Complaint Rating:

Company information:
Furniture row
Peoria, Illinois
United States

I bought a few things from Furniture row a few weeks back. The delivery of all these items was completely messed up and got delivered in 3 installments. A lot of inconvenience for my family and me.
Also the bed that came in was of junk quality and had to be returned.
As part of the purchase I have a table set that was to be delivered on July 25th, did not show up and got no intimation about it. Then I was told July 29th and again no intimation that it would not be delivered. Now it's July 31st and I am being given explanations that the truck comes only once a week and that they have to check if my table was on it, etc.,
Their service is ridiculous, very un professional and has caused me a lot of inconvenience.