Menu
Great Fun Customer Service Phone, Email, Contacts

Great Fun
reviews & complaints

www.greatfunsite.com
www.greatfunsite.com

Learn how the rating is calculated

3.1 397 Reviews

Great Fun Complaints Summary

212 Resolved
185 Unresolved
Our verdict: While Great Fun has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Great Fun has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Click here to get notifications about new complaints of Great Fun. We promise not to send you any unrelated messages
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review
File a complaint

Great Fun reviews & complaints 397

Sort by:

Newest Great Fun reviews & complaints

ComplaintsBoard
S
2:21 pm EST

Great Fun unauthorized

A montly charge of $11.99 from TLG Great Fund. I never made an authorzation to make payments to this company. When I called them, they told me that when I purchased airline tickets with Priceline in August, these charges were authorized by me. That is not true. I only purchased airline tickets. I never authorized any other charges. The TLG gave me a cancelation number and state they would refund my money back to my account and bank told me that will had to wait to see if they will.

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
J
J
JUSTO P, DELOSSANTOS
Daly City, US
Sep 26, 2013 9:03 pm EDT

You are not authorized to charge my credit card the amount of $16.99. Please credit my credit card the amount on 08/30/2013, The charge number was 24906417J02RVSMBY. Your company telephone number appeared on the bill as [protected]. My name is JUSTO P. DELOS SANTOS, address is 765 BEECHWOOD DRIVE, DALY CITY CA, 94015. My credit card ending in XXXXXXXXXX2612, I did not purchase ANYTHING from Buyers Advantage. Please return the charge payment.
Thank you.

ComplaintsBoard
N
11:02 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Great Fun unauthorized debit from bank account

I just noticed on my bank account today that there has been an unauthorized debit from my bank account in the sum of $14.99 from a company called TLG Customer Homeowner. I have looked them up on the web and there are pages and pages of complaints about them. I have sent them an email and I plan to speak to my bank tomorrow and contact the appropriate authorities if this is not refunded immediately.

Read full review of Great Fun and 5 comments
Update by Nikki
Dec 22, 2008 12:22 pm EST

Please do not call the number listed here. It is a private cellphone and NOT TGL Homeowners.

Thanks

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
F
F
Frieda Johnson
Calumet Park, US
Jul 24, 2009 11:41 pm EDT

There is a debit to my checking account for $12.99 from TLG Complete Homeowner that I did not authorize. I have never heard of your company and I did not authorize you to debit my account.

My name is Frieda Johnson.

You debited my account on 7/23/09.

My account is with Washington Mutual Bank known as WAMU, which is now Chase Bank.

I want this debit reversed immediately.

Once you have reversed this debit, please call me and advise me of the reversal.

I will expect any overdrafts that are caused by your unauthorized debit to my account to be your responsbility.

I can be reached at [protected]. Thank You

H
H
halldebbie
, US
Nov 03, 2009 9:57 am EST

I do not appreciate the $14.99 that was pulled out of my account! It costed me an extra $35.00 in overdraft fees!I have no idea who or what this company is. I dont even own a home! I want my money back!

A
A
Anthony Renteria
Aurora, US
Jul 17, 2009 12:20 pm EDT

I have been charged many times by this company I want it to stop before I take legal action

L
L
logbldrjustice
Galena, US
Jul 17, 2009 12:22 pm EDT

I wrote this for DMC customers- the steps are pretty much the same.

Here are some steps to take- pass them along!
1. Send a complaint to the State agency that handles these complaints- Attorney General, etc. Send a copy of your complaint form to DMC as well, with a letter that you are attempting to resolve the situation and cancle the membership- cite the decpetiveness and misleading information, and the contact issues. Send these letters with confirmation of delivery from the USPS. THIS CONFIRMATION IS VERY IMPORTANT! This next step is the most important: DEMAND A COPY OF YOUR AGREEMENT. It must be in writing or dictated written form. The dictiation MUST be by a legally authorized individual (ie: court reporter) for the tape to be used as evidence.
2. Call the bank and tell them of the issue; ask to get a different card. If DMC does not have your information, then you cannot be charged. IF they attempt to push the charge by using the new card, then they are commiting larceny or theft and fraud. BE AWARE- your bank cards are usually only 4 numbers different, and a simple 40 line program can be made to scan through the number series in less than 30 seconds when trying to commit fraud.
3. Follow through with your complaints. This means documenting everything.
4. You will get a 'bad credit' letter from a collection agency. Send a copy of everything. DO NOT SEND ORIGIONALS! Dispute the charges and any bad listing on your credit. Save the letter from the debt collector- send a copy to the state agency.
5. Make an offer to settle for one movie, or offer to return the movies you got for immediate resolution of the issue. You must include the 'deceptive and misleading' portion of the complaints. YOU NEED TO BE REASONABLE. YOU GOT YOURSELF HERE. If they cannot produce the required documents, including the origional order, then you have a valid claim for sure.
6. Continue to dispute until they settle. Make noise. Lots of noise. Send copies of complaints to your lawmakers- state representatives, etc. THIS IS HOW LAWS CHANGE! I send a copy to the local news as well- this really brings bad press, and can shut a company down in less than a month. I will and have spent over $50 in mail to save and raise awareness of bad companies, and have activley lead to the termination of over $19, 000 in debt from various collections, etc because they violated the laws. (IL)
7. THE FOLLW THROUGH- We made reservations at Disney in Orlando, then called a month later to cancle based on the problems with the DMC. Less than 2 hours later, they called back and 'resolved' our complaint by canceling the last 3 movies, and even offering a free meal package at the resort.
8. This gets you additional copies of your credit report- take a copy of the complaint, and send them to the credit reporting agencies- make sure DMC is not there.

B
B
Buck
Oceanside, US
Apr 29, 2009 9:07 pm EDT

I, too, have received a charge on my credit card from Complete Homeowner. My charge was $129.95. Never ordered it, never received anything from them. My credit card company called me before authorizing the charge and, fortunately, after discussing it with me they did not approve payment to Complete Homeowner.

ComplaintsBoard
M
7:07 pm EST

Great Fun fradulent bankcard activity

Unauthorized charges to my credit card by Great Fun, Trilegiant Corporation. Unresponsive to complaints made on their website.

Their tagline: We touch the lives of 100 million Americans - FRAUDULENTLY

This company has a history of fraudulent charges made by charging small amounts to individual's credit cards on a monthly recurring basis. They need to be stopped.

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
E
E
elizabettys
Chicago, US
Dec 08, 2010 5:45 am EST

Learn more about class action, and how to stop this scam. Contact Freed & Weiss!

Details:

Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact us immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

ComplaintsBoard
A
6:19 am EST

Great Fun unauthorized charge

I, too, was debited an unauthorized charge to my checking account for 12 dollars. I have never purchased any service from Trilegiant Corporation/Affinion Group. I receive product and service offers in the form of rebate checks. I am not cashing or depositing them to avoid high charges to my checking account. I am pursuing a refund, as I have NEVER purchased anything from them.

Read full review of Great Fun and 5 comments
Hide full review
5 comments
Add a comment
M
M
Murali Garapati
, US
Feb 11, 2019 9:04 am EST

My debit card was charged for 39$ with out even my concern fro those yo charges, I don't wat Iam supposed to do to get my money back. I don't know wat to do right now to get this things solved

B
B
Bev THOMPSON
,
Nov 06, 2008 11:20 pm EST

I had an unauthorized charge to a crdit card in the amount of 59.99.

E
E
elizabettys
Chicago, US
Dec 08, 2010 10:37 pm EST

Please contact Freed & Weiss right away!
Hope this helps everyone!
Best,
Elizabeth

Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact us immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

Read More: http://bit.ly/eLGQTh

L
L
Laurie
Haslet, US
Nov 19, 2008 8:21 am EST
Verified customer This comment was posted by a verified customer. Learn more

FILE COMPLAINTS WITH THE FEDERAL TRADE COMMISSION

They have already been fined and sued for doing this, and it has not stopped them yet.

The FTC can shut them down if everyone complains

E
E
Euclides M Silva
,
Nov 09, 2008 11:57 am EST

Dear Sir,
I'm surprise with your charge in my Credit Card in 10/23/2008, U$ 59.99. I never used your service. Please, I would like you take off that charge from my credicard.
Thanks Regards
Euclides M. Silva

ComplaintsBoard
G
7:33 pm EST

Great Fun taking out $20.00 without giving me my coupon for products which I did not authorize

I ordered online for some birthday cards and a coupon for $20.00 for future orders would be sent to me. I called Current today 11/15/08 and the person I talked to (Sarah) told me that it was Great Fun Online that said I would get the coupon and not Current. She gave me the telephone number [protected] to stop this company from charging my Visa card monthly but of course they were close so I will try on Monday.

Read full review of Great Fun and 3 comments
Hide full review
3 comments
Add a comment
Y
Y
YU
,
Nov 09, 2008 1:03 pm EST

Dear Sir/Madam

When i received my latest bank statement, i found that the Great Fun Online has charged my debit card wrongly. Can the process be stopped and return the money back to me?

Regards
Ellis WEI Yu

P
P
Patricia Roberts
Jacksonville, US
Feb 14, 2011 11:52 pm EST

my debit card was charged $14.99 for service/product I never authorized or ordered. I used what I read on another complaint could be the account number but the site said information could not be found. How are they able to get my debit card information and charge me? How can I get my money credited back to my card?

J
J
JayP
, US
Jan 19, 2009 5:05 pm EST

I KNEW I shouldn't have agreed to the 30 day trial for GreatFun! But Great Fun said that as long as I cancelled before 30 days, I would not be charged a penny. GREAT FUN Online Savings Lied. I called by the 10th day and got a cancellation code and everything. We are STILL being charged $11.99 each month. My credit card company is going after them now but that's beside the point. It's just wrong and Great Fun is not to be trusted.

ComplaintsBoard
S
2:44 pm EST

Great Fun fradulent credit monthly charge

I was called by my credit card company's fraud department about a montly charge of $11 from tlg great fund. I never made an authorzation to make payments to this company. When I called them, they told me that when my husband purchased airline tickets with air tran in june, these charges were authorized by my husband. That is not true. We only purchased airline tickets. We never authorized any other charges. The tlg gave me a cancelation number and a fax number for us fax them requesting cancelation and a refund. Hopefully, we will get it. What is going on? How can air tran get involved with this fraud. I also wrote air tran. I can't believe all the complaints about this tlg company.

Read full review of Great Fun
Hide full review
ComplaintsBoard
R
8:55 pm EST

Great Fun unable to speak to someone to cancel

I have been trying to call Great Fun Membership for days to cancel my membership and I get a recording saying you are busy and to try my call later. This is my notice to cancel my membership. My account # is 54931296SEP. I am also informing my credit card company that any charges from your company are not authorized. This is very upsetting and I hope others don't have this problem. Please respond to this e-mail ASAP as I will be contacting my credit card company on Friday, November 14, 2008.

Read full review of Great Fun and 3 comments
Hide full review
3 comments
Add a comment
F
F
frustrated13
, US
Nov 05, 2009 3:19 am EST

i tried to cancel it too, and i called three times in the same day and i finally got someone on the last call that discontinued my membership but said it would take 24-48 hours to show up, if the fee isn't gone by tomorrow im calling back...if i can't discontinue it im going to threaten to sue

G
G
gentr02
Bloomingdale, US
Apr 14, 2009 12:44 pm EDT

I had a similar experience but was able to find a contact number on my amex statement

G
G
gentr02
Bloomingdale, US
Apr 14, 2009 12:43 pm EDT

try calling [protected]

ComplaintsBoard
D
7:48 pm EST

Great Fun unauthorized debits from my account

without my knowing i have been having an $11.99 charge debited from my checking account for the last 6 monthes. i thought at first it was something charged for my kids by upon further inquiry found out that it was this great fun company. i never authorized this transaction and asked for a refund and was denied so now i'm going to contact my bank to see if they can do anything. this is robbery and needs to be stopped. i thought
i was an idiot until i read the rest of the complaints. i am very careful not to get caught in these scams and it just goes to show no one is safe from this B.S.

Read full review of Great Fun and 8 comments
Hide full review
8 comments
Add a comment
M
M
mimi92
, GB
Jun 08, 2009 9:23 am EDT

this company is ripping people off
they took 49.99 out of my account without my say so
they have then taken it out of a family members account aswell
we have now been told by Trading Standards that this is not unusual and it has happened to lots of people. They have then gone on to say that there may be nothing that they can do about it

if anyone has any details of ways to contact this company to get them stopped please inform us all on this website

this needs to be stopped now
we havent got the money to waste

A
A
Andrew
Ashington, GB
Apr 25, 2009 12:09 pm EDT

I am a disabled man and tlg loans phoned me on my mobile asked what i needed and took my card details for security checks like a fool i gave them to them and like all the others withdrawn money out of my account to a tune of £299.99 bank and fraud team involved changed bank details accounts etc . These thiefs should not beable to prey on us vunerable people, hope they rot in hell I am a believer in what goes around comes around

L
L
Linda Corbett
,
Feb 07, 2008 12:00 am EST

I keep seeing charges of 12.99 on my checking account and i didn't purchase anything from tgl shopper. I have not been able to locate a phone number or site to contact them to have this stopped.

B
B
Bill W7374
Hudson, US
Sep 01, 2010 5:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

THE NUMBER I also had TGL Shopper take $15.99 out of my account. Could not find a number so called my bank and they gave me the NUMBER [protected] NUMBER.

R
R
rightmind
, US
Dec 18, 2009 12:12 am EST

Its so sad that you did not mention that u did recieve yo money back, I have been a great fun member for a long time and I 've been enjoying the benefits that coe mes with the service, and before I sign up for anything I always read the fine print . I also did cancel the service at one time and guess what, I got my money back ... overall they have the best and the nicest representatives I have came across . In my opinion people r just so lazy to read !

C
C
COMING4U
, US
Jul 11, 2009 5:49 am EDT

I HAVE BEEN GET CHANGE $12.99 IN MY ACCOUNT FOR ALMOST 2 YEARS NOW. WHAT THE HECK IS THIS? I NEED TO GO AFTER THOSE PEOPLE WHO'S GETTING MYMONEY. FOR SOME REASON I THOUGHT IT WAS JUST SOMETHING I BOUGHT. BUT WHEN I LOOK AT MY BANK STATEMENT LAST 12 MONTHS WIHT THE SAME TRANSACTION 3 TIMES IN THE SAME MONTH. I HAD TO CANCEL MY CARD. I HAVE NO IDEA HOW THIS PEOPLE GOT MY CARD NUMBER. I NEED HELP GOING AFTER WHO EVER IS REPONSIBLE FOR THIS.

P
P
purav shah
, IN
Apr 25, 2009 12:15 pm EDT

hi.
i am purav i was also get this type of mes'.
this type of mes' makes as realy fool.

S
S
sheila
DeWitt, US
Apr 20, 2009 11:50 am EDT

just had the same thing happen to me but this 800 show it on my account [protected]

ComplaintsBoard
K
5:20 pm EST

Great Fun unauthorized credit card charge

I do not join the membership and never use TLG Everyday Value products/service. This company charge my American Express monthly membership fee $11.99 since Nov 2007 without my authorization. I find ths unusual charge today, and have filed dispute to American Express to sop furter payment.

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
B
B
bv81
, US
Feb 25, 2009 5:44 pm EST

I totally agree with you. Infact, I just found today (Feb 25 09) that I have been charged since May 07. That was a total rip-off! Companies like these should be be closed and punished.

ComplaintsBoard
B
3:38 am EST

Great Fun unauthorized charge to my checking account

I was charged $12.99 to my checking account. When I contacted my bank, not only do I have to go there in person to sign the affidavit of fraud, but I have to close my debit card, in which I have many authorized automatic payments deducted monthly. What a scam, how can one protect themselve from these thief's? Why isn't someone doing something about it, when I linked out from there WebSite, there are several company associated to them, can't they be held liable? This has got to stop, I know this is not the last time they will hear from me. They are in my sights and I am relentless.

Read full review of Great Fun
Hide full review
ComplaintsBoard
G
9:10 am EST

Great Fun 10.99 charge for??

Received post card advising that great fun will debit my credit card? For membership fee of $ 10.99. My question is what membership? And you are not authorized to charge my credit card.

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
W
W
Weber
Brockton, US
Jan 22, 2009 4:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

They charge my credit card too since feb 2007 to now. I did never pay attention in details to my bill statement before. Now, the economy is soo risky, then I find out a $10.99 from my credit since 2 years (24*10.99 + interest rate + loss in reduce my credit payment) without my authorization and for nothing. I want help to sue them because I did not sign any paper with them. And most time I just paid the min on my credit bill because NO MONEY. I call them to refund my money back, they are apologize me. HELP ME PLEASE TO SUE THEM BECAUSE THAT' STEALING AND THAT' S a KING OF CREDIT CARD FRAUD.

CONTACT ME: WEBDIGITEL@GMAIL.COM

ComplaintsBoard
K
2:44 pm EDT

Great Fun un-approved charges

I have received 4 charges that I can see on my credit card for $11.99 since July.

I applied for a free two-week trial for Fandano which is related to "Great Fun" and I believe that is what TLG Everyday is related to.

I cancelled my Fandango before my two weeks was up and I just noticed that I'm still being charnged every month.

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
B
B
brock
,
Nov 08, 2008 4:41 pm EST

just found $139.00 charge on my card from tlg evrydy. Called my CC company and they removed the charges. I went ahead and canceled the card and ordered a new one. Pretty scary, because I don't always check my card statements that closely each month. The good news is that I will be monitoring them like a hawk from now on because of this.

ComplaintsBoard
S
4:46 pm EDT

Great Fun unauthorized/fraud. withdrawls from debt card

TLG Great Fun has fraudently taking money from my mastercard without authorization for 11.99. I need for someone to contact me via email on this situation! Please leave a number that I can call! This is a serious matter that needs to be addressed immediately! I never gave any information of the sort to this company so how they obtained my card number is unknown to me! This is against the law and I need attention to this as soon as possible! This is a govenment issued debit card and I will put the proper complaints on these transactions and have this tracked!

Thank you,
Shauna Gonzales

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
J
J
johnny r pincay
,
Dec 02, 2008 10:05 pm EST

The same thing happened to me im a deployed soldier in iraq right and when i looked on my account i saw 11.99 and now its increased to 13.99 and ive never given this company any of my info i need some assistance as well on this matter

ComplaintsBoard
N
4:11 pm EDT

Great Fun membership fee increased???

Just received postcard informing me that my "Great Fun membership fee has been increased. This charge will be reflected within your next three billing cycles. To ensure that you enjoy uninterrupted savings and service, we will automatically continue your membership unless you call [protected], toll free. to cancel. Otherwise your new $12.99 membership fee will be automatically billed to your credit or debit card account each month.
If you have questions about your Great Fun membership or how to use it, or do not want it to be renewed, please call us at [protected].

Sincerely,
Ann Clure
Senior Director, Great Fun"

I called the listed number to find out what this was about (never heard of GreatFun) and was told that due to high call volume to call back.

Help! What scam is this?

Read full review of Great Fun and 152 comments
Hide full review
152 comments
Add a comment
T
T
tiffd23
Rexburg, US
Sep 03, 2013 1:35 pm EDT

I recently bought concert tickets online on a real site. Tgl had a spot that said $25 mail in rebate for my ticket purchase. I called them up for it, they asked for me to confirm my credit card number. Said they would charge $1, and then $16 a month for memebership. Really he talked super fast. Made it sound like rewards for shopping online. I looked it up and they are scammers! Solution: i went to the bank and had them blocked. So far i have not had any trouble.

L
L
louise
Desert Hot Springs, US
May 04, 2009 10:14 am EDT

this company has illegally charged my discover card for something i know nothing about. i have never heard of this company or ever done business with them. I have had to call my credit card company and cancel my card because of this. This has now been turned over to the fraud division of the credit card company.

C
C
Cindy B
,
Sep 25, 2008 8:12 am EDT

After watching "/name removed/" on a info-mercial, I decided to order his course. When I went to place the order his phone ordering operator was ANIMATED and began asking me to add on all kinds of "extra's" with NO INFORMATION ON HOW TO SAY "NO!" I tried to push the right numbers on my phone to decline the offers... I then began having this "GREAT FUN" Company take 14.99 out of my account every few weeks it was traced back to this phone call ... I NEVER SAID YES! Now in order for my Bank to stop payment it will cost me up to 50.00 before its stopped!
BEAWARE OF INFO-MERCIAL'S when you can not talk directly to a person. The automated service was worded to trick you into far more... Even Dean's course ended up costing far MORE with a 29.00 dollar a month fee for his web site access... Plus the City I live in is not even included in it!

D
D
Donna Gatlin
,
Feb 25, 2008 7:22 am EST

Beginning on Nov. 1st these people have charged my account for 11.99 each month up through 1/31/08. I have not yet receiv4ed my statement for this month. Please tell me what you can do or what I need to do. I have no phne umber or anything and certainly have no idea who they are. What should I do?
11/1/07 11.99, 12/1/07 11.99, 1/2/08 11.99, 1/31/08 11.99.

S
S
Steps
, NL
Mar 17, 2009 12:24 pm EDT

As of 17 March 2009 this is the current contact information to CANCEL MEMBERSHIP, which you have to do before taking anything up with your credit card company in order to get any satisfaction. Like so many others here I have been charged an initial sign up fee of 30 plus dollars and a recurring monthly installment of 11.99 for a huge break of 30 dollars on a room I booked with one of the travel dot coms.

Call [protected] and if you have your original membership information in the packet they sent, which you probably don't, because I never received one; your membership number is listed there. Do not fret, an electronic operator asks you for your last name and street address number, after that you are connected with an outsourced costumer service desk and that is where you can tell them to stop charging you and cancel your membership.

Now here is the kick, while I was on the phone with them, the CS operator tried to sell me more useless garbage and a free 30 dollar gas card if I was willing to try many of the other great things TLG Great Fun had to offer, you know I almost laughed myself to death! Be sure to ask for a confirmation number prior to hanging up with the operator and write it down, along with the time and date you called so you can use it to defend yourself in the event of future charges occur on your credit card. Luck!

M
M
Margaret
Pleasant Hill, US
Dec 13, 2008 7:02 pm EST

I just got my bank statement today and a charge of $36.99 was taken from my checking account by TLG*GREAT FUN 15 ~~Don't know what this is about or why this was done. How do I get my money back. I'm on disability and can't afford to have money stolen from me. Now what?!

C
C
carey lau
,
Jan 18, 2008 12:00 am EST

I just found out got charge $11.99 by TLG, i didn't authorize the transaction. my credit card blocked the transaction now and i will call them today!

They suck!

R
R
Rachel Duncan
Highlands, US
May 17, 2013 10:45 am EDT

My name is Rachel Duncan and my membership number is [protected] and I cancelled my membership but still got billed for this month. What happened? I would like to be reimbursed, but if for some reason that is impossible, please take me off the billing list immediately.

Thank you for your time,
Rachel

C
C
Cristina Moreno
Arvin, US
Aug 16, 2016 3:22 am EDT

This company is full of it they charged my card that was linked to another name according to them. When i called pissed off they refused to cancell such membership even after i told them i never authorized the charge. WOW! I cant believe TLG Great America is still in business they should be legally prosecuted by now.

S
S
Sarahsnothappy
, US
Aug 16, 2016 3:21 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just noticed Great Fun has debited 11.99 from my checking acct which sparked my interest to investigate. They have taken 11.99 for the last 12months! Dont know who they are or how they got my debitcard info but I will be going to the bank tomorrow and calling them again (since they are "closed" today) and may consult an attorney if need be! They are thiefs! Report them asap!

ComplaintsBoard
D
11:33 am EDT

Great Fun no web site, unable to cancel

Signed up for free month of discounts. Never received anything but card with no info. Am trying to cancel but phone has recording "Call back, no one available to take your call." Tried to go to website but no website at address shown.

Read full review of Great Fun and 7 comments
Hide full review
7 comments
Add a comment
R
R
Richard Pfeifer
,
Jun 16, 2008 5:00 pm EDT

I got this card in the mail today. No informations with it. Called the phone number on the paper. Got some women with very bad english. Had to understand. Said something about calling back in 2 or 3 hours. I want to be sure this member number 9872-[protected] is canceled. If you can't afford to hire people how speak good english to answerthe phone then don't send out these cards.

P
P
Paul Fender
Jacksonville, US
Mar 28, 2009 9:55 am EDT

Please remove this charge from my credit card.
Thank you.

M
M
MemSvcRep
Salt Lake City, US
Apr 19, 2010 12:49 pm EDT

I am from Access Development, we help with the website for the Great Fun discount program. In order to cancel your Great Fun membership you can call [protected]. This goes directly to Great Fun and they will cancel your membership for you.

Member Services Rep.

M
M
mallory
Mesa, US
Apr 18, 2009 4:12 pm EDT

called the number listed above from Nashville and was able to cancel over the phone :)

J
J
jwk
Carolina, US
Apr 07, 2009 7:27 pm EDT

It also says [protected]. Mon. through Fri 9am to 11pm.
j.k.

J
J
jwk
Carolina, US
Apr 07, 2009 7:25 pm EDT

Sorry, it also says "Cendant Publishing, Inc.
J.K.

J
J
jwk
Carolina, US
Apr 07, 2009 7:23 pm EDT

Hello,

We just received a Great Fun card. It s ays' "save 10%, 50% off every
time you visit 'DINING ACCESS RESTAURANTS'! Thank you for posting your complaint! Hope somehow this helps you. J.K.

WEBSITE IS : www.mygreatfun.com

address on letter is : 2003 Trilegiant Corporation, 2008 Access Development

P.O. Box 41248
Nashville, TN 37204
All I can say is we WERE former Business Owners & they sent this to our p.o. box. So this is planned targeting. J

ComplaintsBoard
L
10:42 pm EDT

Great Fun unauthorized credit card charge

I was checking my credit card statement and I did not know that there was a charge of $119.99 from TLG Great Fun. I have not heard of this company until I saw the charge and it was more than a month ago.

Today is Sunday and I can't call the company and my credit card company. But I will surely will tomorrow.

How can this company still operate with all these complaints ? Why can't any government agency investigate this matter ? This is clearly fraud and we all know that fraud is a federal offense. Can anybody from any agency protect us and stop this kind of fraud ?

Read full review of Great Fun and 7 comments
Hide full review
7 comments
Add a comment
T
T
Tom Shugrue
,
May 24, 2008 5:49 pm EDT

Unauthorized credit card charge!

B
B
Bill
,
Sep 13, 2008 5:29 pm EDT

Three charges three months in a row in the amount of $149, $149 and $109 were charged to my Visa card. Fortunately my credit card credited my account. Does anyone know if they have a lawsuit against them?

N
N
Narisong Huhe
, US
Aug 24, 2010 11:03 am EDT

TLG Great Fun monthly charge my credit card without any authorization

C
C
C-Lo
Miami, US
Aug 23, 2011 4:02 pm EDT

This company somehow charged my elderly mother's credit card $149.99! Luckily, I monitor her banking and credit card activity, since she is on a fixed income. I saw the charge and she had no idea what it was for. I called the phone number on her CC statement and asked how they would have had her information to charge her card. They said as part of their marketing strategy, they often times mail out checks and 'clearly state if the check is cashed, it is automatic acceptance of membership and the card is charged'. However, the rep. I spoke with could not tell me HOW they would have gotten her credit card info. When I mentioned the word SCAM, she was very quick to offer a credit back to her credit card to be done within 7-10 days. Apparently, they must hear the same thing often, as it was very easy to obtain a cancellation of this membership. She could not tell me how much the bogus check was written for, but my mother has stated that she has NEVER cashed or deposited a check like that - she rips up all solicitation (junk) mail.

G
G
gabriel
,
Nov 13, 2008 2:56 pm EST

make sure to call them and ask for a supervisor when she refused to give you the full amount then ask to speak to her supervisor also ask for the office of the president.
her name is Sylvia,
tell her you are on the BBB website making a complaint at that moment and want you entire amount refunded. she did it for me.
dont forget to still file a complaint with the BB bureau even after you get your money back. oir others will cotinue getting scammed!

T
T
Tom & Betty
,
Nov 07, 2008 11:00 pm EST

This is TLG Great Fun... We just found out today that we were taken by this company for $36.00 out of our bank account. Here is a link to their information with the BBB of CT.

http://ct.bbb.org/WWWRoot/Report.aspx?site=29&bbb=0111&firm=41001179#complaint

They need to be shut down! They have been scamming people under all kinds of names for years by sneaking in under "legitimate" websites and swiping your credit card info. to sign you up for crap that you don't know you are ordering and you never receive. We talked with "Nancy" an "Executive Supervisor" this evening and after our conversation are being reimbursed $108 in total for all of the charges they have helped themselves to from our bank account. They say that Tom clicked on box while on the Columbia House website. He did not do that, he certianly didn't give them his banking information or permission to take money from the account! They also say that they have been sending us travel cupons and a magazine for the past year, nothing has been received from them... ever. "Nancy" told us that we may have "mistaken it for junk mail" to which we responded that maybe they disguise it as junk mail so they won't be so easily discovered! As for a magazine, none has ever been delivered to us and as for "TLG Great Fun" we had never heard of them until they were noticed stealing money from our bank account today. We need to get together and find a good lawyer to take up a CLASS ACTION SUITE against these jerks and every internet site that gives/sells them our banking/credit card information!

Betty & Tom
Whiteland, IN

F
F
FLORENCE MARCHETERRE
,
Jun 20, 2008 6:32 am EDT

I am trying to be nice so PLEASE stop charging my credit card for something I did not request.

ComplaintsBoard
C
12:54 pm EDT

Great Fun do not remember ordering this $11.99 per month service

I have noticed that, over the past few months, a charge has appeared on my CHASE VISA card billing amounting to $11.99 per month attributed to "TLGGREATFN". I do not know when it began, actually did not REALLY NOTICE IT until today. I have no idea as to whom this company, service, or whatever refers. Neither do I have any idea as to how this $11.99 charge became part of my liability. I woiuld like very much to have it removed from my CHASE VISA STATEMENTES. Thanks for your attention to this item.

Cornelius

Read full review of Great Fun and 4 comments
Hide full review
4 comments
Add a comment
T
T
Thomas E. Daniels
,
Dec 17, 2007 12:00 am EST

I received my credit card bill for the month of December and on it was two charges to TLGGREATFN. One was for October for $11.00 and the other one was for November for $11.00. I have not previously accessed their web site or solicited any merchandise/services from them.

R
R
Robert Bowns
, PH
Apr 28, 2010 5:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have noticed that, over the past few months, a charge has appeared on my Master card billing amounting to $11.99 per month attributed to "TLGGREATFN". I do not know when it began. I have no idea as to whom this company, service, or whatever refers. Neither do I have any idea as to how this $11.99 charge became part of my liability. I woiuld like very much to have it removed frommy Mastercard Statement. Thanks for your attention to this item.

Rebecca Bowns
Bowns3k@yahoo.com

D
D
Donna Caroselli
,
Jan 14, 2008 3:29 am EST

TLGGreatFN--This company fraudulently charges me $11.99 per month for nothing. These charges started after I purchased airline tickets from Priceline.com. Does anyone have contact information for this scam company?

Thanks.

M
M
Maurice Levy
,
Dec 23, 2007 5:48 pm EST

Someone wrote: "I received my credit card bill for the month of December and on it was two charges to TLGGREATFN. One was for October for $11.00 and the other one was for November for $11.00. I have not previously accessed their web site or solicited any merchandise/services from them." The same thing happened to me! Were you successful in getting the charges reversed?

ComplaintsBoard
J
12:09 pm EDT

Great Fun charging my checking acct $149.99

Fraud charges to my account on 10/17/08

I called my bank to get my account balance and it said there was a charge for $149.99 from tlg great fun! Who is that! I've never heard of them in my life. It's bad enough everyone is having a hard time right now and stupid people such as them (and thats being very nice compared to what I would like to call them right now!) screwing up peoples lives and money. Quite scamming poeple and get off your butts and get a freakin job! I want my money returned immediatly! I am calling the fraud dept at my bank first thing in the morning 10/20/08 and I will get my money back!

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
B
B
balls deep
,
Nov 15, 2008 1:58 am EST

you go get em...

ComplaintsBoard
P
2:55 pm EDT

Great Fun charging me for a credit card I don't have

I purchased US Air 2 years ago, clerk asked if I wanted a free phone. Wanted my SS but she got my name on my plane pass.Kept getting this US miles, Feb22 TLG charged me but didn't bill ay thing until recently, so I called [protected] which you can never get. Frank answered, gave me this TLG but hung up on me when he started giving his personal ph # Oct 17-08 I Tanya answered at T.L.G. Said she would canel it out. I have a liver ailment/shingles! What kind of senior citizen 72 years old would need a Great Fun Book costing me 135? She gave me a cancel number since I never used this card, don't have it. SG210721017 is my cancelation #. I'm calling the FBI or report this on all 4 TV channels if they don't follow up do what they say!

Read full review of Great Fun
Hide full review
ComplaintsBoard
K
11:03 am EDT

Great Fun fradulent charges

I went online to book a hotel with an online company and all of a sudden GREATFN starts showing up as a charge on my credit card. $14.99 a month! I called and the representative stated that she could not refund my charges and that I may have signed up for the free $25 gas card, which I NEVER received. That is ludicris since $25 would not have gotten me very far at the time they say I registered. Why would I agree to $15 a month to get a $25 gas card? When I told her that I was going to the states attorneys office she offered me a $50 gas card to continue the subscription I NEVER signed up for! What a joke! By the time I received my monthly statement and called to dispute the charge they had already posted the charge to show on the next months statement! BEWARE of booking trips online. A clerk at one of the hotels I recently stayed at told me that I could actually go online to find the best price and if I called the hotel directly they would not only give me that price they would give me an additional discount. It keeps them from having to pay the online company. Looks like it would have saved me a few months of fradulent charges and who knows how many months of disputes through my credit card company. What a headache!

Read full review of Great Fun
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Great Fun contacts

Phone number

+1 (877) 488-9480

Website

www.greatfunsite.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Great Fun?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Great Fun Customer Service. Initial Great Fun complaints should be directed to their team directly. You can find contact details for Great Fun above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Great Fun. Discuss the issues you have had with Great Fun and work with their customer service team to find a resolution.