Complaint Rating:

I am so very disappointed with H & R this tax year as well as last year. The representatives are horrible. They smile in your face and as soon as you challenge them on their mistakes, you are suddenly the enemy. They have been giving me the runaround regarding the status of my taxes and I am at a lost as to what to do next. They have cause me a huge amount of stress and I will NEVER use their overpriced services again.

My complaint is legitimate and I am too frustrated to share the details of their mistake because it is far from professional and completely irresponsible.