Complaint Rating:

Company information:
GMAC
United States
www.gmacfs.com

On March 10, 2008 I bought a new car. I stilled owed on my old car which was financed through GMAC.

My dealer sent GMAC a payoff check on March 12, 2008. This check came with all my information; name address and social security #.

GMAC posted this check to someone else’s account.

I spent a month trying to figure out what had happened. Finally I called my dealer and she called GMAC and straightened out my problem.

I had called GMAC several times and sent 3 e-mails. No one at GMAC would help me. My car is finally paid off, but now I am owed an over payment from them and fear I will never see it.

DO NOT DO BUISNESS WITH GMAC. They are corrupt and incompetent. They do not care about their customers. I hope this paragraph helps others. I’m going to fight for my money and fight GMAC.