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HughesNet Complaints - FYI to customers

Review all HughesNet complaints

HughesNet

Posted: 2008-10-05 by Bob [send email]
FYI to customers
Complaint Rating:  100 % with 1 votes
FYI TO HUGHESNET CUSTOMERS:

You became victims out of lack of information. Yes, Hughesnet will rip you off, take your money, and hope you will go away. Their arrogance and militancy toward the customers who pay them hard-earned money is appalling. Continue on with the CLASS-ACTION LAWSUITS -- they deserve every penalty they get.
I am on the inside of Hughesnet in ways I can't reveal. Here is Hughesnet's operating strategy:
1. Our company has no more core competency
employees -- we've laid them off years ago,
2. We want the money from you residential
customers for our corporate cash flow,
3. If your system works, fine -- if it doesn't, tough,
4. YOU WILL ACCEPT INDIA "SUPPORT" OR LUMP
IT !! (See #2).
5. Customers are a liability to our operating
strategy.

STOP BECOMING A VICTIM OF U.S. COMPANIES LIKE HUGESNET WHO HAVE CONTEMPT FOR CUSTOMERS. FIRST, SUE THEM. THEN BEGIN A NATIONWIDE ORGANIZED EFFORT TO REFUSE COMPANIES SERVICES THAT HAVE INDIA "SUPPORT." AMERICANS HAVE BEEN WAY TOO NICE IN ALLOWING THIS TRAVESTY TO HAPPEN. BECOME MAD AND MILITANT!!
Comments United States Internet Providers
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Comments

46 days ago by Jen [send email]
I was told 30 days free trial, no catches but after hours of getting no where I canceled after only a few days only to be told about a cancelation fee that was NEVER disclosed. I talked with so many peaple that I couldn't understand, continuously asking to speak with a manager in the US, asking for the office of the president but they all told me the same thing, that they can't release that information. Now after 2 months they are calling and want to make a settlement and wont take the equipment back. They are making ALOT of threats, they also hooked all this up under my husbands name without ANY consent, he never even spoke to them and they are telling him they will ruin his credit if he doesn't settle. When we ask them for documentation for his consent they change the subject. How can they get away with all of their lies?

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