Goodwill Industries reviews and complaints 1
View all 466 complaintsGoodwill Industries - uncorteous managers/cashiers
I have been shopping at this store as well as donating, but I bought a pair of pants that did not fit and when I took it for a store credit the manager argued about the price then he said that I could only take clothing for exchange. If it is a store credit I should be able to purchase anything with that amount.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Goodwill Industries Reviews
Overcharged Vases Store #206 Donna Topia management Personnel issue Ridiculous pricing on many itemsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I worked for Goodwill and District Managers will tell their managers to try to do exchanges instead of store credits, because store credits are deducted from the stores sales for that day. They are a non profit but it is still all about hitting your sales goal. Can't tell you how many times I was told, " that I was only as good as my last numbers".
Anita, it's not Charity. Any money going into Goodwill goes straight into Goodwill CEO pockets. They're just a money making company hiding under the guise of a charity. They're very good at maintaining their image.
When I worked for them, oftentimes the managers would tell me that I needed to only give out store credit instead of refunds, so that goodwill retains as much money as possible. Shop local thrift stores. Avoid Goodwill.
Don't blame her for Goodwill's jerky attitude.
Try the Housing works thrift shop in Chelsea- better quality staff and goods.