Just to let EVERYONE know...H & R BLOCK had an error in their software this year, and as a result, I owe the government almost $2000 (that's right TWO THOUSAND DOLLARS!). Yep, they got me a nice big tax return and then, 4 months later tol...d me they made a mistake and I have to give $2000 back. They encouraged me to look at it as an "interest free loan". I said, "really??? an interest free loan I didn't want, didn't agree to, and now owe back in a big fat balloon payment??? THAT kind of interest free loan???" Yeah. DON'T USE H & R BLOCK!!!
HR BLOCK's way out of their liability is to quote their "END USER AGREEMENT" which states they are not responsible for "arithmetic" errors. That's kind of funny, in and of itself, considering they are a TAX RETURN SERVICE. Let's hope your tax return service wouldn't make arithmetic errors, huh? However, this was NOT an "arithmetic" error, but an error in their software that allowed an education credit to go through that I was apparently not entitled to. This resulted in a notice FOUR MONTHS LATER that I owe TWO THOUSAND DOLLARS to the government. Now, let's explore...with a family of six, how much of that TWO THOUSAND DOLLARS would I have left in my wallet to pay the IRS with? Correct. None. It is not a matter of paying the tax, I ALREADY PAID MY TAXESSSSSSS! It's a matter of HR BLOCK making an error leading to me having to REPAY my taxes after letting me believe that money was mine to spend. SHAME ON HR BLOCK. DO NOT USE THEM. THEY DO NOT STAND BY THEIR PRODUCTS AND YOU WILL BE LEFT HOLDING THE TAX BAG BY YOURSELF.