Complaint Rating:

Company information:
Paypal
United States

Had Paypal account that included GE Money Bank. Paypal paid 36.00 to MyLife/Reunion.com to renew a non existant subscription to them. Paypal refused to return my money and referred me to MyLife/Reunion.com. In writting, via e-mail, MyLife/Reunion.com agreed to refund my money. When it did not show up in my Paypal account within the 7-10 days they told me would be required I attempted to recontact MyLife/Reunion.com and they had closed their e-mail site! I contacted Paypal to find out what had happened to my money and they would not give me any information on the transaction! I closed my Paypal account, and also the associated e-Bay account. At this point I have no way to access my account number at GE Money Bank (you need the account number to access account) since I cannot log on to Paypal. It is a hell of a way to do business but I have no record of the account number. Now I cannot contact GE Money Bank and pay them what I owe (account balance less 36.00) because I cannot ID my account with them. This is poor way to conduct financial business, GE Money Bank!