Complaint Rating:

Company information:
Google
Georgia
United States

I, like many others, signed up to receive a free CD from Goggle Treasure Chest. Although I never received the CD/DVD, I was charged 70.00 + dollars. My bank gave me their number and after calling Google Treasure Chest, they gave me a confirmation number and did put the money back in my account within 10 days. Now, today, I have a new charge of 38.81 (est.) and when inquiring about it, it is from SafeLock ID. I was able to find their number after reading many of the postings on this site. Their number is 1-866-951-1406. When I called them, I was told by a man named Justin that they no longer represent Google Treasure Chest, but they do represent SafeLock ID. I told "Justin" that like many others, I had agreed to pay the 1.99 to purchase a CD but nothing more. He said that all of these type charges are outlined in terms and conditions. He agreed to cancel my membership with SafeLock ID, but would not agree to reimburse me back the money I had lost. At this time, I have no idea what other memberships I may have unknowlingly signed up for.