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Good Guys Photo Complaints - Accessory up sell , canceled order!

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Good Guys Photo

Posted: 2008-03-10 by Kamal Ali [send email]
Accessory up sell , canceled order!
Complaint Rating:  0 % with 0 votes
Company information:
Good Guys Photo
2250 Homecrest Ave., Brooklyn NY 11229
Brooklyn, New York
United States
Phone: 1 866 299 5526
www.goodguysphoto.com

After ordering online, including giving my ccard CCV number, they called me to "confirm" my order. Instead, he tried upselling me a battery pack. When I declined, he hung up. After numerous attempts to get a live person on their phone line, the guy informed me my order had been canceled (probably b/c he couldn't make enough $ out of me w/o the upsold battery pack).

I'm posting this as soon as possible after this interaction b/c I know these guys re-register their domain names etc to keep ahead of the complaints.
Comments United States Consumer Electronics
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Comments

50 days ago by Robert [send email]
i dont think they hang up the phone on u maybe you are one of those buyer that buy something online n want the item or items the same day and start calling and asking for tracking number and eventually people get upset i have done many bnes with this guys and they are very kind and easy going guys ATTN: ROBERT (DHL)

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