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Google.com - games

Google.com - games review: Refunding of Money to my credit card 18

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Author of the review
11:42 am EDT
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i have been charged J$12809, 17 (Approx US$213.820 from GOOGLE / GOOGLE.COM/CHCAUS for the following games listed below from my bank (National Commercial Bank) as these were unathorized charges by google from my credit card ending 1727 and expire Oct 2016. I would like payment to be revert by sending my money back to my credit card please.

Aug 13, 2013 GOOGLE *KILOO GAMES, GOOGLE.COM/CH 6, 002.73
Aug 13, 2013 GOOGLE *TEMPLE RUN, GOOGLE.COM/CH 2, 044.20
Aug 13, 2013 GOOGLE *DISNEY MOBILE, GOOGLE.COM/CH 510.28
Aug 13, 2013 GOOGLE *ROCKSTAR GAMES, GOOGLE.COM/CH 510.28
Aug 13, 2013 GOOGLE *DRINKIN W BOB, GOOGLE.COM/CH 152.37
Aug 13, 2013 GOOGLE *KILOO GAMES, GOOGLE.COM/CH 5, 994.55
Aug 13, 2013 GOOGLE *KILOO GAMES, GOOGLE.COM/CH 5, 994.55
Aug 13, 2013 GOOGLE *TEMPLE RUN, GOOGLE.COM/CH 101.24

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The complaint has been investigated and resolved to the customer’s satisfaction.

18 comments
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mario figueroa
, US
Apr 01, 2019 7:47 pm EDT

please help me to closed subscription of fun games my name is Mario Figueroa and my gmail is marfigueroa149@gmail.com

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Robert Sapp
, US
Dec 07, 2015 8:08 am EST

I have been charged on my visa card for games i have not order the charges are for Visa Check GOOGLE *Rockstar Games GOOGLE.COM/CH CA 12/06/15 Visa Check GOOGLE *Activision GOOGLE.COM/CH CA 12/04/15 Visa Check GOOGLE *505 Games Srl GOOGLE.COM/CH CA 12/03/15, Visa Check GOOGLE *Activision GOOGLE.COM/CH CA 11/25/15 7 Visa Check GOOGLE *505 Games Srl GOOGLE.COM/CH CA 11/25/15 . I would like all money returned to my account. and no further charges made to my card.

jazzhorseranceh@aol.com

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Cotty2303
, PT
Jul 27, 2015 4:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been charged on my Visa card for subway surfer 17.99. I do not have subway surfer, who do I speak to about refunding this amount and taking legal action against Google for this theft.

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JAMES WINGFIELD
Princeton, US
May 11, 2015 9:08 am EDT

I JUST RECEIVED MY STATEMENT FROM MY BANK AND SAW THAT MY GRANDSON(8 YRS OLD) PURCHASED GAMES WITH MY PHONE, HE THOUGHT HE WAS WINNING MONEY. COULD YOU PLEASE RETURN THE MONEY TO MY ACCOUNT. MY NAME IS JAMES WINGFIELD (POWER FINANCIAL CREDIT UNION) DATE OF TRANSACTION 4/22/15 TO THE SUM OF 882.76

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Mildred aniciete
Warren, US
Feb 28, 2015 9:45 am EST

And how can you remove the account of my son app.

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Mildred aniciete
Warren, US
Feb 28, 2015 9:42 am EST

My son playing this game Also I got charge on my credit card 400 how can you aloud the kids to accept without parents permission this is not right we need to get our money back

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Harley Jane Sauls
Gainesville, US
Nov 24, 2014 2:35 pm EST

Google Disney Moble google.com/ch ca. The first time I seen a $2.00 charge I called them (I have no idea where or how I got the number) because I didn't have no idea what is was fro. The girl I talked to said that" If I didn't know what I downloaded then I can't take it off of your card or cancel it" I said "you are charging me and you can't even tell me what for? Because I don't do Disney, My youngest grandchild is 18 yrs old and I never see him, so I don't know what this is about." She said " Unfortunately, There is nothing I can do, sorry" and she hung up! I have gotten 2 more charges since. I had to cancel my card and get another one, I cant even figure out how I was able to contact them before. But I'm reporting them to the internet fraud people, the better business bureau, and whoever else I can find to listen.

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Keren Farhie
, IL
Sep 22, 2014 3:04 am EDT

My seven years old daughter has been playing your games on my iphone and she purchased different stuff for her games without knowing that it costs real money.and i have been charged exactly 731.42 shekels(Israel)from my credit card in 9.9.14.I want my money back.it doesn't make sense that parent agree to make such purchase.it was a mistake.Why you GOOGLE*kiloo
games permit to make purchases without typing the security code each time for each purchase?I entered the security code one time and after that the first 15 minutes i can make purchases without typing the security code, WHY?That's why many children succeed to make the unloaded purchase and we have to pay? You have to change something that it will not happen again.Pleas refund my money, thank you!My email:kerfarhie@gmail.com

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irshad ali78
, SA
Aug 01, 2014 6:59 pm EDT

I have been charged for nothing bought form Google* kilo games ..in three days 5 time I have been charged SR.22 so tatal SR.108/.

Please refund my money as soon as possible.

since i have not requested nor i have purchased any thing then how google kilo games deducted my money from my credit card.

3) GOOGLE *Kiloo Games 20-07-2014 21-07-2014 SAR 22.01 22.01
4) GOOGLE *Kiloo Games 20-07-2014 21-07-2014 SAR 22.01 22.01
5) GOOGLE *Kiloo Games 19-07-2014 21-07-2014 SAR 22.01 22.01
6) GOOGLE *Kiloo Games 19-07-2014 21-07-2014 SAR 22.01 22.01
7) GOOGLE *Temple Run 17-07-2014 21-07-2014 SAR 18.71 18.71

thanks
irshad_bacs@hotmail.com

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Noelg
, IN
Jun 23, 2014 4:45 am EDT

i have been charged 1300 rs for this why ?refund my money.

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Noel lakshman
sutton, GB
Jun 11, 2014 1:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i've been charged exactly 428.62 GBpounds from 2nd june to 9th june on games that my son played with but they were said to be free but today while checking my bank account on line i've got a shock, what a cyber attack ! please refund my money, thanks.
Noel

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Noel lakshman
sutton, GB
Jun 11, 2014 1:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i 've been charged for about 1000 pounds for the games which were free please refund my money or i will go to the justice, police .Thanks

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C. Hart
Greenwood, US
May 12, 2014 12:08 pm EDT

I have been charged 49.99 on my card. I have emailed the company and no one has gotten back with me. I have also went to my bank about this matter. I need to speak with someone concerning this matter so the money card be refunded back to my card

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Thea de Wit
, ZA
May 12, 2014 3:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Same thing happened here - ZAR 653.95 from credit card. Can someone please advise on how to proceed to put an end to this and to get refunded?

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Milissa Gookool
, AF
May 07, 2014 6:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I thought i was the only person experiencing such pain. i purchased a tablet for my for my eight year old has a tablet. I received a credit card statement for over $7000. worth of games. utter madness. I NEED TO BE REFUNDED. THIS CANT BE REAL. What is my next step.

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richy38
, DE
May 02, 2014 10:45 am EDT

My ten year old daughter has been playing games on your gaming site which she thought were free but have been charged over 100 euros on my credit card, I dont understand how my details stored some where else on a tablet can be used by a gaming site when I have never used them except for work as it was charged to a corporate visa card I have, also my daughter does not have my three digit security code . HOW CAN 14 PAYMENTS BE TAKEN WITHOUT A SECURITY CODE THIS IS MADNESS ! lrw3663@googlemail.com

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PREDRAG JAVORIĆ
, HR
Mar 18, 2014 9:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been charged 61, 99USD from GOOGLE / GOOGLE.COM/CH for the following games listed below from my bank as these were unathorized charges by google from my credit card AMERICAN EXPRESS I would like payment to be revert by sending my money back to my credit card please.

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GABRIELA HERNANDEZ
Corpus Christi, US
Feb 05, 2014 10:32 pm EST

I HAVE BEEN CHARGED ALMOST 100.00 WORTH OF GAMES ON MY 6 YR PHONE I JUST GOT HER THE PHONE TO CALL ME INCASE OF EMERGENCY, THIS IS CRAZY GAMES JUST POP-OUT ON HER PHONE SAYING THEY ARE FREE GAMES N THEY ARE NOT IT GOES STRAIGHT TO MY CREDIT CARD. I HOPE THIS STOP AND I AM TRYING TO GET A PHONE NUMBER.