Complaint Rating:

Company information:
Games Factory
10957 McCormick Rd
Hunt Valley, Maryland
United States

This is an Ebay power seller that resales opened, returned (faulty) video games to unsuspecting Ebay customers. They are a clearing house for retailers that get store returns due to defective merchandise. They only accept Paypal and they only give a replacement, which in my case (and I imagine most cases) is another faulty software title. Most customers leave them feedback right away after using the game lightly. They probably should spend more time with the game before doing so. In my case, the first game's fault I honed in on right away. The replacement game's fault took a little longer but is definitely there.

I posted negative feedback, but they also have an Ebay store so I wanted to make sure I got this out there also.