARCH.

Haband
www.haband.com
110 Bauer Drive
Oakland, NJ 07436

I really like the quality and pricing of clothing that Hadand offers, when you can get them. I am a large sized male and find it really hard to understand why the sizes I need are listed but when I order they show that size is not availble. After making a selection that is not my first or second choice but shows that it is availble in my size and color I find out that they also are on back order. This takes forever to get my order even though the money transaction has been done tieing up funds that prevent me from buying elsewhere. Update your inventory, im sure that i'm not the only big customer you have.

My mother (90 yrs. old, homebound, early Dementia, Congestive Heart Failure, severe Glaucoma) received an unsolicited Haband catalogue in the mail. She fancied some winter clothing in the catalogue- so my wife went on line to Haband and ordered two set of sweats for her. Used my mothers Wells Fargo-Visa Card to pay for the merchandise. Merchandise arrived - somewhat inferior in quality. I have a power of attorney to handle my mothers affairs and when I reviewed her next Visa bill I found an unauthorized charge for $14.95 for "Haband Perks" - no explanation. On line search reveals that it appears to be a discount coupon outfit that offers savings on merchandise, cruises etc. Called the number on the Visa bill and got someone in India to talk to - couldn't understand them. Asked for a supervisor - that person tried to argue with me but then indicated that the charge would be reversed and the "membership" cancelled. No refund credit to my mothers Visa card yet! Next she received an "important notice" from World Financial Capital Bank about her "Haband Credit Card Account" - she never requested a card, has never received one, and doesn't want one. Nothing on the notice received clearly identifies an account number. Looks to me like Haband is the equivalent of numerous fraudulent 3rd party shell billing outfits - with World Financial Capital Bank (who the hell are they?) filling the role of aggregator. Have written World Finacial Capital Bank a stiff letter that will be sent out Registered - return receipt requested. Have alse demanded that they respond to me via US Mail and e-mail. Elder fraud and deceptive marketing practices - shred any catalogues you receive from Haband. Buy your merchandise elsewhere - JC Penneys, Sears, Cabelas etc. Spread the word - I will also contact AARP, state Consumer Agency etc. etc.

I ordered 2 pairs of slacks, size 40L. They arived 4/21, One pair was as ordered, the other was at least 3 sioo large in the waste, although the bag showed 40L. I send 3 emails to customer service requesting their approval not to debit my account for return shipping charges of $7.99, When the remained unanswered I returned the wrong pair, indicating I would like a replacement sie 40L as ordered. The replacment bag was labeled 38L as was the contents. I sent another email, but this also remains unasnwered. I have written 3 letters to compant HQs in Oakland, NJ, but these, too remained unanswered. I know that I will have to apyr another $7.99 for return of the 38L pair, and I have no guarantee that the replacement will be 40L as originally ordered.

After making the mistake of ordering a TV remote control from Haband, I found it to be a piece of junk! I returned it for a refund, which was eventually credited back to my Mastercard. They refunded the price of the item only, and not the postage costs either way. The postage costs were more than the item itself. A few weeks later, I received a check in the mail for $8.25. Thinking it to be a refund for the postage, I ALMOST cashed it without reading the fine print!
It turned out that I would have been enrolled in some BOGUS discount plan that would have cost me $159.99 per year and would automatically renew eqach year afterward! This company is indeed a rip-off and may be sharing your credit card information with others and enrolling you in all kinds of phony plans! BEWARE !

Don't buy from this outfit.

I am convinced that their Customer (Non)Service people failed and never even graduated from Kindergarten…

I returned some items on July 8, and between July 18 and July 24 I questioned them SEVEN times if they received the items because I have yet to see a reversal of charges on my credit card statement online. They gave me every other kind of information about refund policy, etc., EXCEPT to answer my simple question "DID YOU RECEIVE IT?".

Lastly I e-mailed them "if you people continue to refuse to answer my simple question after my SEVENTH request, I will file a dispute with my credit card company and will post a complaint on complaints.com. That was TWO days ago, and those dodo's have not even answered to this date…

I ordered a pair of shoes on-line from Haband and have been watching my credit card account for the charge to appear. It did, but also there was a charge of $1.95 for Haband Perks. I called the toll-free number shown on my on-line bank statement and a representative came on a few seconds later. I aksed about the charge, had it explained to me (kinda), and asked that it be cancelled. The representative said that it would be, that there would be no further charges, that I was in the 30-day risk-free trial period. I am assuming that the $1.95 will be refunded to me. If the $1.95 is not refunded I will file complaints with the Better Business Bureau and the with State Attorney General's office where Haband is headquartered. I can also ask my bank to recover the charge, but I will wait a few days for the reverse credit to appear in my statement. At this point, I think this will be resolved to my satisfaction. The couple of times where I have had issues like this in the past the Better Business Bureau and the State Attorney General's office both considered the complaint resolved when I got my money back. Fair enough. I don't understand why businesses do this. I will not order again from Haband.

Purchased pair boots, sole came off after one year, e-mailed for their !00% guarantee and was told I had to have a receipt. I just wanted an exchange.
Wrote to Mr. Duke Haband for replacement
Haven't heard back yet?

I have been ordering from haband company since 2009. In 2010 I ordered 2 pair of tennis shoes and paid by mastercard. I only received one pair. After complaining for wevereal months to their customer service department which appears to be totaly computerized, I finally received the other pair. Since then, every time I order something the order is put into an " open catagory " and shows to be pending. I have three orders in that catagory since mid 2010. It appears that since I complained about only getting one pair of shoes they are flagging all my orders. It is not because they are out of the items that I order because I continously receive emails and mailings advertisins these products.

A horrible company to do business with. An XL jacket was ordered, they shipped a L and charged us for the shipping on the exchange. The jacket cost about 20.00 and to exchange it cost an additional 8.99. What a rip off. The best part is that on their label it says you will be charged a shipping cost which is displayed on the reverse side of the document and then you flip it over and there is no information. This has to be breaking some kind of law regarding proper disclosures. I will be writing this on every page I get my hands on regarding this company. No one should do business with this company ever.

call center is in Philippines, operator tried telling me at first it was in Georgia. Half an hour later I was told it was Phillipines.
Ordered 2 items - did not add up correctly, (I am quick in math and know my numbers). This line of clothing caters to elderly, I was making a call for my mom. At first, I was given a higher total, then after having to literally fight for the correct sum, then, company proceeded to overcharge me for shipping. When I caught that mistake, I was told that my order was already put through and I have to call customer service to correct this mistake. Be ware of OVERCHARGES!

I was charged $1.95 on my Am.Express card on 2/22/2011 without my knowledge after ordering some merchandise from Haband catalog. Than I was charged again $14.95 0n 3/23/2011 . I NEVER authorized these charges. Called the Haband Perks on [protected] 3 days ago, was promissed refund, (get credit on my cr.card), but till today, I did not received anything. Even emailed Haband Co. and they promissed to forward my email to Haband Perks Co. I want my money back NOW and will NEVER order anything from Haband again! Randy Johnson [protected]@aol.com

I ordered clothing in Nov 2010 and after months of e-mailing and phone calls to haband. I finally got this phone number to call [protected] EXT 1600 and actually got to talk to a real live person, ask for Mary.

She will be very apologetic but in the end it's still a run a round.

I have been told that they will receive their shipment from china in March of 2011. Most all clothing is on back order. If haband only

has stock for 6 months should be up front with it and only take orders

in that time peroid.

I sent a check for a tan jacket on 2/7/11 for the amount of $33.96 and they cashed my check on 2/16/11 but I have not received a jacket from them. when I try to check on the order they tell me they can't find a order for me. So where is my jacket and where is the money that I payed for the jacket? which was taken out of my checking account? I will not order from Haband again ever so they can keep their flyers I will throw them away and not even open them THANKS FOR TRYING TO HELP

I was charged unauthorized charges to my credit card that I did not authorize. These charges are for $14.95 each month, charged over a period of 5 months, a total of $74.75. I have emailed the Haband company to have these charges stopped and all money charged refunded to my credit card account. I don’t know what’s going on here and I don’t know about any membership from Haband that warrants these charges. I went to the Haband web site and there is nothing in my account that references any kind of membership fees. I see several complaints on http://www.complaintsboard.com/?search=hab%20perks about this problem with Haband as well. I have been doing business with Haband for a few years and did not expect this kind of dishonest behavior. This will cause me to not do business with Haband again if not corrected to my satisfaction and I will report this to the Better Business Bureau, if it hasn’t already been done. I have notified my bank and requested that the charges be refunded.

I HAVE BEEN CHARGED ON MY DISCOVER CARD $14.95, FOR SEVERAL MONTHS NOW WHETHER I ORDER OR NOT FOR HABAND PERKS. I HAVE E MAILL HABAND TO FIND OUT WHAT THEY ARE CHARGING ME FOR AND CANNOT GET AN ANSWER. I HAVE NOT AUTHORIZED ANY CHARGES SUCH AS THIS AND I WANT A REFUND OF ALL THESE CHARGES. I THOUGHT THIS WAS A LEGITIMATE COMPANY, BUT LOOKS LIKE THEY ARE NOT. PLEASE HELP. THANK YOU,

ED DUFUR, [protected]@yahoo.com or [protected]

Purchased items then Haband started with $1.95 intro and $14.95 monthly charge for Haband Perks - automatic bank deduction without our knowledge