Complaint Rating:

My boyfriend is in debt, and I've listened from the other side of the room to these debt collectors SCREAMING at him. I had to help him with a payment, and I spoke with Mr. Johansen, who was extremely rude and condescending and tried to refuse to pass me to his supervisor. When I complained of his attitude, he claimed that my attitude was worse. His supervisor, Mr. Andrade (I love that these useless peons make you refer to them as "Mr." or "Ms."), was equally rude and obnoxious. I asked him if these qualities were prerequisites to work at the company. He talked so fast I could barely understand him (he was not a native English speaker, either). Even though I was not the one with the debt, they treated me horribly, as if I was in the wrong somehow. I'm pretty sure you can't get anywhere by complaining to the company itself if it hires these types of people. If anyone has found a way, please let me know.