Complaint Rating:

Company information:
Furnitureland Sout
Riverdale Drive
Jamestown, North Carolina
United States

Furnitureland South is a company in serious trouble.

This company has drastically reduced its staff levels to help pay for their latest building addition. Then the economy dropped off a cliff.

They had lousy customer service before 2008, during the good times. But with even less staff, their service capability is seriously diminished.

Before you give them any money for a deposit, research Rose Furniture and Wood Armfield. There is no guarantee that Furnitureland can survive the down turn, they have higher overhead than either Rose or Wood Armfield. So read the stories about customers that have deposits to Rose or Wood Armfield prior to their bankruptcy filing. It can happen with FLS.

Additionally, if you go there and their sales person tells you their furniture is made in North Carolina, it's a lie. Nobody makes casegoods domestically any longer, it is all coming from China.

Their showrooms are like an amuzement park, fun to look at all the stuff. But take a look at the vacant parking lot, and notice the absence of traffic in their showrooms.

Save yourself a big problem and avoid FLS.