Complaint Rating:

Company information:
Grant University
United States
thegrantuniversity.net

I ordered their cd on line. When ordering a pop up box appears asking if you want to be on their ongoing program which is 69.95 per month. I typed in NO THANK YOU twice and closed the pop up box. Within 5 minutes there was a phone call from them.

I specifically asked the guy about the 69.95 thing and he said NO that had nothing to do with them that the cd was just the 1.95 for shipping. He mentioned in addition gift cards (gas, store, etc) would be included but if I didn't want those you could call the numbers on back and cancel that but the cards were yours to keep and use.

Well, the cd didn't even arrive until a day after the 7 day trial period, it wouldn't let me log onto the site and they had already billed my account for 69.95. When I called them the guy basically told me tough beans and they would give me a refund.

At that point I logged onto the ripoff report and found a posting concerning them and how a gentleman had gotten a pro-rated refund. I called them back and told them I just received the cd and it wasn't what I wanted. I told them I knew of the prorated refund and as soon as I mentioned that the lady gave me a refund of 59.95 - I'll live with the 11.00 loss but BEWARE of these people.

I also have not seen any gift cards to date and they have you in some other wealth builders thing too - you have longer to cancel but good luck - when you call you get lousy connection, long winded recording, put on hold forever and then simply disconnected. At this point I guess I have to go and close my accounts and change my banking to avoid their bull s__t billings.

DON'T USE THESE PEOPLE - IT's A SCAM AND IT'S JUNK!!!