Complaint Rating:

Company information:
Direct Energy
19 Martinbrook Cres.
RR2 Shanty Bay, Ontario
Canada
Phone: 705-728-1719

With the blessing of the Ontario Energy Board, Direct Energy is offering a 58% hike in my natural gas rate. I f I decline the offer without notice, Direct Energy says they will automatically renew my contract at a increase of 78%!
Some mouthpiece from OEB called to say "they" do not regulate prices and I could decline the contract and return to Enbridge gas, also at a hike in the 50% range, some deal!
The average Joe is getting taken for a huge ride with these outrageous increases. Where are the advocates for comsumer protection? Enbridge, Direct Energy, the OEB, they are all bed buddies.
You may as well add Hydro One to the mix as they are bandits cut from the same cloth.