Menu
At Home Customer Service Phone, Email, Contacts

At Home
reviews & complaints

www.athome.com
www.athome.com

Learn how the rating is calculated

1.9 79 Reviews

At Home Complaints Summary

17 Resolved
62 Unresolved
Our verdict: When using services from At Home with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for At Home has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of At Home. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

At Home reviews & complaints 79

Sort by:

Newest At Home reviews & complaints

ComplaintsBoard
J
3:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

At Home Area rug

I lived in Bentonville for 15yrs work for Walmart home office for 7yrs and still do I'm a black American women not ever have I ever felt racism toward me or my family until Jan 23 2021 in you store in Rogers Ar. Bought a area rug Friday of the week pass my husband decide it was to small for the area so we went back on the date above he decide on a larger rug which cost 99$ plus taxes we bought it with several other items. I ask the cashier about returning the smaller rug and told her I no longer had the receipt because I had no intention of returning. I was told I could return it with out the receipt could look it up with my credit card which I have several upon returning it we ran 2 of my cards and it wasn't either of them so she didn't get her name but she said she was the manger so after 2 cards tried the other cashier ask would I take it on a store credit which was not a problem your store manger informed her the store no longer give store credit your manger ask me if I had someone that I could give it to because there was nothing she could do. I tried to tell her I had other cards I might have purchased it with she blew me off as if I was a spoiled child so I was dismissed. I felt that if I was white it would have went totally different. I only paid 15$ plus taxes for the rug it was never about the money I just didn't have use for it was willing to even take store credit even doe I had other cards if only given the chance to give them to her. I only been in your store twice was hope to do a lot of business with this store. You will loose a lot of business under the manger you have in place there. Sincerely Mrs. Jacqueline Brown

Read full review of At Home
Hide full review
ComplaintsBoard
K
12:27 pm EST

At Home General

On 11/16/20, I entered the At Home location in Springdale, OH. I spent approx. 40 minutes shopping, walking past employees who said nothing about a mask. I was finally asked after about 25 minutes in the store if I had one. I said no. When I went to check out AFTER 40 minutes, I was told I would have to leave if I didn't have a mask. They do not know why I did not have a mask on, and to wait until I wasted 40 minutes of my time? Unacceptable. I can shop anywhere, but chose At Home. Perhaps like Gov. DeWine has stated in his addresses, maybe you ask someone if they have a mask on, but don't deny them service if they don't have one on. Again, no one knows why I didn't have one on.

Read full review of At Home
Hide full review
ComplaintsBoard
P
10:27 am EDT

At Home Single bed

Dear team
This is inform you that I have purchased a single bed from Flipkart . I have rasied 3rd time Replacement. I want to full part of replacement of my single bed.
I am totally disappointed with your service and poor quality of bed .now mysingle bed right side has been broken .pls call me urgently.its poor quality.now i am so irriated with your products.
Thanks
Piu chakraborty
[protected]

Read full review of At Home
View 0 more photos
Hide full review
ComplaintsBoard
B
10:14 am EDT

At Home Customer service

At home desperately needs transparency... When placing an order for local delivery I was told that local delivery uses a third party company, so delivery questions should go to them. I was not told that if the delivery company does not pick up my order within 5 days, it would be cancelled. I placed an order, the delivery company gave me the date they would delivered... And 1-2 days before the delivery date, my order was cancelled. There needs to be a better system.

Related... The customer service that i've seen so far has been abysmal. I emailed customer service because I was confused as to why my order was cancelled... Veronica carrera with customer service emailed back to simply say "we show the order was canceled due to no pick up." which confused me even more because it was not a pickup order. I still didn't know why my order was cancelled until the gaithersburg store called me on my delivery day to tell me that orders are cancelled if they're not picked up in 5 days... Even if the delivery company has confirmed a date with me.

I get that local delivery is a new thing for them... Which is why it's so important to be transparent! I knew to contact the delivery company with any delivery issues... But I did not know that there was a delivery issue because I did not know that orders are cancelled in 5 days. And since there is no way to call customer service, I had to wait to receive an email... Which was very short and unhelpful and provided no valuable information.

Also worth noting that the woman I spoke to at the gaithersburg store on 9/16/20 was very surly and aggressive. I was confused and trying to understand and she was raising her voice, cutting me off, and making sarcastic comments. Just because I was trying to understand what I had to do to receive an order.

So at home could improve by being more transparent about its delivery model and by investing in adequate customer support.

Read full review of At Home
Hide full review
ComplaintsBoard
A
6:52 pm EDT

At Home Mildew on brand new bathroom rugs hampton va location

On saturday 7/25 I finally found what I thought was the perfect bathroom rugs set. It was the 2 piece cobblestone grey bathroom rugs. I brought them home, excitedly popped the tags and was prepared to put the rugs down in my bathroom floor when I noticed discoloration which was mold and mildew! I was so disgusted and upset but was simply going to exchange but for another the following day. When I made it back to at home I found that all of the other mats too had mildew underneath. I'm not sure how that could happen? If it it was a bad batch. But I was very disappointed! I cannot find anything similar that matches my bathroom. At home should have a better inspection process prior to these items hitting the store!

Read full review of At Home
View 0 more photos
Hide full review
ComplaintsBoard
J
6:02 pm EDT

At Home Customer Service

On Saturday, March 7th, at approximatley 5:30 P.M. my wife chose some items at this At Home store. She took them to the register and paid for them. It was a rug, some tables and another item or two. The cashier asked her if she was interested in help loading them into the car. My wife said, "Sure!". She waited for several minutes and no one came. Finally, the clerk told her to just wheel the cart out of the store, leave it outside the door and drive the car up to the store front. She was hesitant to do so thinking the items might "disappear", but, she did it. When she drove to the front of the store, there was a male worker standing by the cart ready to help. My wife notices that the rug she purchased is not the one in the cart, but, a much larger one. In addition, the employee had placed it on top of the tables and broke off one of the legs. When my wife said something to him about it, he displayed a totally uncaring attitude. My wife chastised him for his attitude and asked him where the rug was she purchased. All he did was grin and say that he did care. My wife had to take the other items back because every one of them complimented the other. Two things wrong here, the attitude of the employee, and, the fact that the rug she purchased was replaced with another one. The male employee totally mishandled the situation. Did he replace the rug, or, did someone see the cart alone and take the rug purchased and replaced it with a larger one, breaking the table leg? My wife was most furious about his casual, uncaring attitude. I called the store approximately 6:30 P.M. to speak to the manager. No option to do so. I chose option five to speak to a representative. It rang a few times then sent me to a random voice mail saying I had reached a phone number different from the one I dialed. I left a message and said I want a manager to call me. It is March 10th and I'm still waiting. This is unacceptable! I am a customer service manager, for government, no less, and, I would never allow this to happen. The male employee would be terminated, on the spot, and the manager disciplined. I demand that a manager call me at 817.205.2564. I'm going to give him/her the opportunity to make this right. That would be do find the items at another store and ship them to the Bryant Irvin store.

Sincerely,
Jeff Hodges

Read full review of At Home
Hide full review
ComplaintsBoard
T
9:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

At Home 18 in. rustic dial thermometer, upc [protected]

We purchased the thermometer on November 29th, 2019, when we were visiting my wife's son and daughter in law for Thanksgiving. When we got home I was going to hang the thermometer on our screened in porch. When I started to hang the thermometer the hanging part of it just fell apart. It fell into a bunch of pieces. The hanging part must have been defective because it was very brittle.

Read full review of At Home
Hide full review
ComplaintsBoard
T
11:55 pm EST

At Home customer service

I shop at your store often but today I tried to use your online coupon the coupon wouldn't scan so I was passed off to customer service which got me no where your employees have no clue as to what is going on I am highly disappointed and will not be back if you're going to have coupons then they should be made aware of by all employees and make sure your employees know how to do their job

Read full review of At Home
Hide full review
ComplaintsBoard
F
12:50 pm EDT

At Home pillows

My husband and I went to athome to look for some replacement pillows for our furniture. We found some pillows, at the checkout I was asked if I wanted to see if I qualified for a credit card ii did so we put the pillows on the card. About two weeks later the pillows looked sunk in. I decided to return them within the thirty days. I returned them I could not return the small pillows because I removed the tags from the small pillows. So I returned the big pillows 59.99 for five pillows. The cashier said I would be getting it credited back to my athome credit card. I have not recieved my credit yet. I went to the store. I could not find my reciept for the returned products, so I was told corporate could look at my card to see what was done. Ive called no response I contacted synchrony bank they said they are waiting on athome. I should not be paying for pillows the store has had since may. Im buying these pillowsi only want to pay for what I have. I want to resolve this before the finance charges kick in. Please help me resolve this.

Read full review of At Home and 1 comment
Hide full review
1 comment
Add a comment
G
G
Gina Mari Morris
, US
Nov 15, 2020 10:37 am EST

I purchased three sheet sets for a queen size bed, micro fiber . After one wash, they tore like paper towels, as I was pulling the fitted sheet at the bottom, to smooth out the bed. Moved on to the next set, same thing happened. The quality is so poor, I will never make that mistake again. Wish I had not purchased all three. The third set lasted two washing before coming apart, like it was dry rot, just like the other two. No sense in contacting the company, I didn't use them until three months after the purchase.

ComplaintsBoard
K
12:44 am EDT

At Home a return

Hi
I returned two lampshades tonight at The Wayne NJ location in the amount of $31.97.
Instead of crediting my account, the cashier rang it as a purchase which I did not discover until I got home. Each lampshade was 14.99. It was between 9:00-9:30 pm. I would like to rectify this situation as soon as possible. I am owed 63.94 because I have paid twice now for lampshades I returned.

Read full review of At Home and 1 comment
Hide full review
1 comment
Add a comment
J
J
Jaybrow
Benton, Arkansas, US
Jan 24, 2021 3:06 pm EST
Verified customer This comment was posted by a verified customer. Learn more

So look like trying to get anything taken serious with this company is falling on deaf ears

ComplaintsBoard
L
3:07 pm EDT

At Home purchase at store

I went to the store in Fenton Missouri 5/28/2019 at 7pm. . I did not like the service at all. I was looking for lounge chairs for my pool area. I had seen them online. I was told to get a long push cart and I was never offered help. I was running the cart into the racks cause it was hard to stear. I walked thru the entire store before I found an employee and asked for help because the ones I wanted were stacked under a bunch of other chairs. 2 girls and I think one was a manager came over but had this look like I was bothering them. A couple of the 90.00 chairs had scratches on them so I asked for others. Again I felt like I was bothering them. So I proceed to check out. I signed up for your texts and had a coupon for 10% off but thought I accidently deleted it. I asked if I could possibly get a manager . She said they wouldnt do anything and left it at that. I left my credit card at home and wanted to use it. I was told they couldnt look it up with my license . I have went to many places and they always looked up my card info and I was able to use it. And you think I would be offered help getting my chairs to my car. Not a chance! Horrible customer service. After what I went thru I feel like I deserve a discount. Also I have signed up for your email promotions and never got any emails. My name is Lori Prior and my cell number is [protected]. email is [protected]@yahoo.com

Read full review of At Home
View 0 more photos
Hide full review
ComplaintsBoard
L
9:02 am EDT

At Home I am complaining about a manager, fred thomas in memphis, tn. the winchester location.

My complaint is regarding the rude and disrespectful treatment that I received while in your store on Friday. March 23rd at approximately 3:30pm.

I went into your store to exchange 4 pillows that I purchased on March 22 using my debit card. I made my selection and proceeded to the register to make the exchange. Fred Thomas, your Manager asked for my drivers license because I didn't have the receipt. I handed over my license and he issued me a gift card.

I asked Fred Thomas why the gift card instead of the refund going back to my debit card? He told me there were multiple ways to receive a refund and that he had already did the refund on the gift card and that was final and could not be cancelled.

When I pressed him on why he didn't allow me to offer my debit card for the refund, he told me that I was belligerent. He told me to get out of the store or he would call the Police on me. Full disclosure, I called him an [censor] as I was leaving the store. I am embarrassed and I do plan to go back to apologize for the name calling. Needless to say, I left the store without my purchase.

I moved into my home 3 years ago and have filled my home with tons of At Home decor, including shopping in your store for each and every holiday.

In the past, I have made tons of exchanges and returns using my debit card and have never had a problem.

I would like to return the gift and have a refund to my debit card ASAP. I would also like to know that Fred Thomas will be warned for treating a customer in this manner.

Linda McDaniel
[protected]
[protected]@gmail.com

Read full review of At Home
Hide full review
ComplaintsBoard
C
5:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

At Home safety

This store is a mess to say the least. I went in to buy pillows, but I could not walk down the isle. There were pillows all over the floor. Over the kitchen and bathroom areas I found items on the floor as well, presenting a real hazard to the costumer. Not enough employees available and one cash register. I won't be coming back there again. It's a shame!

Read full review of At Home and 2 comments
Hide full review
2 comments
Add a comment
P
P
PLG
Indian Beach, US
Aug 31, 2012 1:55 pm EDT

Not only does this store look terrible, but the service is worse! Close your doors and leave North Carolina we don't need your company here!

D
D
Doesnt matter63
Birmingham, US
Feb 02, 2013 1:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

Very rude workers. I spent over 1100.00 last weekend and over 300.00 last night. My daughter was so shocked at how we were talked to she almost left. We live over an hour away and this is my favorite store but Scott and Lydia were very ugly to us. Cortez was awesome and heard them. He is the manager but said Scott is over him senority. Something should be done about this. A couple workers were rude to me last weekend. I had a problem with an item and I tried to call the location. I do not like that I am unable to contact the store. This is sad that when I asked they said not enough employees to answer the phone. Need to have some mystery shoppers in that store or have the BOSS to go undercover before this place loses so much business they have to close the doors.

ComplaintsBoard
M
5:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

At Home dresses

I bought two summer dresses at Garden Ridge. I took them home and washed them to wear. The dresses started falling apart. I returned to the store and I tried to return them. I was told that I could not return them because they had no return policy for clothes that falls apart. I asked for a manager and I was told the same thing. I asked for the area manager or adress of the company and I was given this website. I can't even talk to someone from Garden Ridge. This is not good business ethic. They have just lost another customer.

Read full review of At Home and 1 comment
Update by Maria Kiesel
Jun 20, 2012 5:43 pm EDT

I needed to speak to a person from Garden Ridge to resolve my problem. Although this method is a good venting form, it solves no problem.

Hide full review
1 comment
Add a comment
I
I
Irfan Chattha
Dublin-15, IE
Jul 06, 2021 1:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,

Early this year we bought few ROSE ROOTS from Home Store Blanchardstown branch, some of them didn’t grow but the others did. Unfortunately the ones that are grown are all of the same colour (like orange) whereas at the time of buying they were all shown of different colours which is disappointing for us.

Kind Regards,

Irfan

ComplaintsBoard
W
12:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

At Home terrible management/employees

I was in this store for over 5 hours trying to match and size scrubs for my job. its hard enough finding my XS size as it is, but with the piss poor lack or organization and order, i had to basically go through every top and bottom to find the ones that would fit. as I proceeded to the check out hours later I spotted a RED LINE clearance on THOUSANDS of scrubs right by the check out. 2 dollars compared to 6.99 for each top and bottom was much more appealing. So i took a big breath and dug...and dug... --- FINDING the exact same tops/bottoms that were in the back, except these had red lines on the tags and the ones found at the regular spot in the back did not and were reg priced. Since they were the EXACT SAME size, style etc...i figured theyd just discount me at the register...NOT A CHANCE. NO RED LINE< NO SALE...they said the shirts were from different seasons-- RIGHT. and the I WAS ACCUSED to drawing my own red line on a shirt that was IN THE PILE, WITH A RED LINE, but didnt ring up on sale...the worst manager, employees, and the rudest staff i have ever experienced in my life. SO DISAPOINTED--- and i spent a LOT of money there that day...never again. worst group of useless workers ive ever met.

Read full review of At Home and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
MauiAL50
, US
Apr 03, 2012 1:01 pm EDT

As you dug through the scrubs looking for your size, did you neatly stack the ones that did not meet your needs? I didn't think so. Why do you think they were such a mess when you started? It's because people just like you dig through them and do not put them back nicely. As for you assuming that since the reg. priced ones were the same as the red-lined ones, well you know what happens when you assume.

ComplaintsBoard
R
6:49 am EDT

At Home missing parts of christmas tree

I purchased a Christmas tree at the end of last season at half price. I asked the sales person who helped me with it if he was sure all the parts where there, it looked like the box had been opened and he assured me it was complete. When I opened it up this weekend it was missing the bottom part of the tree and the tree would not light up. I went to the store to talk with the manager and I was told the only thing I could do was to submit this complaint. The orginal price of the tree was $149.99, I paid $68.00. I am requesting a refund.

Read full review of At Home
Hide full review
ComplaintsBoard
V
6:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

At Home no checkers and pictures

I went to your store for the first time on Sat.the 24th of March. I went to gets some rope lights...
1. No employee's to be found on the floor anywhere to help.
2. Went to look at the metal art work it was a hazard, if you moved one the whole pile would fall, it really was a disaster! The worst I've ever seen...I did not take pictures but I will go back to take some if you like?
3. When I got to the check out line it was forever long... I can't believe that there was only 2 checkers and that I actually stayed in that line for 40 minutes to check out! The line wrapped all the way around the shopping isle that they have to incise you to buy, and into the store! I can't believe they had no one to call up to the front to help!

It was my first and probably my last trip into the store! When I asked for the website one of the managers gave me [protected]@gardenridge.com when I went to that site it said it was a phishing site! I really hope that they get some help in that store!

I must say that my checker was very nice young man and had great customer service! He would be the only reason I would give the store another shot...
Thanks for your time,
V. Farlee

Read full review of At Home
Hide full review
ComplaintsBoard
R
4:42 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

At Home table and chairs

I bought a table and chairs from Garden Ridge in Feb/2012. I have owned it for a month and the chairs are already falling apart. I tried to call the store but nobody ever answers. I went to the store and the salesman said I could not return it unless I have the original box and receipt. I bought the table and chairs with my visa. I just want my money back. While my wife and I were at the hospital having our second child, my 5 year old was staying with my in laws at our house and my son fell out of one of the chairs that broke. I am in the Army and I am in great shape. My weight is 200 pounds and I can't sit in the chairs for I am scared they will break.

Read full review of At Home and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
A
A
ada merritt
Cincinnati, US
Mar 28, 2011 5:22 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

my name is ada merritt on 3/20/11 in springdale cincinnati oh. time 14.57 person service me was 658607 i had (5) item for $19.12 i use my visa debit first for the $8.16 it was accepted but the machine blinked so i was told to scipe the card again so i did (3) other times it was decline but in fact it was accepted so i used my mastercard for the same items and was charge full price idid not know until 3/27/11 at krogers and i was decline icall visa and was told gardenridge had the money ending card no. visa [protected] mine [protected]. mastercard ending no. (5821.pleases return the $8.16

F
F
Fred Byrnes
Louisville, US
Jan 03, 2012 6:26 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Purchased a Christmas tree on 12/27/20ll. It was on sale and the person I purchased it for had bought another one elsewhere. Thought on 1/03/2012 I would return it and learned according to manager if you purchase christmas after the 25th whatever it's on sale for is the return price you'll get back. She stated it was on the bottom of my reciept. Honestly how many customers check the fine print on the reciept? I checked to make sure I was charged properly with at that time didn't intend to return it. My family shopped here often and last year alone have spent over $1200.00. I have decided to keep this tree rather than get ripped off. All this being said is it worth losing a valuable customer over $25 dollars?

L
L
Lost Purse
, US
Sep 10, 2011 7:16 pm EDT

My purse was stolen from the bathroom in Gardenride store, Mesquite, TX...the supervisor suggested that I ask for the security cameras to be checked so that we might have a clue of whome who has lifted the purse.. I tried to reach any body in that store or the customer service of Gardenridge to do something about my purse but I couldnot..I only could get this e-mail from that store...so now I am wondering how to get those cameras to be checked? May be somebody has taken the purse and has taken some of its contents and then stuck it or push it between other merchandise... so if we know where the purse is, I can at least get my keys.

A
A
ann gideon
Inola, US
Jun 01, 2011 1:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My daughter had a wedding reception. We bought all plastic ware (plates, cups, sliverware, ect.) at gardenridge. I spent about $200 and paid cash. There were several people with me who helped me at the event. During all the busyness the receipt was misplaced. After the event I looked everywhere but was unable to find it. I took all the unopened packages back ( all had garden ridge printed all over the price sticker).
I thought at least I could exchange these in partial trade for something else. To my surprise, the manager said he could not even exchange without the receipt- that was the way garden ridge had it set up.
Had I known that, I would have gone to Sams or WalMart to spend my money.
If your name ( gardenridge) is all over the packages, why can't items at least be exchanged? This isn't right.

ComplaintsBoard
T
7:13 pm EST

At Home false sales and poor service

Yesterday my wife and I drove out the the GR store in Douglasville GA. We received an email about a 50% off sale on products which has a red line drawn through the bar codes. We walked through the store for over two hours. We statrt noticing that the same items some hard the red lines and others did not. As the register some of the items we picked that had the red lines failed to reing up on sale. The cashier said that people come in and draw red lines on products themselves thinking that they will get the discounted price. One of the items we did not want due to not ringing up on sale the manager had to be called to do a void. She arrived with an attitude especially when we asked how wa a customer to know what was on sale and not until they arrived to check out. She was very rude...said that she could not sale the items at the discount even if they had the red line. We did not ask for that...we just complained that there needs to be a better way to control this sale. She told me she could not say anything else. I told her that there was nothing else to say at which point she basically told me to quit complaining my self. I asked for her name as I was contacting the corporate office and she replied it was none of my business at which point my wife, standing and seeing the managers id, said her name was Linda.

We finished ringing up the items that were on sale and went to pay. My wofe pulled out the checkbook at which pint we were told the store does not take checks? We were put back with that as we had written checks before at other Garden Ridges. Is this a corporate policy to not take checks? We paid cash and left...but being so rudely treated we went right back into the store an received a refund on the items. We will never go back to the store in Douglasville GA.

Read full review of At Home
Hide full review
ComplaintsBoard
C
3:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

At Home return

My husband and I bought a dining room table on 1/6/12. When we got it home, it was scratched badly on the table. My husband took it back with the receipt. They would not do an even exchange. They said he needed my debit card which he did not have. They agreed to put the credit on his debit card. He tried to buy another table and asked if he could open the box and check it first. The manager said no because he did not bring his own tape and told him they would not load it on his truck. He asked if he could buy the floor model and the manager said "nope." Worst customer service we have ever encountered. Will call Monday to Clark Howard to seek his advice and find the CEO's phone number, which by the way, is not available on any website.

Read full review of At Home and 1 comment
Hide full review
1 comment
Add a comment
M
M
michelle majette
riverd, US
Jul 14, 2012 6:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I totally agree the customer service is awful i went in the store today stood in line way to long..I wish i read the reviews before going an it was my first time going!..never going back

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact At Home customer service

Website

www.athome.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with At Home?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with At Home Customer Service. Initial At Home complaints should be directed to their team directly. You can find contact details for At Home above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about At Home. Discuss the issues you have had with At Home and work with their customer service team to find a resolution.