Complaint Rating:

Company information:
FUN Mobile
197 Portland St.
Boston, Massachusetts
United States

When we purchased our phones were were getting charged a $9.95 fee, when we called our Carrier, Centennial Wirelss, they stated that there was nothing that they could do it was a 3rd party carrier. We have been calling and can never get anywhere! So $200.00 later, I finally get someone and they tell me to hold then hang up on me, then I call back and get someone who can barely speak English. They will not refund any of the money, and they are stating that YES, it was cancelled.
This company is shady and DO NOT give up, I am turing them into the BBB for adding charges onto our phone without our approval. This should be outlawed! It is ridiculous how these companies operate.