Complaint Rating:

I had a friend, who new nothing about
computers recently purchase a new toshiba laptop
that was on sale. When she got home with it, there
was no back up cds for the software.

No operating System for Windows Vista.
No other applications.

When called the salesperson, said, oh
you can get a backup cd for the operating system
but it will cost $95. At no point did they say
that no discs will be included.

Why? Because they want to make more
money.

They also always try to sell that extended warranty
which is useless. Lucky my friend could not afford it.