Complaint Rating:

Company information:
Delaware
United Arab Emirates

Dear Sir,

I have purchased 2 tickets online through credit card ( Confirmation No.U8GHAV Book date on 03-11-07 & I8FKBN Book date on 05-11-07). The amount at the time of Online transaction was 2096 AED & 1264 AED ( all inclusive of tax & Aig travel gaurd + credit card fee). But when I received my credit card statement I was surprised to find out that I was charged 2218 AED & 1335.23 AED respectively. I had enquired with my bank & they said that the tranascation was posted 3 days later & I am charged the diffrence as per the time of posting. I am unable to accept this comment because my tranasaction was completed on 3 rd & 12 th November respectively & I have got a ticket confirmation. I am not responsible, If this was posted on a diffrent date. I was also astonished to note that the diffrent was more than 5 %. Please look in to this matter and I would like to get my money charged extra refunded.

Thank you & looking forward for your positive reply.
Regards,
Manoj Mathew
Contact email: manojmathew29@rediffmail.com
Tel: +971 50 8498072