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4.4 8750 Reviews

Google Complaints Summary

257 Resolved
1229 Unresolved
Our verdict: With Google's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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7:45 am EDT

Google unauthorized credit card charges

On my little brother phone was signed my credit card, and I signed that if he has to buy something he need the authorization of the password before doing it to make my credit card sure.
Now i just see on my credit card balance that were spent 1476 NIS from google application, and I really want to complain all these transaction because google didn't ask for an authorization before doin the transaction!
I don't have the money to pay this 1476 NIS and I want my money back!

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Rosalind Hughes
, US
Nov 01, 2016 7:12 pm EDT

that was not a sam my account google Music g.co has been charged I do not want to have it so please take off charges on my account (ca627613271230) number that came up #5968 thank you to take care of it the charge was $14.99 twice in October and November.

thank You
Rosalind Hughes
rozy@mosquitonet.com

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Rosalind Hughes
, US
Nov 01, 2016 7:05 pm EDT

google Music g.co /play help#Ca account number I think ca627613271230 #5968 on my account I didn't authorized it was once .99 twice on my account once in October and November all as so please get rid of it no way to play.

thank you
Rosalind Hughes

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8:06 am EDT

Google unauthorized credit card charges

HI, i do not look at my bank statements unless I notice a problem went to bank today they pulled up statements from since start new year because I noticed money missing they think it all started with this google kabam this month after taping mac machine there were charges from something I never heard of google kabam 1 from 5/31 $4.99 another from 5/31 $29.99 two more on 6/8 one for $1.99 and another for $4.99 would like to hear something back I never put in any information to order anything i do not play games on my phone no time for games. THANKS, MARYANN

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6:44 am EDT

Google customer service

I had an account on Gmail and one day when I wanted to log into my account I wasn't able to do that! I tried to contact Gmail customer service to get some help but they ignored me and never replied. I was very disappointed, but since I was very satisfied with the website itself I decided to make another account. So I made a new account and used it for about three moths without a problem. But they also blocked it! No matter what I've tried I was not able to access my account! Customer service still ignores me!

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8:03 am EDT

Google unauthorized credit card charges

My name is Brian Dineyazhe. I have been receiving charges from "Youtube g.co/payhelp#CA" in the amount of $10.63, and has occurred about 3-4 times so far. I have not approved nor subscribe to any such product(s). I would like a refund and to remove my credit card information from your system! My email address is [protected]@gmail.com

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7:27 pm EDT

Google unauthorized transactions..

Im having money taking out by this company, for no reason. and i would like help to stop it. there is no reason for them to take money out! and if all possible refunded. take took quite abit out. i dont know how much. but would like it to stop!

GOOGLE *Kabam GOOGLE *Kabam GOOGLE.COM/CH CA, is what the transactions are coming from..

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1:35 am EDT

Google i'm not getting any emails!

I used Gmail for work purposes and it was very important to me.
I'm not getting messages and I have no idea why to do. I even asked a friend of mine to send me an email and my friend sent me a message. I saw that with my own eyes, was standing near him. I opened my Gmail account and saw that nothing came! I need to fix this problem as soon as possible! I wanted to get some help from Gmail customer support service but they did not reply!

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10:26 am EDT

Google unauthorized charges

My name is michelle lopez and i got charged today $10.66 with transaction listed as "pos debit google *youtube g.Co/payhelp ca". I have never had this charge before and never agreed to anything with youtube! I want a refund and don't want it to pop up anymore. Email is [protected]@gmail.com.

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11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Google lodging complaints / contacting google with questions & suggestions

For some reason it seems impossible to contact Google with questions and suggestions. Only help pages are available. Is Google a robot or what?
I only wanted to suggest that they provide an option on the default Google search page where one can disable the .gif that is inserted daily. I find the latest doodle fruit games gif's extremely annoying and just want a simple efficient search engine (like it used to be).
It seems very strange that a large powerful company like Google has no easy way to get in touch, or any form of customer service link, except the 'help' links. Sometimes one wants more than just the offered 'help'. I'm sure they can create some jobs by implementing a customer support service center and thereby add value to the company by evaluating suggestions etc.
Otherwise I am quite happy with what Google offers.

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Ok, found way to lodge complaints, just after I submitted this complaint.. Oops.. On google - contact us: Need help with G search -> Troubleshoot and request removals -> Report a problem with Google search In short: Do any search on Google.com Scroll page bottom Click send feedback Let's see if they respond..

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Kreuzword
London, GB
Dec 24, 2022 2:57 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Messrs, in a registered from me Gmail kreuzword@gmail.com I found out an attached and one fake in my opinion email address with my name as recovery gmail- papazgeorge@gmail.com for my email kreuzword@gmail.com.As second step verification I saw both phone number one is mine [protected] and other with same number at last 21 which is not mine yet. When I tried issued recovery password understood that I have to look for this one fake address papazgeorge@gmail.com which is not mine yet to receive recovery code for my email address kreuzword@gmail.com In fact it is impossible And I understood that thefters issued sow information name from my yahoo. Com email address papazgeorge@yahoo.com and became onother one in Gmail with my name to be seems made from me. Obviously this addresses are issued with HD Internet from thefters for financial abuses because I found out both Emai addresses registered in my phone with Google + for HD calling

No [protected] and No [protected] issued for call sellers different financial products from my name. I kindly beg You to inform Acton Fraud Police and to be block this fake Gmail papazgeorge@gmail.com which is not mine and made from me yet When I tried to issued Internet and made connection with Apple or Huawai information which I received from my phone is You have not Internet and can't make connection with our servers. However I receiving all day long Internet under the name Yettel.bg which obviously is fake Internet. Many times I made complaint in front the Yettel. BG but any answer and cooperation did not receive yet

I beg You for help to be block Your servers for issue financial abuses with my name in all over the World with gifferent email addresses issued my names at all

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D
9:07 am EDT

Google unauthorized credit and debit card charges

Google inc has been making unauthorized charges to my account.
Two incidents on july 24th 2016,
Google *niantic inc g.co/payhelp#ns $13.99
Google *btebeek g.co/payhelp#ns $2.89

And another july 27th 2016
Google *niantic inc g.co/payhelp#ns $13.99

I authorize any of it and I would like my money returned to me.
I also want my cards completely disconnected and removed from whereever they are stealing them from!

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essara
Winnipeg, CA
Jul 28, 2016 2:18 pm EDT

does one of your kids play Pokemon Go?

Pokemon Go is made by Niantic Inc

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7:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google google adwords

I created an adwords campaign earlier this year. It was costly and not really delivering profitable clients so in early June I decided to cancel it. So I went to the dashboard and paused the campaign. Later that month, I noticed that I received a few more charges to my credit card. Thank goodness I noticed because Google quietly bills you and never sends a receipt for your transactions - they go with the philosophy that people will set it and forget it and thats how they make their money. The only thing is I didn't forget - I paused the campaign. So I went into my account and viewed my dashboard and it was in fact paused... but why was I still accumulating charges? So I called - I couldn't get through. I submitted a ticket to have someone contact me - no response. All the while, my account was racking up. I was freaking out. I finally got through by spending 1.5 hours in a queue. They told me there was an Adwords Express ad that was running that couldn't be viewed by the Adwords Dashboard. At this point I am seeing RED. WTF, a company that owns the online world with the slickest platforms and Adwords Express (whatever that is) isn't integrated into their flagship platform. Seems to me like...

- by not sending reciepts
- by not responding to my messages either by phone or email
- and by not integrated hidden campaigns like Express

I can only summize that they are actually creating a business model of working the system to make money. The crappy part is there is no recourse for people like me - a small business owner. They will not offer my a refund despite how many valid (and arguebly illegal) points I bring up.

Do not use this service. In the day of social media, there are plenty of other services out there that will garner better results (I have a digital marketing background - I should have known better). Plus, I never realized how shady these practices can be - Google you dissappoint me. I expected more from you.

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Samuel Braxton
, US
Sep 30, 2016 9:37 am EDT
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Google -adword complaint.
Dear Sir: Im contacting you today because as a advertiser for the past 7 years, I have incountered a problem in updating my adword google ad. Because of poor response I received from a google ad, which has been running for the past year I decided to create a new web-site on advice from my web master, .aswellas up-date google ad.. Because I have had many ads on google over the past 7 years. I contacted adword representatives, to asist me in clearing the way for my new ad. It was my decison to delect all past ads . Current, I have only one campaign, , which has 4 key words. Sofar, the only ad that appear on google is a ad that was supose to have been delected. It has been two weeks since this problem ocurred, and as of today their has not been a resolution. I was told yesterday, Thur, September 28th that my ad was running, but (support-norerly@google.com. (agent) could not direct me to where the ad was running. To date, a deleted ad is now showing on google in place of my one and only new ad.. My complaint is that an old delected ad is showing on google in place of my one and only campaigne 1. This is the first time I've has this kind of problem. I would kindly appreciate your looking into this matter

Cordiality,
Samuel Braxton
kbpublishing@aol.com
Customer I.D. [protected]
[protected]

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D
7:56 am EDT

Google unauthorized debit card charges

These are all charges we [my wife and i] did not purchase...

469216 google alexander z g co payhelp * ca $1.50
469216 google john li g co payhelp * ca $2.99
469216 google kodek apps g co payhelp * ca $1.99
469216 google rebootdroidapp g co payhelp * ca $2.99
469216 google shuisky g co payhelp * ca $1.99
469216 google app holdings g co payhelp * ca $1.46
469216 google play credit g co payhelp * ca $5.00
469216 aol fs idvault [protected] * va $4.99
469216 lookout inc lookout com * ca $2.99

As you see, there are the same beginning reference #'s but different things...

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Akshay Gawande
, US
Jul 10, 2016 12:41 am EDT

I am not using smule app removed and block my smule account

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D
8:26 am EDT

Google biased searches

There seems to be ample evidence in many areas from auto complete to the priority of returned searches of a liberal, Socialist, and Democrat bias in searches on Google. I have seen this myself when compared with searches on BING, Yahoo, and others. It concerns me greatly as many students rely on your site.
I know this may not be intentional, but it is there none the less and needs to be addressed. Your users must know that searches they do on your site are as unbiased, fair and free of prejudiced algorithms as is humanly possible. I asks you to fully investigate this and widely report your findings and remedies.
David R. Kraner

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Richard78499
, US
Jul 27, 2016 6:57 pm EDT

F...u...c...k... the liberal c...u...n...t...s...

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4:27 am EDT

Google unethical behaviour

on 4/25/16 a representative from roc nation called me and offered me $1, 000 to remove my video from youtube because they said my video was becoming too popular showing up in kanye west search engine online because he didnt have a video for his "famous" song at the time and my "lit" music video became the #1 search result in the world when looking for the famous video. After I declined the small offer they told me that they were gonna get the video down weather I liked it or not and that I should have just taken the bribe. Later that day I received an email from youtube stating that they have removed my video from youtube but did not state any reason which I felt very odd but I began to remember what the rep has just threatened me with. Youtube didnt add any strike to my account or anything and wasnt really allowing me to respond to the unjust video removal but I emailed them every way I could find with noting but a copy and paste generic response that wasnt even on the topic of my inquiry. Once I tried to click the video link it sent me to a page stating that the video was removed for violating terms of service. After reading over the terms of service with my attorney we concluded that there was no way my video violated any terms of service and we wanted answers. On 5/6/16 About one week later I wrote a letter to the bbb explaining this situation and showing how my video did not violate their terms of service. The very next day youtube emailed me and changed their decision for removing my video from "violation of terms of service" to "violation of community guidelines". They then issued a community guidelines strike and I immediately appealed the strike letting them know that this video does not violate any community guidelines and waited weeks for another response. During this time google kept replying to my bbb complaint with generic copy n paste messages without ever addressing my issue because they know this whole issue is very shady. One of my inside sources at roc nation stated they know for a fact that one of their reps contacted youtube and paid them to illegally remove the video and stated that they can do that if they want. The roc nation rep also stated that google/youtube was paid a nice amount of money to pull the video down without question and they will hide behind technnicalities to try and keep it down illegally honoring their record label pay off bribe. I then continued to write youtube letting them know that my video doesnt not contain any spam, hateful content, threats, vulgarity, nudity, violent content or any copyright issues therefore its impossible for the video to have violated any community guidelines. After submitting this weeks after removal, youtube made it so that I can view my video again from my dashboard but it was not public while they review my community guidlines removal appeal. Days later the video came back down and youtube emailed me saying my appeal had been denied without once again making it clear why my video was removed in the first place. This ridiculousness has led me to believe that the illegal removal of my video is accurate and that google/youtube was paid to take my video down illegally. I invested thousands of dollars of google adsense to get the traffic of that video in the millions. Also the video was generating hundreds of dollars daily in ads. This illegal removal means nothing to roc nation or youtube but this had destroyed my income and reputation all because google has allowed illegally activity at their business. Before this I thought google/youtube was good business that followed rules and laws but now I know its just a big corporate entity that cares nothing about regular people like me that are working hard to feed their families and pay bills. I dont feel its rights that a company can just make up its own rules and destroy peoples lives without explanation and no one does anything. Please help

Video:
https://www.youtube.com/watch?v=x7RBi36GNeA&feature=youtu.be

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AnnamariaGarg
, CA
Jul 20, 2016 5:15 am EDT

I'm very disappointed to see how many people got rubbed from google, with such a big name, do not trust and never give or purchase anything that has to do with google games, / download they keep your card info and bill your card every month for things that you never download, , google us a big scame

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1:03 pm EDT

Google unexpected transaction

On the 15th of may £9.99 was taken form my account in a transaction which I did not authorize.

If possible I would like to know why this money was taken from my account and if it can be refunded.

My email is p.[protected]@gmail.com which is connected to my google account.

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4:03 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Google - unauthorised payments from my account

Google *line corp g.co/payhelp# gb £31.16 Google *smule inc g.co/payhelp# gb £1.99 google *smule inc g.co/payhelp# gb £1.99 Google *smule inc g.co/payhelp# gb £1.99 Google *outfit7 g.co/payhelp# gb £29.99 Google *outfit7 g.co/payhelp# gb 0000 £4.49 Google *line corp g.co/payhelp# gb 0000 £1.15 Google *line corp g.co/payhelp# gb 0000 £1.15 Google...

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4:15 pm EDT
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Google unauthorized - fraudulent charges

Google *PerBlue.g.co/Payhelp# CA
I have 6 separate charges on my bank card ranging from $2.99 to $99.99, totaling $167.94.

I downloaded my Google account and these charges do not show up. I use Google Play to pay for my Pandora subscription and 1 game I play, Candy Crush which show up as Google King on my statements. The most I have paid to play my game is $4.99, typically always 99¢.

I have notified the fraud department of my bank to reverse these charges and I had my card blocked.

I believe the Google Play system is compromised by hackers and they are no longer secure. Either that or Google is corrupt.

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10:33 am EDT

Google I don't receive emails!

I used Hotmail for years and everything was fine until I noticed that I'm not getting all the emails I am supposed to get! I asked my friend to send to me a message and nothing came! She sent me about 5 mails and I never received those. Waited for several days, thought they might come later, but received nothing even after a week! I really need this Hotmail account because I use it for my job and it is very important to me! Hotmail customer support ignored me and did not help!

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raj mandhan
, PK
Oct 31, 2017 8:43 am EDT

I used Hotmail for years and everything was fine until I noticed that I'm not getting all the emails I am supposed to get! I asked my friend to send to me a message and nothing came! She sent me about 5 mails and I never received those. Waited for several days, thought they might come later, but received nothing even after a week! I really need this Hotmail account because I use it for my job and it is very important to me! Hotmail customer support ignored me and did not help!
my new e mail is rajkumar_135@outlook.com andi original one i m not getting e mail is doctorraj_2003@hotmail.com plz solve my problem.

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11:14 am EDT

Google google sega g.co play charges

I am checking my account and I notice charges that a minor made and you all just deducted without verifying whether he was of age to make these charges. I have charges for
4/11 of $8.21; $8.21; $4.11; $8.21;$3.90; and $4.11
and 4/15 of $1.05
These total $37.80 that should be refunded to me. I need a phone number to call you about this and just how you plan to go about refunding me. I do not want to put my personal information out here but will gladly discuss it person to person.

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9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Google don't know

So I go and check my bank account and find that it was just charged 8 times by google. 4 of them said GOOGLE *SPICERACKM g.co/payhelp#. The other 4 said GOOGLE *SPIC g co payhelp. Both of them followed by CA and a number. All of them costing $4.99 each except for the last one which cost $9.99. This amounts to $44.92. What is this and why am I being charged? It started Wednesday, 4/13/16, and some are showing as pending transactions for Monday, 4/18/16. These are the only times that I have ever "bought" anything from google. I have not eve bought a spice rack or anything. I believe that this is illegal as I have not given any kind of consent for these transactions to be made
Starting from the earliest one:
PURCHASE AUTHORIZED ON 04/13 GOOGLE *SPICERACKM g.co/payhelp# CA S586104219600266
PURCHASE AUTHORIZED ON 04/13 GOOGLE *SPICERACKM g.co/payhelp# CA S466104236869251
PURCHASE AUTHORIZED ON 04/14 GOOGLE *SPICERACKM g.co/payhelp# CA S586105010142256
PURCHASE AUTHORIZED ON 04/14 GOOGLE *SPICERACKM g.co/payhelp# CA S586105030649066
PURCHASE GOOGLE *SPIC g co payhelp CA
PURCHASE GOOGLE *SPIC g co payhelp CA
PURCHASE GOOGLE *SPIC g co payhelp CA
PURCHASE GOOGLE *SPIC g co payhelp CA

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Susan Harvey
, US
May 04, 2016 12:19 pm EDT

Please please watch your accounts! If your locked out no matter what type of account CheCk it. In 2013 my account was compromised! Someone added the bank of Indonesia, a Korean man to my Google recovery account those accounts were allowed to take ALL of my back unemployment. A man from maryland had my edd card on his Origins (ea) account. Over 1000 transactions were ran through the account with (per Google no such thing as authorization) I went to every merchant to find out every invoice was invalid an that Google bought the app rights so they recd benifits from the transaction. My transactions were NOT AUTHORIZED yet Google refunded a porion of what was stolen (proved) from me an has given three different refund list that match nothing! I lost my home my car, have destroyed relationships all because Google said it was a friend or family member. I'm not Korean or Indonesian so I'm thinking I'm not related. I've been told on at least three occasions by Google your info has been stolen there are duplicate account an the next day they day it wasn't stolen you authorized the transactions that were seconds apart. I was destroyed by the ones we are supposed to trust BANK OF AMERICA/EDD CALIFORNIA, T-MOBILE, CREDIT ONE, AND GOOGLE! The kicker if you don't know you have a Google wallet your Gmail password opens wallet and your bank an even though Google flagged it twelve times an released it to clear checks in 20 minute, even though Bofa flagged two days after it started with no statements sent until after they denied fraud claims a year an a half later I'm who gets to pay for someone in another location (country) billing my account! Please I don't want anyone else to go through what I have! I have over 6000 documents to back up every word! CHECK YOUR ACCOUNTS!

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7:20 pm EDT

Google chrome browser = malvertising generator

Google Public DNS: An Introduction
Dear Googlers..
I don't know if your engineers were having fun on april fools day, but Mr. google.com, your Dns servers 8.8.8.8, 8.8.4.4 were resolving my browser to sum disgusting, revolting content that had nothing to do with what I was searching (Your chrome browser by the way)I got the pop-up about u dissolving support for mac users 10.68-80 .And I find that to be an affront to poor cpus users who can't afford to up grade for new hardware or software because a billion dollar company wants save a few pennies.These wonderful hardworking people have to food on there tables and keep the lights with not having to worry about Sum rouge googler manipulating the search results for kicks..The search results google was resolving to my browser were so disgusting and very hurtful content, Hard working wifi users have enough to worry about without having to worry about if there net connection will be sent filthy, sick content by april fools joke, It was truly despicable there were horrible, horrible names about the LGBT communities, Latino's, The blacks, women, and just regular god loving Americans like me…I have analyzed this fairly throughly….I have the wireshark pcaps--)redacted( this was form your ip address..your homepage I have included the logs as well..If this was sum kinda if sick joke may the lord pray for you..It was awful..Very hatefuls words, , And the images. I typed in networkworld and it page resolved to images i do not care not to remember … Mr.Google Life is very difficult for everybody and all people have problems, but if your network "professionals" or sum entry-level blogger/desk help went rouge and got admin rights and did this hurtful, disgraceful, cowardly thing he should be terminated immediacy..I hope an internal audit is done and I would like a copy of my raw tcp, udp dump and a map of the network connections at origin of source.
At the end of the day Mr.google All us petty everyday people just wanna to come home and fire up to the ole wifi-> and find what ever entertains us be it we watch a lil netflix or play sum stupid game or sum trendy communication app or just read boring white papers about vulnerabilities…There needs to be an internet police or sum kinda of regulations in place if your not gonna protect us(the users) from malvertising.I believe and pray the Gop gets power and holds the internet hostage till it gets its way--a bIgGER chunk of the ad revenue.The internet need protectors who will up hold it's free flow of information with right not be undated with in intrusive ads which you google do not throughly scan leaving billions of user at risk to malware..If you could have seen the hateful disgusting pictures your search engine was resolving to-frankly it was so horrible, the words were hateful, if your children saw this u would be ashamed…Frankly I been treated very baldy…I don't deserve to be sent such violent hurtful images and words it was disgraceful….Mr. Gooogle do your engineers have no heart.?No sysmapthy>.?Well who ever was behind this should be ashamed of himself--it was so vey hurtful…I know you have sum great people working for you, but the gigglers who did this are co heartless and unfeeling.This is there idea of a Prank april 1 fools day gag--it wasn't funny in fact I Found it very hurtful…What if a child had seen those disgusting images or seen these hateful words? the gogglers who manipulated the search results or mis impersonated you should be reprimanded.Very, very hurtful..And I love serge brain and Larry page(I have sum vocal warm ups that can help him if larry still having voice problems--i went thru it.and I can email U THE WARMUP VOcAL EXERCISEs if u want, I'm sure a man of your stature can find my email u know everything about me.)but if serge or larry so what these gigglers did as april fools joke they would be ashamed of you Googlers for this heinous un provoked attack…I think if my be over sum thing I said Twatter, I mean can You believe this..?I mean no one can take a joke anymore..But yes I love google I use there product, i love there products-but please lOok into the matter..If sum one is dns poisoning your dns server, 8.8.8. or 8.8.4.4 summon needs to monitor it better, because if this was sum sick joke or-some thing it wasn't funny..A regular/poor american google user who may take his brewing over to firefox or who ever will respect my privacy and stop the flood of malvertising.., Routing tables would be nice.

john mccfee is the donald trump of cyber security..And he's balling
singed A hurt googler user

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Google Customer Reviews Overview

Google is a global technology leader focused on improving the ways people connect with information. Its primary service is its search engine, which is the most widely used across the world. Google also offers a diverse range of products and services, including the Android operating system, Google Maps, YouTube, and the Google Cloud platform. Additionally, it provides a suite of productivity tools like Gmail, Google Drive, and Google Docs. Businesses can utilize Google Ads for advertising and Google Analytics for web traffic insights. Google's offerings cater to individual users, enterprises, and developers alike.

Google In-depth Review

User Interface and Navigation: Google's user interface is clean, simple, and easy to navigate. The search bar is prominently displayed at the center of the page, making it convenient for users to quickly enter their search queries. The layout is intuitive, with clearly labeled tabs for different types of searches, such as images, news, and videos. The search results page is well-organized, displaying relevant information in a user-friendly manner.

Search Engine Functionality: Google's search engine functionality is top-notch. It quickly retrieves search results from its vast index, providing users with a wide range of relevant information. The search engine's advanced algorithms ensure that the most accurate and up-to-date results are displayed. Users can also take advantage of various search operators and filters to refine their searches and find exactly what they're looking for.

Accuracy and Relevance of Search Results: Google excels in delivering accurate and relevant search results. Its sophisticated algorithms analyze various factors, such as keyword relevance, website quality, and user feedback, to determine the most appropriate results for each query. The search engine's continuous improvement efforts ensure that users receive the most reliable and up-to-date information available on the web.

Advertising and Sponsored Content: Google displays advertising and sponsored content in a non-intrusive manner. Sponsored results are clearly labeled and separated from organic search results, ensuring transparency for users. The ads are relevant to the user's search query and are displayed in a way that does not compromise the overall user experience. Google's advertising platform also provides effective targeting options for advertisers, maximizing the relevance of the ads shown.

Additional Services and Features: In addition to its search engine, Google offers a wide range of additional services and features. These include Gmail for email, Google Maps for navigation, Google Drive for cloud storage, and Google Calendar for scheduling. Google also provides productivity tools like Google Docs, Sheets, and Slides, which are seamlessly integrated with its other services. These additional services enhance the overall user experience and make Google a one-stop destination for various online needs.

Privacy and Data Protection: Google takes privacy and data protection seriously. It has implemented robust security measures to safeguard user data and ensure confidentiality. Users have control over their privacy settings and can choose what information they want to share with Google. The company also provides transparency reports, detailing government requests for user data. Google's commitment to privacy and data protection instills confidence in its users.

Mobile Compatibility and App Performance: Google's website is highly mobile-friendly and responsive. It adapts seamlessly to different screen sizes, providing a consistent user experience across devices. Additionally, Google offers dedicated mobile apps for various services, such as Google Search, Gmail, and Google Maps. These apps are well-optimized, ensuring smooth performance and quick access to information on mobile devices.

Customer Support and Accessibility: Google offers comprehensive customer support through various channels. Its Help Center provides a wealth of resources, including FAQs, troubleshooting guides, and product documentation. Users can also contact Google's support team directly for assistance. Google strives to make its services accessible to all users, including those with disabilities, by adhering to web accessibility standards and continuously improving accessibility features.

Local Business Listings and Maps: Google's local business listings and maps feature is invaluable for users seeking information about businesses in their area. The search engine displays detailed business listings, including contact information, reviews, and ratings. Google Maps provides accurate and reliable navigation, helping users find their way to their desired destinations. The integration of local business listings and maps enhances the overall user experience and makes Google a go-to resource for local information.

Social and Community Integration: Google seamlessly integrates with various social and community platforms. Users can easily share search results, articles, and other content through social media channels. Google also provides access to user-generated content, such as reviews and ratings, which can help users make informed decisions. The integration of social and community features enhances the overall user experience and promotes engagement within the Google ecosystem.

How to file a complaint about Google?

Here is a guide on how to file a complaint against Google on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Google in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with Google.
- Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Google.

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Contact Google customer service

Phone numbers

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Website

www.google.com

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Use this comments board to leave complaints and reviews about Google. Discuss the issues you have had with Google and work with their customer service team to find a resolution.