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Google Treasure Chest Complaints - SCAM

Review all Google Treasure Chest complaints

Google Treasure Chest

Posted: 2009-04-04 by   Tracey
SCAM
Complaint Rating:  100 % with 23 votes
Company information:
Google Treasure Chest
Naperville, Illinois
United States

ABSOLUTE SCAM. I checked my bank balance this morning to find a $72.21 charge. After scouring through my bills to make sure it wasn't something I incurred, I filed a fraudulent claim with my bank. I googled the info I had and came up with nothing. I then went to my mail box to see a disc from "Google Treasure Chest." I looked at the package and right away saw the "Sandy UT" address I saw online in my checking account.

KNOWING I was led to believe all I was to pay for was a shipping charge, I jumped back online and like the rest of you, my email to support@googletreasurechest.com was bounced back. I went to their web site http://www.googletreasurechest.com and got nowhere. You have to "sign in" to get ANY information - the last thing I want to do is "create a member account" only to get yet ANOTHER bogus charge.

I now have to wait until Monday to get a customer service rep on the phone. Meanwhile, this freaking charge has put my balance in the negative. I've been out of work for 9 months - this has been an absolute nightmare.

THEY ARE SHARKS AND SHOULD BE PUNISHED TO FULL EXTENT OF THE LAW. How heartless can you be????
Comments United States Unauthorized Charges
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 134 days ago by   Dee-Dee 0 Votes
I was almost scammed too I did sign up for the Google Home Income kit. I tried to cancel but can't get through. I was a little lucky that my bank fraud department contacted me to alert me that a transaction was trying to go through they intercepted and denied it. I thanked them and they canceled my card. Now I got to wait for a new one. Please if you signed up the the kit then realize it's a scam contact your bank right a way. These people need to go to jailed and be sued.
 150 days ago by   slmfish +1 Votes
You should see about getting your credit or debit card numbers changed. Then they will not be able to make anymore charges to your account. My bank told me that they would keep trying, but as the charges were denied they would eventually quit. Wouldn't it be ironic if they sued me? Anyway I hope that someday they will get caught and go to jail. Unbelievable people can stoop so low.
 150 days ago by   j in GA +1 Votes
I was also scammed by these people. But they did not only get me for the 1.97 and the 72.21, they within 10 days charged my card 221.10 and i did not even receive the disk. Have no number to cancel, discontinue or any other information to get this bogus charge to discontinue. I did however empty my debit card so that they could not be approved for any further charges.
 151 days ago by   Chuck Turner +1 Votes
You are right. Google Treasure Chest is a scam and a half!

See:

http://strangelyperfect.tv/3099/google-treasure-chest-its-a-scam-and-a-half/
 151 days ago by   EBI510 +1 Votes
Do not listen to these people who state this is not a scam. They are plants from the company Google Chest. The only way to get your money back is to go to your credit card company or your bank and tell them this company is a scam and you did not authorize this charge and you want a CHARGE BACK. This is the only way I have been trying to get my money back since May 15th. I have been to the Attorney General, BBB and the FTC.. The FTC stated that everytime they track them down and get to the address they are gone. They are very good at what they do. Forget trying the upteen numbers. They give you the run around to tire you out and keep your money. It is to much paperwork and they have to prove their service or product to keep your money on a chargeback. See this ABC News Video on Google Treasure Chest Scam http://abclocal.go.com/wpvi/story?section=news/special_reports&id=6873047
That is the only way. Go to the Fraud Dept. of your bank, file a claim for a charge Back. That is the only way you will ever see your money again.
But first always call a nd cancel this service or they will keep charging your credit card. That is first and foremost.
There numbers are: Google Chest 888-705-1275 Grant Springs: 888-247-2155 Safe Lock: 866-879-1266

Good Luck...
 154 days ago by   DeeJess 0 Votes
I too was a victim of this scam, and I did read the fine print. All I paid for was the shipping of an informational CD. During this transaction I was taken to the Google Treasure Chest site, wherein siging up for an account seemed required to finishe the CD shippment transaction.

After realizing my account had been debited for something i did not purchase, nor approve, I called the number listed on my statement and received an address where I could request a refund. All the numbers provided by their site were in India, and i was also charged an international transaction fee.

Surprise, surprise, my "in writing" request was RETURNED TO SENDER...

I was hit twice, but that's my fault for not seeing it on my account in April. Now the site isn't accepting any new customers...wonder why? I hope those who perpetrated this crime rot in hell.
 166 days ago by   eviled35 +1 Votes
Thank you I sent an email... Been fighting since 4/1/09 against this even my bank is giving me problems... I have names, Numbers, Even a Police officer that I called from thier supposed home office in Wyoming stating that it is a scam... I dont care about the 72.21 I care about being taken advantage of... If I wont the lottery tomorrow and had millions of dollars - GAURANTEED I would not stop trying to get my 72.21 back :)
 166 days ago by   Chuck Turner +1 Votes
There is a class action lawsuit being planned against these scammers - contact the lady mentioned here:
http://strangelyperfect.tv/3401/google-treasure-chest-phone-and-address-list/#comment-1482
 166 days ago by   eviled35 +1 Votes
I too was a victim of this scam. When I was charged I contacted my bank and went through the lengthy process of disputing the transaction. They informed me ( my bank ) to contact the local authorities where the company resides. I proceeded to contact the police department in Wyoming. The officer that called me back informed me that he had dealt with numerous calls regarding this and that the address on file for the CC transaction does not exist, nor does the company - at least not in Wyoming. He said the FTC does have an open ivestigation and I should contact them. In the meantime - going on 2 months - I have yet to receive my refund, my dispute, and I had to cancel my card and wait until a new one arrived. Steer VERY VERY clear from this company and everyone that reads this PLEASE FILE A COMPLAINT with the FTC. Also, if anyone knows about any type of LAWSUIT being filed LET US KNOW.
 181 days ago by   Mayflower +1 Votes
Same thing here in NC, I canceled the next day, never recieved any cd...and they charged my account $72.21 on the 15th of May. got billing saturday from card acct. Saw it was on there. Just called said is canceled. but have to write another address for refund. Gave cancelation number with the date said so sorry...so writting not to them but the AG of Utah, and NC.
 186 days ago by   Tracy D. Law +1 Votes
Same thing as above.
$72.21 was taken out of my account. I am going to follow the direction of Chuck Turner above and contact the following:
You should file a complaint at:

The FTC:
https://econsumer.ftccomplaintassistant.gov/

The Internet Crime Complaint Center (IC3)
http://www.ic3.gov/default.aspx

The Attorney General's of your state and of the state where the scam is located (Utah):
http://www.naag.org/attorneys_general.php

BBB:
https://odr.bbb.org/odrweb/public/getstarted.aspx
 187 days ago by   slmfish 0 Votes
I should add to my comment above that either the day I ordered the CD or the next day someone called me with a local area code, telling me that I had a free 15 day membership to the Product Resources Network. After the 15 days if I didn't cancel I would be charged $37.77 or something like that. I did get a confirmation email regarding this and cancelled ASAP. Also received a cancellation email and was never charged. All I can say is people are making money off this, but not in an honest way. It is really a shame at this time when people are desperate enough to sign on for this that there are people primed to take advantage of them.
 187 days ago by   Chuck Turner +1 Votes
Been a victim of the Google Treasure Chest scam?

You should file a complaint at:

The FTC:
https://econsumer.ftccomplaintassistant.gov/

The Internet Crime Complaint Center (IC3)
http://www.ic3.gov/default.aspx

With the Attorney General's of your state and of the state where the scam is located (Utah):
http://www.naag.org/attorneys_general.php

BBB:
https://odr.bbb.org/odrweb/public/getstarted.aspx

If you don't let the authorities know then you cannot expect them to do anything.
If they get a large number of complaints about a company they will investigate.

You can read more about the Google Treasure Chest scam here:
http://strangelyperfect.tv/3099/google-treasure-chest-its-a-scam-and-a-half/
 187 days ago by   ISABEL 0 Votes
On 4/29/2009 I also encountered the same situation happen to me. I received a call from GOOGLE TREASURE CHEST to work from home which I only authorize a payment for the amount of $3.88 for the delivery of the disk WHICH I NEVER RECEIVED and on 5/15/09 I checked my bank account and I had an unauthorized charge of $72.21 made to my account and made my account overdraft. I have made a complaint to the Better Business Bureau. I demand my refund upon effective immediately. Their customer service are rude and have no professionalism skills and they're a scam.
 188 days ago by   slmfish 0 Votes
I just noticed a charge today on my credit card for the Google Treasure Chest and was also charged a Foreign Transaction Fee! It looks like the charge came from Great Britain or something. I am hoping my CC company will resolve. I will also be changing my card number before they can charge me again!
 193 days ago by   Hard Working American 0 Votes
Man, I have to say you people are what's holding back America...looking for a FREAKIN HANDOUT!!!

Get off your asses or sit you ass in front of that computer and actually READ through the info provided on the CD. You can't honestly believe that someone will show you how to make $3k to $5k a month for doing what you are already doing...NOTHING!

I do not feel sorry for you idiots one bit! Just plain lazy..that's all!

I made $500 last month and I'm on track to make close to $750 this month...but hey, I did my research. I read the fine print that everyone should read when using their credit card. I've also read the CD at least 3 times and log in to the member site and learn more everyday!

So cheers to you whiners who are to lazy to do something for themselve...I guess the rest of us will keep paying your stinking welfares and handouts.
 199 days ago by   karlos5 0 Votes
I too am the latest victim of this money at home scam but not only was I charged the $72, this am found another charge for $38 from another company I've never heard of. This was even after I cancelled the original program. My bank would not help with this problem because they said if it's listed in the fine print, their is nothing they can do except stop charges on additional transactions. Beware!
 215 days ago by   upset 0 Votes
Where were all these comments when I was making that purchse? I wish I had known then what I know now! This is the biggest scam on us jobless people who would probably resort to any hope of making money to feed our families. This morning I noticed a charge of $72.21 on my bank card with a phone #888-705-1275. I called that # right away only to find out that they are 2 hours behind our time. Next thing I called my bank to cancel the bank card.I'm still trying to call that # and now my bank is also investigating. I hope these people are caught and punished for what they have done to others.It's shameful and unforgivable!
 218 days ago by   Tracey +1 Votes
They are now advertising with a new look - using a child-like drawing of a mom with ad copy that reads something like, "Find out how this Christian mom got to stay at home and earn money, blah blah blah." My mom sent me the link and said, "Isn't this the google scam you told us about?" - sure enough - same scam, different dress.

Check THIS out:

http://strangelyperfect.tv/3240/google-treasure-chest-update/

If any of you thought you would never be the kind to fall for a scam like this, take heart. I'm not bragging, but I am certainly very internet-savvy and make my living from using a computer. Shame on me for believing a "sounds too good to be true" bait.
 218 days ago by   single mom +1 Votes
i got the disk and it was so confusing so many freakin programs you have to read and the $72 is bull crap i guess these people love to scam others... and i just requested free info and didnt enter my cc info and was still billed how did they get that these people need to go to jail

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