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2.6 88 Reviews

GC Services Complaints Summary

36 Resolved
52 Unresolved
Our verdict: Dealing with GC Services, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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GC Services reviews & complaints 88

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6:30 am EDT
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GC Services terrible experience

I have been working with Sallie Mae Students loans for quite some time regarding a student loan. I have had to get extensions and forbearance requests a few times due to a divorce and loss of job, etc.

At some point, my account was turned over to this GC Services. I have NEVER been treated so rudely or so disrespectfully in my life. I was made to feel like I was the lowest ### of the earth that had no interest in paying my debts.

That is just totally untrue. But I cannot pay back more than I can afford. I was threatened with everything from garnishment of wages to being sued to jail basically. I tried to explain that in my current job, if they were to garnish my wages, I would lose my job and therefore couldn't pay at all. He didn't care, he continued to yell and threaten me. I would hang up, he would call again.

This company is awful. I wouldn't turn my worst enemy over to them. Might as well turn them over to the Nazi's.

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Daisy
Brockton, US
May 13, 2009 12:46 pm EDT
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Sallie Mae is a scam artist operation, I paid to have my loans defaulted, they took my money, when I called back and asked why they were not deferred, they said the person calling me made a mistake, and they would refund my money, they never did. I went to a lawyer, he told I never should have given them a dime. Every time I talk to them its a different story from each person, they get paid bonuses if u give them any money, be very careful. I am now talking to my local congressman because of all the trouble I have had with them. Document everything, every conversation, keep all the mail, and CALL your local congressman. This stuff with Sallie Mae is a nightmare since they were derugulated, just like Wall Street. The top execs get big bucks and bonuses off of our backs, please do not give up, join StudentLoanJustice.org
for help and resources, you will be happy you did, good luck!

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2:45 pm EDT
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GC Services wrong person

I CALLED THE AGENCY BECAUSE I AM NOT THE PERSON THEY ARE LOOKING FOR AND THEY PRETTY MUCH BLEW ME OFF STATING THEY HAD THE RIGHT PERSON ASKING ME FOR MY DRIVER LICENSE INFO.I REFUSED TO GIVE IT BECAUSE I KNOW THEY HAVE THE WRONG ADDRESS.THEY ARE LOOKING FOR SOMEONE WHO LIVES IN VAN NUYS AND I LIVE IN RIVERSIDE AND DO NOT OWN A FORD EXPLORER.PLEASE HELP ME THEY STATED THEY WILL GET MY DRIVER LICENSE NUMBER FROM THE DMV. THE TICKETS THEY ARE TRYING TO COLLECT DO NOT BELONG TO ME.PLEASE HELP ME .SINCERELY EVERETT L. SCOTT
[protected]
[protected]

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James in LBC
, US
Nov 09, 2019 1:56 am EST

Look, this P.O. Box Address is obviously being used in a SCAM OPERATION of some sort. I got a letter from GC Serivices today myself, saying I owe them $380.00.. the more I looked into it, the more obvious it's become. These people who are using this P.O. Box # in Baldwin Park (7835), and are rip-off scam artists. No question in my mind about it, they're ripping innocent people off blind posing as legitimate debt collectors and even using a legitimate collector's company name, logo, etc. So what is going to be done about it?, (is my question). Why aren't the police notified and the person collecting checks and such from this Baldwin Park P.O. Box put behind bars? It should be a very simple case of finding these people at the PO Box, and putting an end to their shenanigans once and for all. No? But looking here at these complaints, ... there's one dating back to 2009! Ten years this has gone on? Something is very, very odd in that a 10 year old scam is still in operation today. (My letter is dated 11/1/2019) This scam, or 'scam network' is pretty elaborate, I'm thinking, because besides the PO Box in Baldwin Park there are listed 2 other addresses in the letter, and these are the actual addresses of the GC Services company. These criminals are posing as GC Services, putting these false debts out to the innocent public, and collecting the rewards of the worst-gotten gains imaginable, from you and me, at this Baldwin Park P.O. Box facility.

It appears that an actual letter from the GC Services company on a debt collection was used as a template, the "Send payment to" - Baldwin Park address, was simply added, as well as the two (English / Spanish) contact numbers added as well. The current phone numbers for the actual GC Services company are entirely different 800 and 877 numbers. the two listed, [protected] and [protected] are not, and never have been, GC Services company's public phone numbers. When I google search the numbers, they are not legit; so the first thing one should do when you get one of these letters is just that: Google it. There is, on the letter, a section where it says "Citation" (lists a citation number for me), then "Date" (on mine it just has two dashes, ... no actual date), and an "Amount" (they were trying to nail me for $380). My supposed debtor was listed as "La Superior-Depndncy" which I'm assuming means the L.A. Superior Court Children's court, but I noticed the "a" in L.A. is small case and nowhere is that dept., on the internet, ever listed in an abbreviated "Depndncy" format. True, it 'could be' the company's abbreviation code for that dept, but then why would the department name not be stated fully in my letter, and why no address or phone number "for them", so I could track down the original debt if there was one; and no "date" (year), just two dashes(?) I did have business with the L.A. Children's court at one time, but had no sort of debt incurred from them.. this was back in 2005, so for it to be just surfacing from almost 15 years ago, now, (for the first time to my knowledge), just isn't feasible.

Bottom line, it's a scam. Anyone receiving similar from these people, using this payment address, these phone numbers, you should treat it as such. Should we all report these letters to the police so that maybe this operation will be stopped?... I'm thinking, "yes", but I'm also leery in that nothing's been done to stop it in over ten years time, and I'm sure they change phone numbers and PO Boxes periodically, but still, how could it go on this long?... unless, of course, no one's taken the time to bother reporting the scam to the police in the past... so yeah, we all should!

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jvg
Slidell, US
Sep 01, 2009 2:42 pm EDT

I keep getting this mail for someone else with my address and everytime I call this company they say they will take care of it. I have sent numerous letters to this place letting them know this is wrong and it still won't stop. They are very rude and tell me why are you worried if this is isn't you. I say because you keep sending it to me the first name is correct but the last name is wrong please fix it and they won't.

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GCscab
, US
Mar 01, 2013 11:26 am EST

Am continually being contacted by this company. I recently purchased a 'new' phone only to find out it was someone else's number; a new phone with a 'used' number. Hence, I now received calls from debt collectors who either are so stupid they cant understand how a person could get a new number OR, they do understand the actual person they want to collect from has changed their phone and WANT to harass honest people who do pay their bills. One thing debt collectors often fail to realize; we have a way of finding them and where they work and live as well... they should really consider this when harassing people as not all of us are non-homocidal!

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Melissa L
?, US
Sep 01, 2009 2:55 pm EDT
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Honestly I would have to agree with the company on this complaint. I get you want them to stop sending you someone else's mail, but seriously if it's not your bill than just throw it away. It's that easy!

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5:21 pm EDT
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GC Services abusive behavior

CG Services is the collection agency based in Columbus, OH that is used by the NYSHEC to collect on defaulted student loans. [protected])

I am well aware that I owe money which I am trying to pay off - but this financial crisis has rendered me temporarily unable to pay even the bare minimum of $150.00.

I had conversation today with the supervisor Mr. Pratt asking for a bit of leniency here for just a month or two - I am expecting a check for a project I'm working on that will enable me to catch up on all my bills. I also asked if they could PLEASE stop calling my friends and neighbors as that is humiliating. Instead of being sympathetic to my plight, he added to my stress by shouting humiliating insults such as ...
1) you're too stupid to know how to spell harassment
2) you're a complete deadbeat and it's people like you that explain why the Federal government is in the shape we're in

I asked him repeatedly to stop noting can I be put through to the verification department - I was calling them to make some payment arrangements so the harassment would stop. He refused so after enduring over 10 minutes of his rantings, I hung up.

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2:56 pm EST
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GC Services harrassment/collections

After purchasing a cell phone, I started to recieve calls from GC Services looking for a Janet Grimm, she owed student loans, the cell phone number apparently used to be her number. I changed cell phone numbers, but then started to receive harrassing calls from GC services, they would rarely if ever identify themselves, and any attempts to solict what they were calling about, resulted in threats, abusive language.

After complaing about their harrassing phone calls, the calls have stopped, now they are sending mail, agin threatening me. They also have threatened to garnish wages from places I never worked, again demonstrating they are after Janet Grimm. I do not know Janet Grimm and have never met her.

I have contacted the orignal student loan office, where I had my student loans and they verify I owe no money.

All attempts to exlain to them is absoulutely done no goood, . They have refused to send any documentation that explain what money they are trying to collect.

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2:14 pm EST
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GC Services harrassment

My grandmother had an account with AT&T. She recently got ill after moving from OH to NM and used her credit card for her new place but stopped making payments a couple months ago after she got sick. I, (her granddaughter), as well as my aunt who is an authorized user of the card and not a cosigner (I asked for the contract from AT&T and it does state she is not responsible for the debt being an authorized user and not having a card of her own), have received numerous calls from this company. Sometimes I would get them at 6:30 in the morning. After calling managers and asking them to stop harassing both my aunt and myself they promised they would. Got more phone calls but the people refused to tell me where they were calling from. It would have worked if I didn't recognize the voice. So I called back to talk to a manager and he swore up and down that nobody called from your company. Got a call today from my aunt, hysterically crying because some woman from this company told her that they would go after her and take "everything she has", then I was called and the same woman screamed at me telling me that I was going to jail for fraud. I asked her where she was calling from and she refused to tell me, she said she wasn’t from a collections agency since they knew it was fraud. She also said that my aunt signed off on statements and received a letter which I learned is also false after talking to my aunt. First I asked how we can make a payment plan and she said that they need all 26 grand which I had to laugh at since it’s absurd. I also offered to have her call back to speak to my grandmother and was told "no, I don't want to speak to her I would rather see it go to the fraud department" she said it was "very convenient" that my grandmother was hard of hearing and that she would have to deal with myself or my mother before hanging up on me but not before screaming at me for nearly 15 minutes. She basically accused me of stealing from my grandmother, and told me I was going to go to jail since the fraud investigation showed it wasn't my grandmother authorizing the purchases and she knew I was lying about my grandmother not being here. Which is funny because I talked to my grandmother right after and she knew exactly how she spent her money. I also talked to AT&T who told me they could not take anything from my aunt since she is not a cosigner and could not send me to jail without talking to my grandmother and having her press charges if I used the card without her knowledge. Basically, this company lied about who they were and the extent of what they could do. I have a husband in Iraq and three little ones, this is the last thing I need. She told me that I should be expecting the police to show up anytime to take me to jail and that she would be happy about it which is why she didn't even want to talk to my grandmother. This company has done nothing but harrass myself and my aunt for months. I have finally contacted a lawyer.

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7:30 am EST
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GC Services do not give them any money or information!!!

I keep getting voicemails on my cell from "Nick" at this number. I happen to work in a collections-based business, and the most recent message he left me was NOT appropriate to his line of business. He did not speak in the message, he chastised me and tried to guilt trip me into calling him back since I've so far ignored his request.

I got a notice in the mail for my student loan advising that they hired a collections service... happens to be this one. I'm about to call the loan place and let them know that they should not use this company as they aren't going to get anything from anyone by being rude.

ADVICE: DO NOT GIVE THEM ANY MONEY OR INFORMATION! If they call you regarding a collection, I suggest calling the company the debt is with ASAP to get it straightened out. If they advise you to call GC Services, tell them you would rather deal with their company directly and ask to speak to a manager.

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11:29 am EST
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GC Services get back at them

All of gc services offices are listed online.i found them under an attorneys website...i dont have the url, but easy to find.
Under the assumption that the ones harrasing me are in the office geographically closest, i did a white page search of tanya hudson, the arch swine from my previous mail, and lo and behold up pops her address and home phone. Along with the names, addresses and numbers of her known relatives. It was easy to determine who her parents are...i will be giving them a call later ...just like they called mine.
This was all very simple, free, and took me 5 minutes.
I will be calling them, tit for tat, every single time they call me or my relatives or neighbors.
If everybody who is harrassed by this company did the same, they may learn some matters.
Good luck!

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Valerie
Valerie
, US
May 12, 2008 3:06 am EDT

These cockroaches called my home 4 times on Sunday/Mothers day. I tell them to stop calling, the person they are wanting no longer lives here and they tell me they will NOT stop the calls until they talk with this person. Between 7:30am and 8:45 PM they called and the first time I asked them to stop that the person is not here and they keep calling. One time some one that spoke little English.

What the *** is this country coming to?

I will find out where some of these losers live and what time they eat and go to bed so I can go bother them and invade their private lives.

Sad state of affairs when we have to create jobs for people like this.

Of course the food stamps only go so far.

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NasL98
, US
Sep 17, 2009 7:56 am EDT

I have had repeated calls from GC Services on my company telephone, my company gave me this number via AT&T Call Vantage and has nothing to do with my person situation. I have no debt, there is no reason why a collection agency should be calling me to begin with. I have tried to return the calls and rectify this as I assume it is an error in telephone numbers yet never is anyone available to assist me. I even called their corporate headquarters, still no one ever responds. I have emailed them, I can only assume they are a bogus operation and now I am filing complaints with the FTC and FBI for telephone fraud.

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Carol Roth
,
Jun 23, 2007 12:00 am EDT

I have received 13 calls from GC Services asking for a name close to mine, living in a different city, 40 years younger than me. The bill is from a company I've never purchased a product. I've spoken to 'supervisors' who said they would take my name off their list, but I'm still receiving calls. I called the company that I'm suppose to have purchased product and they said there is a person in that city with a name similar to mine. I checked whitepages.com and she has an unlisted number. How do I get this to stop?

Advise smb!

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Lucille Maraschiello
Tonawanda, US
Jun 25, 2009 4:27 pm EDT

GC Services called me and asked me if I lived in Tonawanda, NY and close to a certain street. They did not identify themselves at first. They said they were trying to contact a person and their phone had been disconnected. I told them how far away I lived from that street. They asked me if I would go there and leave a message for that person. I told them I was a senior citizen and couldn't walk that far. I asked who they were and they said GC Services. At first I thought maybe it was a relative and an emergency but no it was a debt collector! This is so wrong! This must be stopped... luntweety2@roadrunner.com

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RicO45
, US
Feb 03, 2010 8:35 am EST

So I was on the phone with GC, nearly cursing people out because they kept giving me the run-around and changing their stories up/lying about how I could pay my fine. Originally, the guy told me that after I payed my balance of $491, I'd be clear. And originally he said I could do it by credit card or debit card, no extra charge. However he kept stressing to used services like Western Union, which charges extra money just to process. I was firm on not paying extra money and I guess he sensed that I was not one to be scammed, so from there I got complete run-arounds. But When I kept calling back to attempt to pay, they hung up on me. I'm now glad I didn't follow through with any transactions.

They are rude, incompetent, and lousy. When talking to them, be very firm; that's the only way to prevent them from taking advantage of you. Ask for full clarification, and repeat back everything they tell you, and watch how easy it will be to catch them in a pack of lies.

You may not even have to go through them to pay fines, it's better just to do the DMV or the courts.

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Henry
, US
Mar 05, 2010 9:27 am EST

The company kept calling my home inquiring about my sister, who lives many states away and has NEVER lived with me. When I finally returned their call and asked what thecompany was the response was so vague it was never even answered. I asked to have my phone number removed from whatever listing was being used as I have never had or wanted contact with this company. When I asked to speak to the supervisor the person said he WAS the supervisor and laws prohibit him from disclosing the nature of the call. NEVER, EVER deal with anyone that will not disclose the nature of business.

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Mintone
, US
Mar 30, 2011 6:07 pm EDT

I am a real estate agent attempting to process a short sale. I would like to let you know how extremely disappointed I am in GC Services. I am attempting to process a short sale and GC Services is the collection agency on behalf of Chase.

GC refuses to submit my offer to Chase because they are saying it is too low. I truly need some help because this company is being of no service. I have never been treated so rudely or disrespected in such a manner before while trying to conduct a short sale.

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Jane Doe
, AF
Oct 22, 2007 12:00 am EDT

My boyfriend is in debt, and I've listened from the other side of the room to these debt collectors SCREAMING at him. I had to help him with a payment, and I spoke with Mr. Johansen, who was extremely rude and condescending and tried to refuse to pass me to his supervisor. When I complained of his attitude, he claimed that my attitude was worse. His supervisor, Mr. Andrade (I love that these useless peons make you refer to them as "Mr." or "Ms."), was equally rude and obnoxious. I asked him if these qualities were prerequisites to work at the company. He talked so fast I could barely understand him (he was not a native English speaker, either). Even though I was not the one with the debt, they treated me horribly, as if I was in the wrong somehow. I'm pretty sure you can't get anywhere by complaining to the company itself if it hires these types of people. If anyone has found a way, please let me know.

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Tanya
, US
Apr 20, 2010 11:13 am EDT

I called to pay a traffic fine in full with GC Services. I was set-up on a monthly payment plan and was informed by Ms. Thomas @ [protected] that a payment that was received and paid on 03/16/2017 would not be released for 30 days even if there was proof that the bank paid the item. After discussion she advised that if I had treated her nicer should would have seeh what she could do about releasing the hold. I called back to speak to her supervisor and she encouraged me to file a complaint. This is the type of customer service that makes it bad for all companies and companies wonder why businesses are failing. This is your typical bad apple.

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Blueskyz089
1001 Fairview Ave, US
Jul 18, 2009 6:15 am EDT

First my case was sold to a collect agency called "South west" and then it end up in " GC Service" which Cingular wireless didnt even know. They only had record of "South West" but not "GC Service". Anyways, The point is that the money is PAID and GC Service never report to Credit Beauro. I never know it until recently, because I was trying to get mortgage to purchase a house, and end up that lender is making me pay the amount or else they are not going to close the escrow. I am gonna call in GC on monday and see what i can do. They sucks!

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11:25 am EST
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GC Services take the offensive!

These idiots are the worst of the terrible. Everything Ive read is true. One of the posts suggests attacking the CEO.A fantastic idea, although I would like to see detailed instructions how to go about it.
Until then, here are some suggestions.
Everytime they call, blow a police style whistle into the phone, then ask them whats wrong with their phone. Repeat whenever they call.
Dealing with the robot calls is more difficult, but ive heard if you record the tones prior to the "This line is disconnected" message on your answering machine, the robot automatically hangs up.
Im assuming these idiots are using false names, definetaly the lower tier clowns are, but i suspect the so called "supervisors" have to use their real names. I searched the name of one of these ###...got her home street address from court records. I am trying to get that phone number and verify its really her.
If it is, I will call her home number everytime they call me.
Until then, she foolishly left her business number and extension on my answering machine, which I will now post:
Tanya Hudson [protected] Ext 5456.
Calling that number and typing closely related extension numbers sends you to the answering machines of other scoundrels, and you can learn their names that way, search online, and maybe get their home numbers.
I would be careful doing this, as you want to verify the home numbers are really the ### you want to contact at home. Make sure, otherwise you will be harrasing innocent people, just like they do.
As I learn more about this nest of rats, I will be adding more names and extension numbers...have fun with them!
Blow a whistle, speak in a foriegn language, give them false information, etc. Dont threaten them in any way illegal.
I would like to see every answering machine full of whistles and screeches, every morning when they come to work.
Dont forget, once you have their home address, you can get their neighbors addresses and phone numbers and call them too!.Just like they do!
Remember, information is power with these bullies...post information you get from them, post the ceos address and number, do exactly what they do.
Good hunting!

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VictoriahA
, US
Oct 20, 2009 10:59 pm EDT

I couldn't agree with you more, I just got a phone call today from a Ms. Roberta who told me to get a better paying job so I can pay my debt! I thought "the nerve of her!" Then the supervisor got on the phone and told me to enjoy myself when he garnishes my wages!...and then hung up on me! Where do these people get their customer service skills? Isn't it illegal to do this?

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GC Services dirty work/calling neighbors

I received a call from this agency on Wednesday 2-4-09, asking if I knew a person who was living on my block. I was asked by Monica @ ext 42 if I could verify this person and their address and give them a message to call this number [protected]. This person refused to answer any questions of reference to or what. I stated that I don't know of any person or persons they were seeking, and I refused to be involved and do their dirty work. The person abruptly hung up. I called back and stated they better remove my name from their list and never call again. I also stated that I was filing a complaint with the state of Florida.

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GC Services enforcement???

I was contacted by GC Services (12/2008) re; court fines from an accident that took place 17 years ago (1991). I paid all of my fines, etc., which cost me $1800.00 (paid in full). That was that, I was done, right? Now thay are trying to get that $1800.00 again. Treatening me with all kinds of things if i don't pay up. It states in the statement sent, that GC is an "enforcement" company, not stating that they are a "collections" agency. They must be desperate to try these underhanded techniques, not to mention, belittling mine & others intelligence. They need to be put out of business! Better yet, they should pay out to those they have illegally harrassed. They also stated that they have DMV helping to locate me. GC already has my address, they sent the statement. Idiots!

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lost inn, US
Aug 31, 2009 6:09 pm EDT

The only way GC Services gets your account in the first place is by the original creditor... that is who you need to contact...GC Services receives your account from original creditor...If you have a credit card or ticket you NEED to take it up with original creditor... GC is just doing thier job. If your original creditor sent it to collections...TAKE IT UP WITH THEM...DUH!

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service
, KW
Jun 22, 2009 11:37 am EDT

HERE IS THE COMPANY CONTACT INFORMATION FLOOD THEM WITH YOUR COMPLAINTS HOPEFULLY IT STILL IS CURRENT

Contact Information
Address: 6330 Gulfton St.
Houston, TX [protected]
Phone: [protected]
Fax: [protected]

Key People
• Chairman and CEO: Gerald B. (J. B.) Katz
• President: Frank A. Taylor
• SVP Operations: Mark A. Schordock

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Max
Brighton, US
Feb 21, 2009 8:54 pm EST
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GC Services is out of control. They threaten and harass you on the phone and this continues to happen when you ask them to refrain from calling you at work or home. The company that they are trying to collect from agreed to my repayments a year ago. I am currently under agreement with that company through Consumer Credit Counseling Services. My payments have been prompt. I was surprised to receive the calls and letters from GCServices, especially when the representative told me that I was delinquent and the company that I owe did not accept my terms for repayment. Of course, I was in tears and tremendously upset about what the representative was saying to me. I immediately called CCCS and they reassured me that all my payments were made on time and they had the agreement with the company. I referred to my statements and all payments were on time, I was blindsided by the comments of the GC Services Representative. I was counseled by CCCS to file a compliant with FTC, which I did. GCServices should be put out of business.

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GC Services inconsiderate, rude

WOW! Am I glad I am not the only one! I am writing to tell you of the absolute ### OF THE EARTH, the HEATHENS at CG services. So, I fell behind on some credit card debt...I have EVERY intention to pay it off once we are more financially secure. The mortgage comes first! These people are harrassing me DAILY, with calls to my in-laws, and calls to my place of employment. Threatening me, claiming that I am 'HIDING", BELITTLEING me, calling me a "job-jumper", when they have no clue who I am, or of my personal situation. I just keep hanging up on them. I REFUSE to deal with these jokers. Man, I get upset just writing this. Never in my life have I been literally treated like an animal! These people must be stopped! Block all calls from [protected]!
In any event, we have begun the process of working with a credit counseling service to help us with our debt. I will never deal with GC services again. The woman I sopke with was such an incredibly awful human being, that I seriously would not hesitate for a second running her down with my car...it was that BAD of an experience! My advice to anyone who is contacted by these ###, is to ignore them, and seek help from another type of credit counseling service, or debt consolidator...someone who will treat you like a human being, will not chastise you, and who will genuinely want to help you out.

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Update by Joe
Jun 03, 2016 8:05 am EDT

I feel your pain...you are not alone, these people are the absolute ### OF OUR EARTH!

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R.C. Dresser
,
Jun 03, 2016 8:05 am EDT

Not more than 20 minutes before posting this, I received a call from GC Services asking for my father. I asked the operator if I may ask who it was that was calling, and she identified herself as Ms. Lucas calling from GC Services. With the volume lower on my phone, I was unable to hear what company she said she was from, so I asked if she could repeat herself. She once again said her name was Ms. Lucas, but not which company she was calling from. With a very obvious attitude in her voice, as though my asking who was calling offended her, she repeatedly interrupted me while I asked her to tell me the name of the company so I could tell my father who it was that was calling, asking me if my father was available or not. By the time I got the full question out of my mouth, she retorted with “Are you his lawyer?!”. I told her I was my father’s son, and her exact words were “Well then, “son”, is your father f***ing available or not? I’ve told you who I am twice, and if you are hard of hearing, that’s not my problem. I’ll call back in two hours and see if he’s available then.” First of all, what business is it of anyone’s who I am when they’re asking for my father, and all I’m trying to do is accurately relay a message. Second of all, if this Ms. Lucas is trying to behave like a professional debt collector, she should know that profanity and a smart-a** attitude are not going to get her very far. I may only be 21 years old, but that does not mean I am less entitled to general human courtesy than anyone else, not that is matters anyway. I work in a call center, and if my conduct was in any way like hers, I would be fired without hesitation. Trust me when I say, Ms. Lucas's behavior is rapidly earning her and her organization a formal investigation. Thank you, Ms. Lucas. You've just prevented my day from being boring.

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anonymous1994
, US
Aug 19, 2009 5:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

GC Services just started calling me yesterday. I was polite but refused. I made the horrendous mistake of saying they could call back at a better time for me. When they did call back (today) they were extremely persistent in trying to get my personal info. This is regarding past due student loans. They began nicely, and when I refused to give them any information over the phone they got nasty. They threatened to report me and put my credit in bad status. It's almost amusing, since obviously it's in bad status already or they wouldn't be calling me! I am, and maybe incorrectly, thinking that if it's a federal govt. loan, they would already have my current info. ALL of it including my address, etc. I am in communications with the student loan people. I am currently in a negative income status. I just got over cancer. The Federal Govt. has been keeping my tax returns every year that I have not been able to pay. Therefore, they (GC Services) already know this if they were 100% legit. I told them they couldn't get blood from a turnip, and hung up on them.

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8:21 am EST

GC Services collection notice and called the company they state that I owe, they state that they do not use this company nor do I owe them any money.

Collection notice received in the mail and I called the company they state that I owe (Paypal), they state that they do not use this company nor do I owe them any money. Tried to call the phone number listed on the letter and it just goes to a generic voice mail. They did not give any specifics of what the bill was for, the letter states to go to iwant2paymybill.com and pay with a credit card, they have lost their mind. This is a scam

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Jkoon
Ripley, US
Feb 26, 2010 12:01 pm EST

you know what it hink That this company is BS i just recieved a bill in the mail from them (mind you by debt has been paid in FULL) i think these people on here are real about there complaints! These people who are saying pay your bill dont hides lol May you be employed by this company I think so! My advice if you get a bill call the original company whom you owe and verify as i have that they are to collect money BEFORE YOU MAKE ANY PAYMENTS because I dont owe this company a dime and they also told me that they dont even use this company to collect debts. Scam to me!

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rainbowgirl2009
Jacksonville, US
Aug 31, 2009 4:05 pm EDT

pay your bills and you wouldn't have to hide behind vmails and neighbors. pay your bill and gc services would not have to call you...

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service
, KW
Jun 22, 2009 11:36 am EDT

COMPANY CONTACT INFORMATION

Contact Information
Address: 6330 Gulfton St.
Houston, TX [protected]
Phone: [protected]
Fax: [protected]

Key People
• Chairman and CEO: Gerald B. (J. B.) Katz
• President: Frank A. Taylor
• SVP Operations: Mark A. Schordock

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PackOfLlamas
,
Dec 03, 2008 5:12 am EST

Ok, so, you committed a minor violation of some sort, you decided not to call the courts to find out when you're due in court due to the fact you got no citation, you played ignorant, and now you owe more money...hm, it seems a common trait among debtors. My best advise is that you first call the courts to make sure that they have submitted it to GC. If they have, then pay on it and don't commit anymore wrongful violations

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Annie
,
Nov 22, 2008 10:33 pm EST

Received a collection notice of $681, stated that because I failed to appear to court for my citation (which I never received) that they have increased my bail amount by $300. If I send payment to a P.O. Box within 10 days of the notice, I may deduct $150 from the balance. Since when do County Court use private collection agency to collect citation. Whole bunch of BS!

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7:38 pm EDT

GC Services false collection attempt

I received a call this moring from GC sevices stating that I was being collected on by a company who I have a current account with. The caller was named Rebecca, I asked if she had the right person and asked for the address of the person she was trying to contact, she said I would have to divulge my address. This went back and forth and she handed me over to another worker named Manual (sp) and he stated that they get their collection information from the company I was doing business with. It turns out that there was another person by the same name but of a different account number and address that was indeed in collections, but GC services did not relent and told me I had to go through ID theft procedures, which I did, but according to the company in question, they have no actions against me and I am perfectly in good standing with them. I get the distinct impression that GC simply googled my name and the location in which I live and came up with my phone number, Rebecca seemed to immediately assumed I was the person she was looking for and was very accusatory in tone through the entire conversation. Somebody needs to clamp down on this company's workers.

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ashtaroth
Cambridge, US
Oct 21, 2009 12:38 am EDT

The company is horrible. They lie, cheat, and steal. A former manager, Harold Wickline, is known as a national disgrace and he's ended up at Pioneer Credit in Arcade, York.

http://gcserviceswatch.blogspot.com/2009/10/gc-services-not-in-good-standing-as-of.html

Shows what a mess GC Services is-their registration has expired. They will have to get Michael Lane Fisher and Eric Bernhagen "double time" to fix this before they are closed down.

And, people sue them constantly. They settle out of court to avoid being exposed.

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8:17 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

GC Services unsolicited phone calls

I received a phone call at my place of employment from an unidentified individual who stated that she represents GC Services and wanted to verify employment. I asked if she had a signed release for this information from the individual who she was inquiring about. She said she did not need one. I then asked for the name of the individual she was inquiring about and she stated that she did not need to tell me that either. Because she was getting no where with me she became quite irate and then asked for the mailing address and fax number. I asked her to refrain from calling the office if it did not pertain to company business. I further stated that is this were personal business between GC Services and another individual that she would need to contact that individual at their residence or personal phone. That did not stop her. She called back about 3 more times. She would not identify herself or give a return phone number. There has to be a way to stop this.

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No Way
,
Jul 07, 2007 12:00 am EDT

GC Services has been calling my home several times a day for weeks. There is no regard for time of day, day of worship, holiday... it just doesn't matter. Finally, today I said I was going to make a formal complaint. They say an individual gave my phone number and they are trying to locate him. I've had the same phone number and address for years and have never heard of this person mentioned. They supposedly took my number off of their list, but we will see. I can't complain to the BBB, because GC Services is not a member in my home state. Interesting...

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Mr. Bill Collector Sr.
Maryville, US
Dec 29, 2009 11:01 am EST

I can answer your concern. First she was calling becuase it was not involuntary, It does not need a signed release from your employee, Second She was entitled to that information. But in your companies defense She should have have given the nature of the call. If it she was not implying about employee verification but shes asking about your payroll address and fax number what do you think is in store for this employee next ?

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melab
Folsom, US
Mar 30, 2009 3:32 pm EDT

Omg, I have the same problem. I told them to take me off their list like 15 times! It's called credit services. The recording starts out... "we have made serveral attemts to call you...something about lower our rates or something... " It's so annoying. QUIT trying to get people enslaved in more DEBT and stop calling me for the love of Pete!

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CN Adkins
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Oct 10, 2007 8:04 pm EDT

I think some of these complaints are legitimate the note to the neighbor thing is out of hand, but it all reverts back to the person the accumulated that debt. Were the honest in their dealing with the client? Why did they stop paying the bill? Why were letters and call ignored? Why all the whining, you all are suppose to be responsible adults but all your doing is showing the world how to make excuses and complaints about actions that were under their control. It's your fault your in collections yes natural disasters & catastrophes happen and arrangements can be made, but when you hide, the lie to cover your selfs, then get caught in that lie on the phone with people who are trying to help you.. Please you'd be irate if the shoe was on the other foot and the collection agencies owed you money. GC Services gets the job done for our clients maybe you should hire us to help you recover your funds so you can pay your bills on time.. This plus that equals happy campers in a perfect world .. you pay me I don't call you.. remember I get paid good money to be a bill collector it takes strength & courage to do this job.. Cowards run and hide that's why collection agencies were created to recover money from people to borrow and try to live beyond their means (like the Jones's & everybody else on TV ) when they can't afford to.. If so... you would've paid cash for your purchases! That's you'r problem ! Debtors deal with it!

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8:01 am EDT

GC Services telephone, neighbor harassment

GC 'services' is as slimy, scummy, filthy low-life as you will ever run in to. I ran in to the same thing others did. My ex-wife kept receiving calls from them over a credit card. Reps called 3-4 times/day and were even abominable to the point of finding where I lived and then they kept calling a neighbor who was related to my landlord's daughter! I believe every word you said about them finding and harassing your cousin.

You need to call your local consumer protection agency. If they won't do any thing, call the Commission that regulates telecommunications. Not sure if it's called the State Corporation Commission of MO, TN - where ever. All right. Tell the rep's supervisor what is going on and that you need them to provide you with a recorder that you can hook to your phone. They may not go for it, but it's worth a try. Once you've called one of those regulatroy bodies, call the Attorney General of the state that you live in now. You probably have to prove to them that you have attempted another party, which is why I mentioned the above. Tell them precisely what is going on. They may not or may furnish a recorder for you or a means for them to record when GC hardened criminal calls. You may have to buy a recorder, but it is worth it. You will have to ask around; I don't know how to get a recorder that records without the caller knowing. But I do know it is possible to do. Then you can take these sodomites to court and you will sleep very well knowing you have struck a blow against them. Sodomy is illegal. It is a crime and there have been complaints of sodomites making advances to those of the same sex on the job: Genesis 19, 13:13, Isaiah 3:9, 5:20-23; Ezekiel 8, 18, 23, 1Kings 22:46, Proverbs 10:27, 24:5, 24-25; Romans 1, 1Corinthians 6:9, 1Timothy 1:9-10, Exodus 22:19, Leviticus 20:13, Hebrews 13:4, 2Peter 2:6, Jude 7, Revelation 21:8, 22:15, etc.

Collection agencies are garbage: they have no right to exist. You are assumed to be guilty until proven innocent and they want to give the impression that the alleged charges, fees, etc, are valid. Meantime, I hope your wife is keep a log of the sleepless nights, etc. This will be invaluable to your attorney, if you can find an honest one. Difficult to do. That first Link below has a few posts that may be of some help. Lord Bless.

On that debtconsolidationcare.com website, some sharks were attempting to defend GC services. They can put their money where their mouth is and pay the medical bills and pastoral counseling expenses as a result of what they were put through by fecal eating reprobates who will do any thing for a living - including harass people for 7/hour. Nice to be associated with illegal immigrants, isn't it?

GC anti-services are the lowest, vilest, most heinous gansters! They will drink molten lava and liquid for all eternity. They are to be tried, convicted and stoned until they die and go to Hell!
Ywn 666, apologist for GC anti-services and posting on the internet: you are a liar! Thou shalt not bear false witness. You madam, are worthy of being stoned to death! They harassed me and my ex-landlord's daughter's friend. They don't talk to the debtor as documented by others! They are NOT AND NEVER HAVE BEEN A 'LEGIT BUSINESS'! Nor can the ### be, because they are in diametric violation of the First Amendment to the Constitution, the Bill of Rights and the spirit of the Constitution of the United States. GC anti-services CANNOT ASK FOR YOUR PRISONER-OF-WAR NUMBER! They have no right to it under the Constitution and even under Directive 1193, dated Nov 22, 1943.

And as for the employee, you, madam are a liar! Thou shalt NOT bear false witness. Exodus 20:16, Deuteronomy 5:20. You will burn! To work for the filthiest, scumiest, slimiest, sodomite unspeakable acts company in the world - I know an awful lot about you! Your company NEVER, EVER VERIFIES NOR HAS ANY INTEREST AS TO WHETHER THE ALLEGED DEBT IS VALID. YOU ARE A LIAR AND IF WE STILL LIVED IN THE OLD TESTAMENT, YOU, MADAM, WOULD BE STONED UNTIL ALL YOUR BONES BROKE, YOU BLED TO DEATH, AND YOU DIED AND WENT TO HELL! HEAR THAT?

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7:32 pm EDT

GC Services wont stop calling

I have been receiving constant phone calls from somebody named "Cody" at this company. These people are total ###, I have told him several times that he has the wrong number and that the person he is asking for does not live at my address yet still he calls. He is then surprised when I become upset and respond rudely to his calling? well...STOP CALLING ME! This company does whatever it wants obviously, based on the other complaints here. Why is this allowed to take place, with so many complaints something should be done. I sent an email to the company however I am sure it is just business as usual for them.

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FtheGovernment
, US
Aug 04, 2016 9:03 am EDT

These are the rudest debt collectors I ever spoke to in my life. Good to know the government outsources to a completely unprofessional company to represent them, says a lot about our country. All they care about is money, not if you've been out of work and cannot make the payments, just keep accruing interest on loans I can't pay. Some mf'n BS, tack it on my jacket, when the apocalypse is here have fun wearing your diamond rings, hope they help you.
-Money is the root of all evil

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abuse trade practice by GC SERVICES
West Hempstead, US
Jan 21, 2014 6:49 pm EST

Received a call from Dana King aka GC Services [protected], my my she verbally proceeded that I owed a debt, then the words that came from her mouth were unbelievable. I did not argue with her, but this is not a professional way to ask for someone nor to speak too and belittle a person. This is unprofessional trade practice and I need help in stopping this verbal abuse. As a matter of fact I am going to the news and share with them the experience I had today. I was a nervous wreck and this is unprofessionalism and must cease IMMEDIATELY!

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6:24 pm EDT

GC Services gc services keeps calling for the wrong person! and calling, and calling...

GC Services calls my house 4 or more times a week, every time for a completely different 'someone' with the same last name who does NOT live here. They either refuse to take my number off their call list or put me on hold and never return to the phone. I have reported them to the FTC, the BBB, and I have called them dozens of times BEGGING to have these harassing calls stop: They do NOTHING. They just keep calling, day after day, for dozens of people I've never heard of. They are rude and mocking, or alternately, just plain stupid (or at least they like to act like they are.) I pay my bills, jerks, stop calling me! I have no debt, never have, but I get punished by this incompetent company and their inability to track down the right phone number for the people who actually owe the debt. FOR THE LOVE OF GOD STOP CALLING THE WRONG PEOPLE, YOU IDIOTS. It would be slightly more understandable if they were calling for one person, but it's always a different name! They're a bunch of ###s.

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2:52 pm EDT

GC Services harrassing calls

GC Services had the nerve to contact my company I work for and state they needed to talk to me regarding business in another state. I'm responsible for the state I live in for my work but they stated they needed to talk to me. So I called and found out they we're trying to collect for an American Express Debt that my wife has been paying monthly. I believe the lady (Chamie) was very rude and should be fired from her so called job (Saint Louis, MO.

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4:24 pm EDT

GC Services invasion of privacy

On 9/16 at 3:42 PM I received a call from a woman who asked me if I knew someone who was one of my neighbors. She said she had been trying to reach them without success. The woman, Tammy LeFlora, asked me if I would give my neighbor her phone number for a return call. When I asked if my neighbor knew her she said "Yes, I am with GC Services and had sent her correspondence." I took the caller's number [protected]) and then looked up GC services on Google and found they are a collection service.

Well, needless to say I was infuriated this company has the gall to call me to do this and feel that it is a complete invasion of my privacy and my neighbor's. They have a right to handle their financial affairs without involving neighbors and who knows who else. GC's message went in my trash can.

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Jill
,
Sep 19, 2008 12:42 pm EDT

All with in the law and no issue

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9:29 pm EDT

GC Services the company treats the internal customers the same

GC services is a subcontractor, for these creditors. Ask for a payment arrangement, or ask for the cease and desist address to forward. GC services are just people sitting at a desk with a job just like you whom probably have creditors calling them as well. If you can not pay, then tell them you are unable to pay, then see if there is anything they can do for you, and if you do not get a knowledgeable person call back. The calls are done on a dialer, and if you do not agree to their terms, then they will either note the acct: Refused Message, Refused Payment, No answer. The calls will be ran again and will start according to how the last call was marked, and the company will call according to the law requirements per your state. They are only human, so they too make mistakes, and the representatives are only trying to meet the goal requirements. If you don’t have the money let them know, then ask them what can I do to prevent further calls from you. GC services does not buy debt, so if they are calling indirectly for the company, and if they cannot collect it will be sent out for further collections, like a collection agency or back to the creditor. The best way to solve the problem is to call back, and face it, the guy is not going to jump through the phone, and if you feel you are unable to talk with him, then request someone else. They are rude and inconsiderate, but they are not allowed to be that way, so file a complaint against the creditor. They are to be assertive, not rude. If they are calling you outbound, then a majority of the time the calls will not be monitored, unless a supervisor is sitting with them, but some of the incoming calls are monitored, but more than likely the short calls not over 4 minutes will be the one that is monitored.

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Gunny Gman
Camp Lejeune, US
Sep 15, 2009 5:11 pm EDT

Are you kidding me? You must work for them. The best way to deal with these idiots is to not talk to them, not give them even a shred of information to use against you. They are not going to play fair. The more you cooperate with them, the more they will take advantage of you. Don't believe a word they say. They are liars, snakes in the grass. They prey on the innocent. They called me looking for a relative that lives in Arizona. I am stationed in NC and that relative has never been here or visited. They just saw "googled" the last name and figured that they could call and harrass me and that I would gather personal information on that person for them. They have called neighbors and asked them to go leave messages for people "HARRASSMENT". If you give them your social Security #, they will attach it to someone else's debt and try to collect the debt from you even if you don't know the person. My best advice is to not cooperate at all with these crooks and scammers. If you owe a debt then pay it to whoever you owe. Don't give anything to these people. It amazes me how they get away with their scam. I wish congress would secure our information. Anybody can find out any information on anyone on the internet. So much for privacy. Congress! pass some meaningful legislation for a change and outlaw the gathering of personal information for databases. You have sold out our right to privacy so someone can make a buck. Are we going to continue to stand for this? I don't know about you but it infuriates me. So much for anti terrorism. If you feel safe it is a false sense of security. The terrorist's have their own databases which are loaded with information on us gathered off the internet. The scam artists are the least of our worries. Gunnery Sergeant G USMC

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