Complaint Rating:

I received a $100 gas rewards offer and a travel voucher to hear a presentation to join a travel club. The incentives were issued by Certs. The small print rules and restrictions for redeeming it seemed crazy (activate within 30 days, only $20 redeemed at a time, must wait 30 days each time to redeem next, must complete offer within 6 months, but each coupon is only issued when they receive the prior one AND to allow up to 4 weeks for them to process. Is your head spinning yet?) Of course now I add this all but and it's physically impossible to get all five $20 checks within 6 months when you include the processing time. But who reads all that small print? So was game initially. I activated it within 30 days, I mailed in my gas receipt with my coupon and actually got a check for $20, so I send in my second coupon. Didn't get my second check so called them up and this is what they told me: my second gas receipt had arrived 4 days too early and so the offer was now null and void!!!
My husband and I looked at the rules for the 3 day cruise and thank heavens didn't send any money.

Here's the kicker- we actually purchased the travel membership for $5000 and are traveling to AZ next week through this company. I am not naming them because I'm waiting to see how it turns out.

I will keep this website posted...