Goodwill Industries reviews and complaints 1
View all 466 complaintsGoodwill Industries - store manager at foothills, az goodwill
I was very shocked to hear that a store manager is not able to help customers when they need help. I have been shopping at this goodwill for many years since it was located on 4th ave in Yuma, AZ. The last time I went, I purchased a yard planter and I needed help to put it in my cart so I asked a store manager, an African-American man that was there to help me put it in my cart, however, after I asked him for help, he told me that he was the manager and he couldn't help me so he got another person to help me. Unfortunately, the employee that he had asked to help me was still on his lunch break, so he had to go clock in and then came to help me. I was in complete shock that this store manager told me he could not help me since he was the manager. What kind of manager is that? I have never heard such a ridiculous statement that a manager/boss cannot help customers. It appears that the managers at the Foothills, AZ Goodwill have not been trained to be leaders.
Thank you,
John Forbert
Latest Goodwill Industries Reviews
Overcharged Vases Store #206 Donna Topia management Personnel issue Ridiculous pricing on many itemsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!