My boyfriend contacted Colusa County, California, in early March in yet another attempt to make payment arrangements for a traffic fine. Beginning shortly thereafter, a representative from GC Services began her neurotic harassment. She first blatantly LIED to his daughter, 12 years old, to find out the name and location of his employer. With that information, she began contacting him at work, at home and on his cell phone on a daily basis, often multiple times, with threats to garnish his wages, take his property or impose further fines. The unbelievable part is that we've reached the point that we wish they WOULD garnish his wages so that we can begin paying the bill!!! I finally lost my temper and called her myself the other day. After getting my boyfriend's permission to discuss the case, she put me on hold for 14 minutes; when she returned, I requested a copy of the balance due in writing so that I could process payment (we still have NEVER received anything in writing). She indicated that she was not required to give me anything in writing and could provide the information verbally; she then put me on hold for 7 more minutes; upon her return I requested, again, something in writing so that I could issue payment in full... she told me that I could just give her a post-dated check by phone; she then put me on hold for 22 minutes. I had reached the end of my patience, so I called her back on my other line. As I suspected, she picked up on the second ring. I told her that I would make arrangements within three days and to cease and desist from calling me... I then hung up and haven't heard from her again.
The worst part of this is that it is typically our own government institutions that have chosen to use these kinds of unscrupulous collection agencies on their own citizens. I will not issue payment over the phone to this delusional human. I will issue a certified check from my bank AFTER I have verified that the balance given verbally is accurate.
These are EVIL institutions... please educate yourselves about how to protect your family.