Complaint Rating:

Company information:
GE Money Bank
1033 Calle Mesita, Bonita, CA 91902
Bonita, California
United States
Phone: 6194725858

I was offered a 1 year no interest account to purchase an expensive Serger at All Brands. There was no card or opening statement sent. I received the first bill on 7/16/08 and it claimed to be the second billing, but the first I received. I called their office and a gentleman checked his files and agreed to remove the late fee, but says he can do nothing to give me my 1 year no interest loan back. It is now wholly due in September. There is a note saying my payment date has been changed under the notice of the late fee, so I will seek another lender to pay this off with a decent lender who will assure that I get my first bill. Meanwhile, when will somebody clean up these folks! This is the third new account someone in my family opened over the last year where the first statement never came or was claimed paid late (although the other bank says the direct transfer was completed 5 days early). These guys are doing it on purpose to raise interest rates to 22-34%! This needs to be investigated.