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Great Fun review: charged by credit card for 119. 99 769

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Author of the review
9:02 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].

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769 comments
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kevin11247
Portland, US
Sep 26, 2009 5:26 pm EDT

I had a charge on my card from great fun and when I called them they said I authorized it. When I told them to cancel it they said they would send me all these great coupons if I stayed signed up...so I did and got nothing, and they charged me again 2 weeks from the first charge.

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JADELU
Overland Park, US
Sep 22, 2009 4:15 pm EDT

When I called the company they told me that priceline.com is the one who gave them the ok and that I agreed to it through that website over two months ago... needless to say I have no knowledge of this and am beginning to think that all of these travel websites are a bunch of crooks! The comapny told me that they will creidt me so I will wait and see but all of this makes me very uncomfortable!

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UPSETH
, US
Sep 20, 2009 5:53 pm EDT

me too. every time after I shopped at priceline, my ATM cards were charged by Great Fun every month. When I bought a ticket at priceline second time, i was very careful to not sign up any rewards program. BUT, it was still happened... I am very very upset on this. Is it legal? even it's legal, it's not ethic. No JUSTICE or regulation to protect consumers? Why government can allow this behavior be legal?

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Susan Hagen
House Springs, US
Sep 17, 2009 3:16 pm EDT

We filed a complaint with the MO Attorney General about unauthorized debits on our account. The told me that they purchased our information from a company called Shoebuy.com that I had done business with. What a bunch of creeps!

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greenlandam
Denver, US
Sep 17, 2009 11:56 am EDT

why don't u call to ur bank and report as fraud

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greenlandam
Denver, US
Sep 17, 2009 11:55 am EDT

What the hell this guys are ? I get charged 11.99 today but I block them to get access in my account.

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JAMES1984
albant, US
Sep 16, 2009 4:17 pm EDT

I JUST LOOKED AT MY BANK Transactions AND SAW A CHARGE THAT WAS JUST NOW DONE AND I CALLED AFTER GOOGLEING THE NAME OF THE COMP. THAT CHARGED ME AND HE TOLD ME THAT I HAD THE WRONG NUMBER A FEW TIMES AND WAS VERY RUDE ABOUT IT AND THEN HUNG UP ON ME I TRIED TO CALL BACK AND ALL I GOT WAS A DIAL TONE THIS IS BS AND SHOULD BE TAKEN CARE OF PEOPLE BE CAREFUL ON THE WEB

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krorpingat225
Fort Worth, US
Sep 10, 2009 10:47 am EDT

I just called the automated number for my bank today and $149.99 was listed as being withdrawn yesterday. When I called my bank to find out what the charge was for and they told me it was TGL Great Fun, I was puzzled. I know without a doubt I did not sign up legitimately for anything through them. When I got to my computer and googled "great fun" and saw this webpage with 22 pages of complaints, I knew I had been swindled! I called my bank and started the ball rolling on the discrepitancy filing. She closed my credit card, marked it as "stolen" and is beginning the process for me. I am still planning on calling them today. I don't care if I did "sign up" for something...it was done deceitfully! We are behind on our mortgage, we owe the electric company $250 this month...there is NO WAY I would sign up for some stupid coupon/discount thing for $149.99 unless they hid it away in something else I ordered. I'm just glad I caught it right away. It is a SCAM and "what im telling you here is 100% true" youpeoplearesostupid Just because I call them and they give me some "authorization date" does not mean it's legitimate. I'm sitting in a law school RIGHT NOW. What they are doing is absolutely against the law, and the only reason they have not been put out of business is from lack of reporting on our part. I will be reporting them to the Better Business Bureau and the FBI internet fraud group. Anyone and everyone who has been scammed by them...don't just get your refund and let that be it! Report them!

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McVicker080808
Martinsville, US
Sep 09, 2009 8:02 am EDT

sirduke2009...
You cannot be nice to these people. Remember they have ripped you off and they are a fraud. I would call your bank and have the dispute department handle it for you. Make sure they know what company you are dealing with. I bet you are not the first one they have had to do this for. Surprisingly, when I went to my bank with the issue, the Assistant Branch Manger said that I was the third person that week that had the problem. Your bank has people trained to get your money back from fradulant companies. Let them do your dirty work.
If that doesn't work...Threaten TLG with a lawyer. They have a tendancy to back down when they know they are a fraud and they will get in a lot of trouble.
I wish you good luck!

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lck
, US
Sep 08, 2009 4:54 pm EDT

How did you get your money refunded? When I called I wasn't strong enough so they just said they would get rid of "future charges." They said that I got it from Priceline.

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sirduke
Glendora, US
Sep 04, 2009 7:31 pm EDT

I checked my credit card today and got charged by these people also for the last 8 months. I called them to cancelled but they said they can only refund my money back for 2 months. I have to fax in my claim for the rest. I hope I can get my money back. I just filed a dispute with my credit card company.

These people are stealing our money under our nose and they are very tricky...

sirduke2009@gmail.com

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Zia Rahman
, US
Sep 04, 2009 3:25 pm EDT

I have been charging by great fun every month i dont know what the hell is going on, one time i charged like $86.00 for no reason who should we complain and who si gonna take care of this, please let me know how should i stop this, coz i am gettting charged on my debit card every month.

Thanks

Zia

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leonj
Palo Alto, US
Aug 31, 2009 6:20 pm EDT

Call bank or Credit Card provider and talk with Disputes department they will help you! Just now i noticed this problem on my Credit Card too so I just researched it and talked with disputes department and they refunded all my charges back to my account!

so try it... damn TLG ###

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Timmason2
, US
Aug 31, 2009 4:28 pm EDT

I found out why they have been charging me since February...I bought a bath faucet online and somehow through the purchase of the tub faucet, I also entered into a trial membership for a month and you all know the rest...

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NothavingGreatFun
Clarkston, US
Aug 27, 2009 9:59 pm EDT

Okay, I've read a good amount of these posts and I really think this thing is a scam. The internet has a lot of ins and outs and it's relatively new so, to make sure everyone knows what they're doing (especially when dealing with money) you have to have at least two different authorization pages, not just "buttons".

I bought tickets to Japan in April of this year from Priceline. It wasn't an amazing price (there were better flights at the same or lower price when I looked later at other sites) and I even had an overnight lay-over on my way back. I remember seeing the page pop-up for Great Fun as I was purchasing the tickets. I read the page. I saw they wanted money and I didn't want to pay it. I remember either canceling out of the page or just trying to continue on. I did NOT authorize payments from that company. I authorized one payment and that was for my flight ONLY. When you authorize things off the internet, you are given a form that is written out and you sign it with full knowledge of what you are given. These people did not seek my authorization nor did they say anything about being charged a certain amount per year (which, as a recent college grad, I am not able to pay...the Japan trip was a study abroad, which fulfilled the rest of my degree requirements). I didn't get anything for free and I don't get any emails pertaining to this account that they signed me up for.

If it isn't a scam, wouldn't they send you emails about the service? I didn't receive anything in the mail either, only the charges on my credit card for $11.99 for the past 4 months.

To the people who are making fun of us for being "dumb", I would suggest that you really think about how the internet works and remember that we use the internet for convenience. We expect it to be quick and if there's something major happening, like purchasing something or making an account of some sort, we rightfully expect there to be an authorization page, pop-up window, or "This is what you are doing, would you like to spend X amount on Z?" secondary question to be there to protect not just us, but the company themselves from being screwed over.

Please don't be idiots and assume that anyone who gets screwed over deserves to be screwed over. And furthermore, don't feel all smug that they have proof of authorization because we all have unknowingly authorized this unwanted service so the authorization is false to begin with.

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Jim Colorado
Durango, US
Aug 25, 2009 10:23 pm EDT

Ask your bank to give you the name and phone number of the party who debited your account. All debits are accompanied by this info. If it was your debit card, you have a theft situation, either of your card via your computer, or some other source or your entire identity. But, report it to your bank immediately. Sometimes the bank will check back with who ever it was or you must do so. But, in the end you should prevail. Cheers, Cheryl. Relax.

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Pissedoffbitch83
, US
Aug 25, 2009 10:11 pm EDT

I'ts a fraudulent company, call your bank and have them trace it to the method of payment, ie: debit card etc. If it is a debit card with the visa logo on it you should be covered for unauthorized charges and get your money back, but you have to file a fraud claim. My account was hit for $11.99, I got my money back within 48 hours. This company is no good and the more people who file fraud claims the better... Good luck

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jhsdfksgdfkg
, US
Aug 25, 2009 9:21 pm EDT

They got me on the Priceline scam. Just called them with the number ther people here provided. Make sure and be angry and use the word "SCAM". When I threw that out they immediately reversed all charges (including the past three months I was charged while out of the company) and assured me it was no scam (yeah right). At least I have my money back.

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McVicker080808
Martinsville, US
Aug 22, 2009 9:12 am EDT

and...to youpeoplearesostupid!

GO FLY A KITE YOU SORRY SOB.
You saying that they can give me proof of when I signed up is the EXACT line of BS I got from the stupid SOB that I talked to! You OBVIOUSLY work for them and are trying to move up in the company. However...Someone has a fact wrong. You say they have been doing this for 12 years...well...they ladies that I talked to said they have been doing this for 30+ years. So one of you is wrong!
TLG GREAT FUN IS A FRAUD AND IF YOU ARE A SUPPORTER...YOU'RE A DAMNED LOSER!

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McVicker080808
Martinsville, US
Aug 22, 2009 9:08 am EDT

Pattecake...
You need to contact your Mom's bank. They have a team that is trained to handle crap like this. They will get a hold of TLG Great Fun and tell them to cancel your Moms subscription and to give you your money back.
If you don't want to have them do it, you can do it yourself. However, when you call them...DO NOT be nice. Keep in mind that these fools are frauds. They take money at their leisure and do not offer any services. I was not nice! In fact...I had to be VERY rude (which wasn't hard because I was REALLY pissed off.)
Even if you don't have the team at the bank call these fools...you still need to call your bank and let them know about this.
I wish you the best of luck and if there is anything I can do...let me know!

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Pattecake
, US
Aug 22, 2009 12:53 am EDT

Auguat 22
Hello
My mother is 90 yrs. old. I saw this dirtbag company using several names, i.e. TGL, TGL Everyday, TGL...etc. on her bank account. This company took 1.00 out in June and never resurface again until August. They charged her account from 12.99 to 149.99 8 times in 9 days. Obviously I stopped her card. She lives on Social Security and has very little money left per month and they have the b**** to take out $600 out of her account. Hopefully the bank will put the money back. She never travels with Orbitz or anybody else. I have no idea how they got her card account number.

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Jrhenry
, US
Aug 15, 2009 3:55 pm EDT

I reported this scam to my credit card co. 2 months ago and on 8/10/09 they credited back every charge. The credit card co. can help. I still think youpeoplearesostupid is a VERY STUPID PERSON!

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Auburn Girl
Auburn, US
Aug 15, 2009 10:27 am EDT

What is wrong with regulations in this country? I also discovered yesterday a charge of $14.99 for the last 2 months for "TLG Great Fun"...called them, they said my son enrolled 3 months ago. Called him (3 states away)...he has never had my C.C. number (& is successful on his own). I called Great Fun...got the run a round, also told to "fax" the number to discontinue membership. VERY FRUSTATING...never in my 57 yrs had any trouble like this...I'm extremely careful when using my c.c., just infuriates me. Ended up calling my c.c. & CHANGED my card number, & thankfully they are taking the charges off for the past 2 months. I will tesify/write a letter/whatever it takes, if anyone starts a lawsuit. With the economy the way it is today, it should be against the law to do what "Great Fun" is doing.

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godman
Bella Vista, US
Aug 13, 2009 12:04 am EDT

I don't know what this is all about. I just sent them an email and called tech support. They say I do indeed have an account, although I don't recall giving them a credit card or signing up for this. I now have to go back through all my bank statements for the last year to see what I have actually been charged. Great fun? For them, maybe. It's great fun to get paid every month for nothing.

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JRRJR
Dayton, US
Aug 11, 2009 9:32 pm EDT

My wife and I just received membership materials in the mail. We did not sign up, but the mail item states that we must discontinue the membership during this 30-day trial by calling [protected], and you will owe nothing more. If we do not cancel $149.99 will be charged to our account annually.

Here is my advice to anyone who would like to report any incident with online fraud. Please report to the FBI by using this link.

http://www.fbi.gov/majcases/fraud/fraudschemes.htm

If enough of us complain and report the fraud I believe the FBI has no choice but to act.

I believe these complaint on this board go back 771 days. I say, WHY!

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tre_03
, US
Aug 10, 2009 7:59 pm EDT

Youpeoplearesostupid might be right. How often do we click on things that we are just used to clicking on without really reading what they say? I mean, can anyone on here say for sure that they didn't sign up for anything even if it was an accident? I get a "rewards check" from my "direct rewards" Discover card and thought that it was a cash-back reward for using my card. As it turned out, it was a way to sign me up for a TLG service. Obviously their intent was to deceive. Why else would they make signing up for their program appear in the form of a check with the logo from the bank that issued my card on the envelope? Cash this $8.50 check in order to sign up for a services that will bill you $69.99 yearly? Or $11.99 monthly? Seems like if they were trying to be honest about it, they would just offer a free month or a discount off the yearly amount.

I guess what I'm trying to say is to be very VERY careful when buying things online. You probably signed up for this service without even realizing it. I had to order a copy of the check that I deposited to verify the fine print did in fact indicate that I was signing up for the service. Very tricky. If there are any questions, TLG can usually tell you how you signed up.

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Yanira
Hermitage, US
Aug 10, 2009 3:18 pm EDT

Oh God this people have a huge scam ! They charge me with $11.99, when I called they said it was a purchase thru Priceline and that they cannot refund my money but that they can cancel my membership. I don't know how they got my information but this must be report to the police, its a Big scam!

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bcwywf
, US
Aug 07, 2009 4:27 pm EDT

Dear Youpeoplearesostupid: I'm curious. Do you work for the company or are you 12 years old?

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dragonfrog24
White Cloud, US
Aug 07, 2009 4:27 pm EDT

Just discovered charges on our bank statement in the amount of 11.99 for the past two or three months from TLG GREATFN... when I did a search for them I found this site. Thank you so much for having posted a number to call for them... it was a blessing to have it available! I immediately called to ask what the charges were for only to discover that they had apparently slipped a subscription into my husband's web page that he was booking a flight on. (He never even realized that he had signed up for anything more than a flight... there was no warning or anything... they are VERY sneaky!) Thankfully, they were able to cancel the "subscription" immediately for us, but I doubt that they will refund any of the charges that they have already billed to our account. (Even though we were unaware that we even HAD an account with them and obviously never used any of their services.) I think this is unjust and they should be made to repay every penny and also to make the fact that they are signing people up to these "subscriptions" much more clear and up-front so that people are not misguided by what is really going on when they book flights... etc etc etc. Isn't there anything that can be done about this? Why haven't they been sued by anyone for doing this... apparently there are SEVERAL of us out there that have been tricked into these so called "subscriptions". It just seems to me that someone out there should be able to do something to prevent this from happening again in the future... and I personally hope that they do! Thank you all for your assistance in taking care of this unfortunate event and I hope that all of you have been able to resolve the issues with this company as well! God Bless and Take Care!

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Jrhenry
, US
Aug 06, 2009 10:50 pm EDT

People do illegal things all the time and get away with it. White collar crimes go on for long periods of time before they are stopped. Youstupidpeople is a stupid person

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Youpeoplearesostupid1
Pickerington, US
Aug 06, 2009 10:33 pm EDT

This is for "I am not stupid" a few comments back..Just an FYI you did sign up somehow and again, just because you may not remember doing it doesnt mean it didnt happen. If they just automatically withdrew money from people, without a signature or a verbal consent they would have been out of business back in 1990. What im telling you here is 100% true, and that they HAVE YOUR AUTHORIZATION ON FILE whether you want to believe it or not. Call great fun and ask them for a proof of enrollment. Not only will they tell you how you were enrolled, but they will also provide you with proof. EASY. So again this goes to everyone here, you live in America and nothing is free here, so if you see something too good to be true it probably is. So make sure you read the terms and conditions.

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MOIdlll
Brea, US
Aug 06, 2009 3:23 pm EDT

Subject20, this is in response to your post and I do not agree with you so I'll say that first off. When you get a pop up asking you if you would like 10% off and you click on it, that should NOT authorize ANYONE to access your bank information. I put my bank card information to pay for a hotel room through Priceline.com, I clicked on a banner saying I could get a check for %15 off but first I had to put in my email address, which I did. Once I saw that it required enrollment into some idiotic non-existent service I closed it down.

But, you are correct, we need to open our eyes and I will NEVER use Priceline again. I was asked by my stepmom whether she should use it and I said absolutely not! I tell anyone I know not to use their services. Buying one thing and wanting a discount should not warrant automatically enrolling you in a program! If they're going to enroll me then where were my saving? My monthly coupons? My monthly magazines telling me of the deals? They don't exist!

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MOIdlll
Brea, US
Aug 06, 2009 3:14 pm EDT

Do NOT attempt to go through the company "TLG" to correct this, go directly to your bank and dispute the charge. If your bank is difficult then ask for a manager or supervisor. If that gets you nowhere ask to close your account and bank elsewhere because if your bank isn't going to protect you then why bother banking there. My bank was awesome about the situation and I now have the amount back in the account. The people I spoke to were all familiar with the TLG scam..and it is a scam!

Definitely contact the service that you feel was the originator of this. I know ours came from Priceline so when I got a survey emailed to me, I let them know how unhappy I was and will let everyone else I know NOT to use Priceline. William Shatner's great but other than that, a disaster.

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mayamia
Ashville, US
Aug 04, 2009 6:01 pm EDT

I have recently been charged $35.99 which resulted in an nsf charge. Thank goodness for the nsf charge because otherwise I probably wouldn't have noticed. I filed an affidavit with my bank but am not sure I will receive a credit for the $35.99 and nsf charges.
I called Great Fun today to check and apparently my account has been cancelled. I agree, this is a scam.

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Shalan Alayan
Freeport, US
Aug 02, 2009 2:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have just discover that my visa card has been charge $12.99 for the month of July 2009. I spent hours looking for receipts and trying to remember what that amount was for, but failed. I checked previous credit card statements and found out that the same company (great Fun in Connecticut has charged my credit card $12.99. on a monthly since March 2009. Out of desperation, I went on line and found that many people have the same problem with that scammer. I have never authorized such charge, nor did I ever get any thing for it. I would urge all other victims to have collective action and file a complaining with the Attorney General of Connecticut l since this fraud company operates from Connecticut. I hope to receive feedbacks from my follow victims On the other hand, to share with us any information about recovery.

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arynix
Mesquite, US
Jul 30, 2009 2:24 pm EDT

Add another scam company to Trilegiant's list:

ELITE EXCURSIONS [protected] CT

Previously posted (thank you, jaybob!):

AutoVantage [protected]
Buyers Advantage [protected]
Complete Home [protected]
PC SafetyPlus [protected]
Great Fun [protected]
HealthSaver 1-800-7-HEALTH [protected])
Hot-Line [protected]
Just for Me [protected]
National Card Registry [protected]
Netmarket.com [protected]
PrivacyGuard [protected]
Shoppers Advantage [protected]
TravelersAdvantage [protected]
Travel ER 1-800-E-Assist [protected])

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I am not Stupid!
Lebanon, US
Jul 29, 2009 5:58 pm EDT

I am sorry, I disagree with "YouPeopleAreSoStupid" statement in an earlier posting. One of my accounts has charges from Greatfn like all of the others that have complained. The account that Greatfun charge has never been used and information has never been released anywhere on this account. I have never cashed any checks nor have I ever clicked on any pop ups. I also don't think that you are correct on this being legal..

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ldloving
Hot Springs, US
Jul 28, 2009 11:40 am EDT

I had the same charges and just got off the phone with them. They said I signed up when I bought a hotel reservation through priceline. But I never authorized any such thing. And they said they can't authorize any refunds over the phone that you have to FAX a request inand they will REVIEW my request and make a decision. It's ridiculous. Even the most questionable legit businesses do refunds over the phone.

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ffsg
, SG
Jul 26, 2009 11:13 pm EDT

Just found out TLG*GREAT FUN charged me $129.99. The charge was manuually entered. I have been out of the USA since May and the charge occured on 7/14/09. TLG*GREAT FUN is really terrible. I have no idea how it happened. Sent the bank an email, hopefully I could dispute the charge.

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orionguy67
Oklahoma City, US
Jul 21, 2009 9:52 am EDT

Hello, I had this happen to me, this weekend too. I called and talked to someone. all she could say is they have been in business for 10 years and I should watch when a pop-up comes up.
I did not know that when a pop-up comes up, they could take money anytime they want. We need to get this out. here is their phone number [protected] call them get your money back.

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