Complaint Rating:

Company information:
FTD.com
3113 Woodcreek Drive
Downers Grove, Illinois
United States
Phone: 800-736-3383
ftd.com

I ordered 'Todd Oldham' "Mother's Day Teapot" flower arrangement for my mom for Mother's Day.

What was delivered to my mom was NOT a floral arrangement, as was stated on FTD website and what was shown in photo.

What my mom received was flowers in a box!
She had to arrange the flowers herself.

Never will I purchase another "box of flowers" from FTD.

Unbelievable. Imagine if this had been for a funeral or something like that. What? The funeral director is supposed to arrange the flowers and do FTD's job now?

This is so ridiculous.