Complaint Rating:

Company information:
Geek Squad
Midland Park, New Jersey
United States
Phone: 201-447-9429

I have been waiting for over 2 weeks for them to do a house call after spending unlimited time on hold
giving them my confirmation number, name, phone, email address, all things that are required
due to security purposes??? The guy shows up this morning and after spending $266.43 the computer is the same. I then called them back and went through the same old story on the phone and they are going to call me back... their central office is in Atlanta I called them and was on the phone for over 42 minutes. Funny that they are supposedly computer geeks, but they don't have an email to contact them or complain about their services.

To be continued...