H & R BLOCK had an error in their software for 2009 tax year, and as a result, I owe the government almost $2000 (that's right TWO THOUSAND DOLLARS!). They refuse to help me with this payment caused by the error in their software. They have left me TWISTING IN THE WIND. The following is their response.
"H&R Block Heidi ~ As the taxpayer you are responsible for tax liabilities owed to the IRS. Had this discrepancy not existed in the product originally, you would have owed these taxes at the time you completed your taxes. We apologize, but H&R Block cannot pay your taxes for you. Therefore, pursuant to limitations set forth in the End User License Agreement that you agreed to be bound by when you used the product, we are not at liberty to provide payment of the tax liability.We regret that we are unable to take on this liability for you. However, our standard Accurate Calculations Guarantee will cover payment of any interest you may be assessed from the IRS due to the miscalculation. You will need to follow the instructions in the letter that you received in order to be reimbursed for any interest payments. Contact the tax professional who completed your amendment for options on making payments to the IRS." ~Jeremy