Complaint Rating:

Company information:
GEICO Auto Insurance
Augusta, Georgia
United States
Phone: Unk
www.geico.com

Other drivers insurance (Geico) was going to total my vehicle. Other driver at fault for auto accident. Geico requested my vehicle title and sent the towing service to pick up my vehicle; which they did. This is after my vehicle sat in Repair shop for over one month. Geico takes possession of my vehicle; then after the fact informs me that they will not pay for my vehicle repair; because clients insurance coverage is not sufficient to cover the total of my vehicle repairs. This is after they took my vehicle. I was informed that my vehicle was at a car lot awaiting for me to retrieve it. I'm responsible for recovering my vehicle from this lot. I had to make several calls to locate my vehicle and recover it and then start the whole process again with my Insurance company. It took 4 months from the time of the accident until I had my vehicle in working order again. In which I spent $300.00 in towing; out of my pocket and storage fees while my vehicle was in the repair shop awaiting for a Geico insurance rep to estimate my vehicle. I will never recommend Geico auto Insurance to any body ever again.